P: Photos imported twice every time

New Here ,
Dec 24, 2017 Dec 24, 2017

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Somehow when I import photos from my camera, Lightroom duplicates all of them and creates a "...-2.jpg" file for every single photo.

Both sets of photos show up in the library and in "develop". I have to sort them out and delete all the "...-2.jpg" files.

How do I stop this function? Thank you.

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correct answers 1 Correct answer

Adobe Employee , Mar 10, 2022 Mar 10, 2022

The LrC Team has not been able to reproduce this behavior. 

 

For those of you who are experiencing this behavior:

  1. OS Version Number?
  2. Current installed Lightroom Version Number?
  3. Camera Model?
  4.  Connection method for memory card (Camera Direct, Internal Card Reader, External reader, Copy to Hard Drive, etc)
  5.  Repeatability (every time, some times, seldom)

 

Note: The only time I've seen this personally, was direct camera connect on a 5D Mark IV with internal cards set to mirror. 

 

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Participant ,
May 13, 2022 May 13, 2022

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Not sure what you mean by RAW import 14.3. I assume you mean Camera Raw v14.3 but that has nothing to do with import.

 

I've done several imports over the past week and have not seen this problem but I'm not a Sony shooter so it may be something specific with how Sony is storing the files on the memory card.

When you say you "shoot only RAW", are you sure you haven't somehow enabled storing both raw and jpgs on the memory card. When I updated the firmware in my GFX camera one time, it reset that setting to "Raw + JPG" and I ended up with both on the memory card.

If you do have both raw and jpgs on the card, there is a setting in LrC under General -> Import Options on whether LrC should treat JPG files next to raw files as separate photos. Make sure that option is NOT checked.

Also, during import, if you haven't removed previously imported photos from the memory card, make sure you check the "don't import duplicates" option in the import dialog.

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Community Beginner ,
May 13, 2022 May 13, 2022

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1) Yes, Camera Raw 14.3.  Info given to be as complete as possible, and not need to answer "what version of xxx do you have?" type of questions.

 

2) Yes, I shoot only RAW. No JPG.  I just verified the Sony menu again, and it shows RAW as the format.  (not RAW+JPG)

 

3) I format my cards after every import, once Time Machine has run for a backup.  Regardless, I am talking about the exact same image showing up in the "current import" collection twice.  First SD image shows up in LRC as xxx_image01 AND xxx_image02, second SD image as xx_image03 AND xx_image04, etc.  That would not be the behavior if I was importing old images again due to a non-formatted card (I have done the re-import rarely when forgetting to format the card -- very different behavior).

 

When I posted this question on Facebook, there were almost immediately 5 other people who said they had the exact same problem occasionally.  Thus, this is not "just me."  It does not happen every time for me either. Last night's import was fine. The day before had both cards (My 7R4 and my wife's 7R3) do this "every image twice" problem.

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Participant ,
May 13, 2022 May 13, 2022

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Only other "easy" thing I can think of is in the import dialog there is an option to make a second copy of the imported images and, if that is somehow getting set and is pointing to the Sam folder, it may explain the second copy but I don't think the second copy is renamed. Long shot but wanted to mention it. 

LrC, like most Adobe products is getting more complex over the years and I've seen "interesting" behavior usually caused by a bug/unintended consequence of Adobe's attempt to improve some feature. 

Best bet would be to take screenshots and note settings when you import to try to narrow down what may be causing the anomaly. Intermittent issues are the hardest to debug so the more info the better

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Adobe Community Professional ,
May 13, 2022 May 13, 2022

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1) Yes, Camera Raw 14.3.

 

Sorry but very confusing. You are in the Lightroom forum and speak of importing then say you're using Camera Raw v14.3. 

What product are you using? If Camera Raw, what do you mean by importing? 


Author “Color Management for Photographers" & "Photoshop CC Color Management/pluralsight"

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Community Beginner ,
May 13, 2022 May 13, 2022

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Nope. Not second copy. I am pretty thorough in checking LRC import settings.  I did that (make second copy) a few years ago when traveling, to a second SSD as a means of backup.  Now I just make one copy to the internal drive (my current laptop has 8TB internal SSD), and then use Time Machine to a SSD when traveling (as I am now in Albania).

 

This behavior is recent, and sporadic. That is, a month ago it never happened. This past week it happens more often than not, but still not on every import.

 

I posted this identical question (in fact, this is copied from that post) on Matt Klowkowski's Facebook forum.  Within a couple hours, 5 others said it sometimes happened to them too, and nobody had any solution.  One person claimed that Adobe is aware of the issue but has no fix.  One person on a PC claimed he has never seen the problem.  Matt just said (paraphrase) "something ain't right. LRC should not do that. Contact Adobe."

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Participant ,
May 13, 2022 May 13, 2022

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Another long shot. Are you importing from the camera or are you taking the memory card out of the camera and using a card reader. I have a vague memory of an issue where images could be duplicated when importing directly from the camera. Don't remember the details but it was something like seeing the camera as a device and the camera's memory card as a separate "drive" and importing from both. It was addressed by selecting the memory card in the files section of the left side import dialog rather than the device

 

as I said, a long shot but just trying to help narrow it down

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Community Beginner ,
May 13, 2022 May 13, 2022

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Not sure why it is confusing at all?  I am importing into Lightroom Classic.

 

I merely listed the Camera RAW version for completeness.  Way too many questions get responses of "what version of xxx are you using?"  I simply listed every software that could conceivably be involved.  Though I do not know that Camera RAW is involved in importing, I do not know that it is not either, since my Sony RAW are converted to Adobe RAW (aka DNG) in the import process.

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Adobe Community Professional ,
May 13, 2022 May 13, 2022

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"converted to Adobe RAW (aka DNG) in the import process."

This 'rings a bell' for me! Duplicates happened for me (Some time ago) with Windows OS.

Noted that others are reporting the duplicates esp with Mac systems.!

The situation was this as I undertand how it happened to me-

1) I Imported a partial selection of images on the first occassion by [Copy as DNG]- So the files were written to hard-drive once (as NEF) and converted to DNG (automatically by the LrC import process).

2) IIRC I may have interupted the import, or

3) Opened a second Import of the same SD card containing the same Nikon NEF files, in order to Import the remainder of images.

4) [Copy as DNG] once Again. And I created duplicate files!

 

I believed that the first Import created DNG files on disk. The Second Import LrC identified the NEF camera files as different (ie NOT duplicates) so it Imported them a second time (as NEFs.! so there is now temporarily both DNG and NEF files) and as LrC then converts the second import to DNG- Windows OS recognises them as duplicates and renames them (NEF > DNG) with the -2 (or -002) suffix on the filenames.

Can I suggest- Convert to DNG (if you must) from the Menu after Importing the raws to a folder. Import all files from the camera card and Format in the camera before the next use and import to LrC.

Perhaps a trial of my suggestion with a few files will tell me I am wrong.

 

 

Regards. My System: Lr-Classic 11.5 Photoshop 23.5, ACR 14.5, Lightroom 5.5, Lr-iOS 7.0.2, Bridge 12.0.3, Windows-10.

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Community Beginner ,
May 14, 2022 May 14, 2022

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This is definitely a "first import" situation, where the card is taken from the camera, put into a USB reader, and then imported.

 

I will try to just import though, and do the DNG conversation later, and see if that helps/

 

Thx for the suggestion!

 

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Adobe Community Professional ,
May 14, 2022 May 14, 2022

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At Rob and the MindStorm, I can repeat what Rob stated above but to see that I had to deselect " Don't import suspected duplicates" in the file handling in the import dialog.

At MindStormPhoto, I think you can avoid what you experience by selecting the option Don't import suspected duplicates.

 

 

 

Regards, Denis: iMac mid-2015, 5K 27”, GPU 2GB, Ram 24GB, HDD 3TB, macOS 11.6.8,; LrC 11.4.1, Lr 5.4.1, Ps 23.3.2-ACR 14.4,; Camera OM-D E-M1.

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Adobe Community Professional ,
May 14, 2022 May 14, 2022

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ACR has nothing to do with importing.
Be useful to see a screen capture of the import dialog.
In the meantime, worth trying:

Reset the preferences.
https://helpx.adobe.com/lightroom-classic/help/setting-preferences-lightroom.html


Author “Color Management for Photographers" & "Photoshop CC Color Management/pluralsight"

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Adobe Community Professional ,
May 14, 2022 May 14, 2022

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The author stated in his original post. "import into LR Classic 11.3 with RAW import 14.3. This has worked well for years."

Things can be a little confusing, About Lightroom Classics shows the following in the popup dialog, see the screen capture.

Screenshot 2022-05-14 at 8.18.35 AM.png

 

I know that indicates the equivalent Camera Raw that is built into the LrC application,

That is not the Photoshop Camera Raw plugin. I take his post to mean he is using LrC import.

 

Regards, Denis: iMac mid-2015, 5K 27”, GPU 2GB, Ram 24GB, HDD 3TB, macOS 11.6.8,; LrC 11.4.1, Lr 5.4.1, Ps 23.3.2-ACR 14.4,; Camera OM-D E-M1.

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Community Beginner ,
May 14, 2022 May 14, 2022

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I did not realize that LRC used its own internal RAW converter.  I thought it also used the Camera RAW app, which is why I gave the version of that app.

 

If LRC does not use the Camera RAW, then just ignore that versiion number in my post. Everything else stands alone as a true description of the issue.

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Adobe Community Professional ,
May 14, 2022 May 14, 2022

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Lightroom Classic has it's own raw processing engine. You can process raws without having Photoshop and thus ACR anywhere on your computer. However, when you use the Edit In Photoshop command, the raw and instructions are sent to ACR to process and then that rendering opens in Photoshop proper. The two (ACR and Lightroom Classic) must be on version parity for this to work. If not, you'll see an error to update ACR. You can bounce back and forth editing the raw and instructions in the two products again, if on version parity. 


Author “Color Management for Photographers" & "Photoshop CC Color Management/pluralsight"

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Community Beginner ,
May 14, 2022 May 14, 2022

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Fine, but totally irrelevant to my post...

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Adobe Community Professional ,
May 14, 2022 May 14, 2022

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@MindStormPhoto wrote:

Fine, but totally irrelevant to my post...


Really?


@MindStormPhoto I thought it also used the Camera RAW app, which is which is why I gave the version of that app.

Now you know.

Oh, the product (the plug in) is Adobe Camera Raw.


Author “Color Management for Photographers" & "Photoshop CC Color Management/pluralsight"

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Community Beginner ,
May 14, 2022 May 14, 2022

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Yes, really. The post is about LRC importing two images for every image on the SD card.  The RAW version was only to prevent people from asking what version I was using.  Since it does not impact importing into LRC, any comments relevant to Camera RAW are no relevant to my post.

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Adobe Community Professional ,
May 14, 2022 May 14, 2022

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@MindStormPhoto wrote:

Yes, really. The post is about LRC importing two images for every image on the SD card.

 

I did not realize that LRC used its own internal RAW converter.  I thought it also used the Camera RAW app, which is why I gave the version of that app.

 

If LRC does not use the Camera RAW, then just ignore that versiion number in my post.

 

 Lightroom Classic uses ACR. Except when it doesn't. Now you know. 

IF the post is about LRC importing two images for every image on the SD card AND you want help, at least provide the information requested to help you sir. The screen capture of your import dialog. 

 

....if I am pretty sure it is an Adobe bug to create them.

 

An assumption. But if you are so certain, you can report it and see what transpires:

https://community.adobe.com/t5/photoshop-ecosystem-bugs/how-do-i-write-a-bug-report/idc-p/12932310#M...

Or if you really want help, provide the information many of us here have asked for to assist you. 


Author “Color Management for Photographers" & "Photoshop CC Color Management/pluralsight"

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Adobe Community Professional ,
May 14, 2022 May 14, 2022

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At MindStormPhoto, I think you should ensure you have, Don't Import suspected duplicates, selected in the import dialog.

See the screen capture.

Screenshot 2022-05-14 at 1.30.53 PM.png 

Regards, Denis: iMac mid-2015, 5K 27”, GPU 2GB, Ram 24GB, HDD 3TB, macOS 11.6.8,; LrC 11.4.1, Lr 5.4.1, Ps 23.3.2-ACR 14.4,; Camera OM-D E-M1.

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Adobe Community Professional ,
May 14, 2022 May 14, 2022

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@DdeGannes wrote:

At MindStormPhoto, I think you should ensure you have, Don't Import suspected duplicates, selected in the import dialog.

See the screen capture.

Screenshot 2022-05-14 at 1.30.53 PM.png 


Exactly why I requested he/she post a screenshot (5 hours ago)  of which I'm still waiting for.


Author “Color Management for Photographers" & "Photoshop CC Color Management/pluralsight"

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Community Beginner ,
May 14, 2022 May 14, 2022

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Interresting. I stopped using that setting years ago, since I always import ONCE at the end of a session, then format the disk. Thus, I never "should" have duplicate images.

 

When I import from my wife's iPhone (which has 30,000 photos dating back to 2014, and I can't get her to get rid of crap...), having that "ignore duplicates" means LRC literally takes hours before I can press the import button.

 

It is a point that these are dups though, even if I am pretty sure it is an Adobe bug to create them.  That setting might keep it from importing those dups...

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Participant ,
May 14, 2022 May 14, 2022

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@MindStormPhoto I thought I'd asked you about this setting earlier. It may be a "bug" in your workflow as you're importing Sony RAW files and converting them to DNG so it may be a LrC timing issue on as it won't pick up the converted DNG as a duplicate so another cpu thread in the import process may import the raw file again. This is one of those cases where I think it is an unintended consequence of the dev team trying to improve performance.

I would also recommend always having the "Don't import suspected duplicates" option enabled. Even if you always format the camera's memory card after an import, there may be circumstances where you don't format the card and you won't lose photos. If the option is selected, any duplicates will still show in the import dialog but will be 'grayed' out.

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Community Beginner ,
May 30, 2022 May 30, 2022

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Actually, this does resolve the problem!  I had turned that box off a year or so ago since it made importing my wife's iPhone (26K photos dating back to 2014.. 😞 ) take forever, and I never found I needed it in my normal workflow (shoot, download, format).

 

Interestingly, I found if the "do not import suspected duplicates" was checked when the card first showed up, it DID NOT WORK.  That is, I could see every image twice in the import dialog, and LRC continued to import both copies.  However, if I unchecked the box, then checked it on again after all images were visible in the dialog, LRC proceeded to remove the duplicates from the actual import, and what was on my computer was correct.

 

Thanks for suggesting this!  There is still clearly a bug in LRC, though Adobe seems unable to reproduce it, but with your suggestion, I can now work around it much better than before. s

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Community Beginner ,
Jun 14, 2022 Jun 14, 2022

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Unchecking "do not import selected duplicates" efinitely doesn't work for me ... checked or unchecked, it ALWAYS shows duplicates of the C-RAW files, even on a newly-formatted card (regardless of how the card is connected to the computer) .. I'm not converting when importing, I am copying to the library (external USB drive) .. I'm on macOS 12.4, Lightroom Classic v11.3.1, and I shoot with a EOS R6

 

Interestingly enough, cards that have ONLY files from my EOS 90D do NOT show duplicates. But, if there are any images from my R6 on the card, duplicates are always shown until i click to another folder, then back to the device

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Adobe Community Professional ,
May 14, 2022 May 14, 2022

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@MindStormPhoto wrote:
 

 

Is this a known bug on the current version of LR? I think this started with the latest update, though I cannot be absolutely sure of that.

 

First answer: No. 

2nd suggestion since it's getting difficult to troubleshoot your issues due to lack of data from you, try to roll back one version and test (then you'll know)

To go back (revert) to previous versions, use the Adobe Creative Cloud application, next to the product you want to revert, click on... (three little dots) and pick "other versions." Install the last version and let us know.



Author “Color Management for Photographers" & "Photoshop CC Color Management/pluralsight"

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