• Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
    Dedicated community for Japanese speakers
  • 한국 커뮤니티
    Dedicated community for Korean speakers
Exit
11

P: Regarding Sync Issues in 13.3 and removal of Sync Activity in Preferences

Explorer ,
May 22, 2024 May 22, 2024

Copy link to clipboard

Copied

I installed Lightroom Classic 13.3 early Tuesday morning. It has been running almost constantly since. I have taken it down about three times and brought it back up. For at least the last 24 hours, when I hover my cursor over the Cloud icon in the upper right, I see "Uploading 13 photos". I have synched another collection and later unsynched another. During those times the number changes for a few minutes but soon returns to 13. I have captured a Lightroom Diagnostic file but am not sure how to get it to you.

 

Thanks, Alan Hunt.

 

Here is my system info:

Lightroom Classic version: 13.3 [ 202405092057-40441e28 ]
License: Creative Cloud
Language setting: en
Operating system: Windows 11 - Home Premium Edition
Version: 11.0.22631
Application architecture: x64
System architecture: x64
Logical processor count: 20
Processor speed: 2.9GHz
SqLite Version: 3.36.0
CPU Utilisation: 0.0%
Power Source: Plugged In, 100% 
Built-in memory: 65220.6 MB
Dedicated GPU memory used by Lightroom: 357.6MB / 5996.0MB (5%)
Real memory available to Lightroom: 65220.6 MB
Real memory used by Lightroom: 3876.9 MB (5.9%)
Virtual memory used by Lightroom: 5061.9 MB
GDI objects count: 842
USER objects count: 2222
Process handles count: 6175
Memory cache size: 2419.1MB
Internal Camera Raw version: 16.3 [ 1863 ]
Maximum thread count used by Camera Raw: 5
Camera Raw SIMD optimization: SSE2,AVX,AVX2
Camera Raw virtual memory: 798MB / 32610MB (2%)
Camera Raw real memory: -1MB / 65220MB (0%)
 
Cache1: 
Final1- RAM:153.0MB, VRAM:0.0MB, AH-240518-5932-Edit.tif
Final2- RAM:33.0MB, VRAM:0.0MB, 0114 Disney_0045-Edit.jpeg
Final3- RAM:10.0MB, VRAM:0.0MB, AH-131223-8862.jpg
Final4- RAM:84.0MB, VRAM:39.0MB, AH-240518-5928-Edit.tif
NT- RAM:280.0MB, VRAM:39.0MB, Combined:319.0MB
 
Cache2: 
m:2419.1MB, n:279.6MB
 
U-main: 199.0MB
 
System DPI setting: 96 DPI
Desktop composition enabled: Yes
Standard Preview Size: 2560 pixels
Displays: 1) 2560x1440, 2) 1920x1080
Input types: Multitouch: No, Integrated touch: No, Integrated pen: No, External touch: No, External pen: No, Keyboard: No
 
Graphics Processor Info: 
DirectX: NVIDIA GeForce RTX 3060 Laptop GPU (31.0.15.5244)
Init State: GPU for Image Processing supported by default
User Preference: Auto
 
Application folder: C:\Program Files\Adobe\Adobe Lightroom Classic
Library Path: C:\- Lightroom Catalogs\AH Lightroom Catalog-v13\AH Lightroom Catalog-v13-3.lrcat
Settings Folder: C:\Users\alan_\AppData\Roaming\Adobe\Lightroom
 
Installed Plugins: 
1) AdobeStock
2) Any Filter
3) Aurora HDR
4) Export to Photomatix Pro
5) Helicon Focus Export
6) Iridient X-Transformer
7) LogiOptions
8) LOWCC Wrangling
9) LR/Mogrify 2
10) Nik 6 HDR Efex
11) Nikon Tether Plugin
12) Plugin Parameters
13) Shuffles
14) Topaz Photo AI
 
 

 

TOPICS
macOS , Windows

Views

11.2K

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines

correct answers 1 Pinned Reply

Adobe Employee , May 25, 2024 May 25, 2024

The new Sync engine is incompatible with that previous UI component. 
Please review the changes in Syncing here: https://helpx.adobe.com/lightroom-classic/kb/sync-faq.html 

 

Also, review Victoria Bampton's article on the changes to Sync Troubleshooting in LrC 13.3 and beyond: https://www.lightroomqueen.com/troubleshoot-sync-with-classic/ 

Votes

Translate

Translate
replies 151 Replies 151
Enthusiast ,
Jul 25, 2024 Jul 25, 2024

Copy link to clipboard

Copied

Seems that simply editing a file with syn issues does no longer fix it.

This needs to be made more easy. Have Adobe list als files with issues and a re-sync button for them.

Without creating 10GB logs, pasting filenames one by one, removing and putting back files one by one.

 

Is there a 3rd party plugin to fix this yet?

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Explorer ,
Aug 15, 2024 Aug 15, 2024

Copy link to clipboard

Copied

LATEST

Hi,  I have had images 'stuck' syncing ever since 13.4 release.  Bulk deletions in LRC were not syncing to the cloud.  More recently, DNG images generated by AI noise reduction were not synced to the cloud.  A number of conversations with Adobe support didn't lead to any conclusions.  However, I upgraded to release 13.5 today, and, surprisingly, all images now seem to sync.  I'm left with no indication of any stuck images but with a 'sync error' for which there is no information either in LRC or the cloud.  

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines