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The Golfwidow
Known Participant
April 26, 2023
Question

P: Syncing Masks of faces with multiple people not working LR classic

  • April 26, 2023
  • 15 replies
  • 12326 views

When working in the newest Lightroom Classic with masks of multiple people, when I sync the masks across images, the masks are not finding the individual people and are all clumping onto one person.  In an image with even just 2 people in the same spots, I go to masks, let it find the people, click on each person, click to add faces for each, make sure it would be for separate masks.  Then I edit each face mask.  When I sync from one image to another, those masks don't find both people.  They layer onto one person.  What the heck is going on.  I did a screen recording of this process.   LR Masking not syncing 

PLEASE HELP!!!

Shawn

15 replies

craigc68070674
Participating Frequently
May 15, 2023

I just discovered this thread while looking for a solution to the same issue.  It is happening to me in LR Classic -- when I create a people mask for each person on one photo, and then try to sync the masks across several images, LR will pick one person (seemingly arbitrarily) and apply all three masks to that person, and ignore the others. I am on a PC, if that matters. 

OS: Windows 11

Processor: Intel(R) Core(TM) i7-9700 CPU @ 3.00GHz 3.00 GHz

RAM: 32.0 GB

Graphics card: NVIDIA GeForce RTX 2070

 

 

Legend
May 3, 2023

For it's worth, I tried this and it failed on the first attempt.

 

I chose two images with the same two people in them. I created face masks for each person in the first image, then did a Sync to the second image. In the second image, the first person on the left got both face masks, just as @The Golfwidow reported.

 

I also tried Copy/Paste and Auto Sync, both resultng in the same outcome.

 

However, creating a Preset for the two face masks from the first image, then applying it to the second image resulted in the two masks masking both faces.

The Golfwidow
Known Participant
May 2, 2023

Rikk thank you.  I have tried this on other files and they all fail over 60% of the time.  Another user also tried and is having the same issues.  You can read through the attempts they made on my original post.  So at least it isn't just me.  Thanks for all your help! Shawn

Rikk Flohr_Photography
Community Manager
May 2, 2023

The team has reviewed this issue and will evaluate it for future enhancements. 

Rikk Flohr: Adobe Photography Org
craigc68070674
Participating Frequently
December 7, 2023

Please update us.  Several people, including me, have run into this issue. It drove me to Luminar AI, which would really prefer not to have in my workflow. 

The Golfwidow
Known Participant
April 26, 2023

When working in the newest Lightroom Classic with masks of multiple people, when I sync the masks across images, the masks are not finding the individual people and are all clumping onto one person.  In an image with even just 2 people in the same spots, I go to masks, let it find the people, click on each person, click to add faces for each, make sure it would be for separate masks.  Then I edit each face mask.  When I sync from one image to another, those masks don't find both people.  They layer onto one person.  What the heck is going on.  I did a screen recording of this process.   LR Masking not syncing 

PLEASE HELP!!!

Shawn

Rikk Flohr_Photography
Community Manager
April 27, 2023

After watching your video and attempting to replicate, I cannot duplicate the issue you are seeing. 

Two possible corrections you might try: 

1. Reset Preferences

2. Update your video driver at your video card manufacturer's website

 

This procedure works for both Lightroom Classic and Lightroom Desktop.

If you are using Lightroom Desktop it can change the location of your local storage. Please review this setting after resetting preferences. 

 

Reset Procedure:

1. Close Lightroom.

2. Hold down [Alt/Opt]+[Shift] while restarting Lightroom.

3. Overwrite the Preferences when prompted by the dialog.

4. Close Lightroom.

5. Restart Lightroom.

 

Rikk Flohr: Adobe Photography Org
Participant
August 28, 2024

Thank you for the files. The DNG with edits when synced to the three JPG files you supplied is indeed failing. I am going to consult with the team on this issue to see if it is LrC or the underlying raw engine. Please leave the files in place for download.

 

Thank you!


any update on this issue, its so frustrating!!!