P: "disc not ejected properly" m2 pro chip Mac mini

[Iwantanm4]

First, LRC and PS took for ever!! to download.  Now if I have lrc open, I get error messages from finder that "disc not ejected properly". These are two plugged in ssd drives, one of which holds my LRC catolog.

If I restart, and reopen LRC imports from (for example) discA are ? gone (? is there) . if I bring new photos into the catolog (import) from that same discA there is a NEW discA with the new imports and the old discA is called discA2...

I've been on the phone with apple for days and I have reinstalled everything 3 x.  I have tried running the new beta OS. none of this works, there must be an issue in LRC which is causing a disc to "eject" and for a new naming of an item in LRC. IS there no HELP PHONE NUMBER FOR ADOBE?

[dj_paige]

Show us screen captures of this problem (may need several screen captures). Use the "Insert Photos" icon to include your screen captures in your reply. Do NOT attach files.

[Iwantanm4]

[Iwantanm4]

Hi you can see "old " ssd which is now called jcron 1 and all photos are gone. When I did a subsequent import, it was called jcron (which is the file name on finder). finder never shows this as disconnected. 

[Iwantanm4]

Hi someone sent a what to do when you have the ? appear. However, the photos were somehow moved to a new location called jcron 1 as in the screen shot.  They should be in jcron, there is no jcron1

[JohanElzenga]

Disks appearing again with a number behind their name is a sign of improper unmounting. This is a MacOS issue, not a Lightroom issue. Don't import the images to that 'new' disk! Fix the problem first. Here's some advice from Crashplan how to solve it: http://crashplan.probackup.nl/remote-backup/support/q/mac-os-x--removable-disc-appears-twice-how-fix...

and here's another one: https://iboysoft.com/howto/disk-not-ejected-properly-mac.html

[Iwantanm4]

Hi this did not work. 

[Iwantanm4]

this was a new out of the box used for three days mac mini with m2 chip. Is the m2 a problem for lrc? 

[dj_paige]

The ? icon on the folders can be fixed via these instructions

https://www.computer-darkroom.com/lr2_find_folder/find-folder.htm

[Iwantanm4]

no that did not help, please read thread.

[Jao vdL]

This is more than likely a result of problems with the cables on your SSD drives. Pretty likely to happen with USB-c connectors that are a bit loose in the socket on the computer. It is an especially common problem on laptop computers where the connectors can get bumped into and everything moves around. So make sure the connectors are properly seated and if needed, immobilize or protect the plugs. There are angled USB-c cables that can prevent this. Can also be a hardware problem with the motherboard which unfortunately is also not uncommon. Unfortunately there is really no way this is caused by Lightroom. 

[Iwantanm4]

If I plug them into my mac mini with intel chip, they work fine and I never had this problem been using them for years. I sent the computer back since I only had it for days. Let's see if they send me one that works.

[Jao vdL]

You were lucky with the intel mini. It is very common for USB-c ports to become loose leading to these disconnections. It is also pretty common for these ports to be defective out of the store unfortunately. Modern technology I guess

[Iwantanm4]

these are lightening connections not sure if that's what you are referring to... 

[Jao vdL]

Lightening? That's a standard for iPhones and such. The M2 mini has USB-c connectors that also support Thunderbolt connections (thunderbolt uses USB-c connectors). It does not have lightning plugs. The small plugs you have are USB-c. External ssd drives are almost always UsB-c based. A few are thunderbolt but they use the same usb-c type ports. These ports are much more fragile than they should be