43
Replies
Oh my bad I haven't done this before.
Is there anything else I need?
If it crashes, and the macOS crash reporter appears, then you should submit that to Apple. Apple should forward those crash reports to the developer, which in this case would be Adobe.
If the Adobe crash reporter appears, then filling that out is more direct.
I’m only mentioning that because those are the recommended and most effective ways to report these kinds of bugs. And the other side that benefits you is, reporting crashes in a macOS beta directly through the Apple/Adobe crash reporter dialog boxes will reach the engineers more effectively than reporting in this user help forum, which is really only for users helping each other with non-beta versions.
If someone could help quickly I have photos I need to deliver to a client.
By @William33422874bv5e
That kind of help can never be guaranteed for beta software. Note that the Apple Beta Software Program Agreement that you agreed to before downloading the software specifically says (bold formatting is mine):
7. Precautions for the use of Pre-Release Software.…In addition, the Pre-Release Software may contain errors or inaccuracies that could cause failures, corruption or loss of data…The Pre-Release Software is not intended for use, and should not be used, in production or business-critical systems.
That’s usually in the Agreement no matter what company’s software you’re beta testing. (Edit: I also noticed they put that “don’t install this software on a production system” warning in the large type at the top of that page. They really mean it!)
Regardless of what the software companies say, professional studios themselves will typically not use beta software for paying work. If a job must go out right now, they will do it on reliable non-beta software. Pros will sometimes make an exception when beta software is very close to a final release, but that does not apply to macOS 15 Sequoia because the early public betas were only released this month following the initial announcement…many pro studios would consider that far too immature and early of a release to commit paying jobs to. Too risky. Finish the job in macOS 14.
Beta software is under NDA and not for production work. Go back and reinstall Sonoma.
By @Lumigraphics
Public beta software is obviously not under NDA.
I figured the OP was using the developer release.
By @Lumigraphics
That might be a good point, in my other replies I may have also made the mistake of assuming it was a public beta. A quick web search suggests that the public beta won’t be available until July.
If that is the case, then you would be right that the stricter non-disclosure requirements of the developer beta program would apply. If so, then it would be even more important to and report problems directly to Apple and not in a public forum.
Beta software is under NDA
By @Lumigraphics
I read that part of the terms for the Apple Public Beta. What it says is (bold formatting mine):
5. Definition of Confidential Information. …Information that otherwise would be deemed Confidential Information but (a) is generally and legitimately available to the public through no fault or breach of Yours, (b) is generally made available to the public by Apple…will not be considered Confidential Information under this Agreement.
Given that macOS Sequoia is publicly announced as well as a large number of its features and changes (many explained in detail at WWDC sessions), it is not a violation of the NDA to say you’re using the public beta of it.
AdChoices