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P: Tethering support requests and information

Adobe Employee ,
Aug 31, 2021 Aug 31, 2021

This post is applicable to Lightroom Classic.


ETAs for tethered support for specific cameras are not available.

 

Tethered Capture is a feature of Lightroom Classic that allows the direct connection of your camera to the Lightroom desktop environment. Images are imported into your Lightroom catalog as they are captured via the connected camera. 

New camera support for reading the raw files is generally added quickly after a camera is released by its manufacturer.  New camera support can be verified here: https://helpx.adobe.com/camera-raw/kb/camera-raw-plug-supported-cameras.html


Tethered support for a particular camera model normally follows a version or two after the raw file support. Adobe relies on the manufacturer’s (Nikon & Canon) SDK (Software Development Kit) to facilitate the tethering of your camera to Lightroom. The timing of the release of a manufacturer’s support via their SDK greatly affects the time to release for tethered support. In addition, Adobe goes through a rigorous process of integrating the functionality of the SDK and tests tethering before support is announced.

To see if your camera is supported for tethering on your version of Lightroom, refer to this document: https://helpx.adobe.com/lightroom/kb/tethered-camera-support.html

If your camera is listed, but your Lightroom version is too old, you may need to update or upgrade to enable tethering.

If your camera is not listed, and your camera’s raw file isn't supported, you would need to check with the camera’s manufacturer to see if they support tethering via their SDK. 

Note: Not all camera manufacturers or models will necessarily receive tether support.

 

 

Rikk Flohr: Adobe Photography Org
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replies 469 Replies 469
Community Beginner ,
Mar 08, 2023 Mar 08, 2023

I have not tested for Appel, but I can not get it work for windows. My D850 working fine, but not the Z9

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Community Beginner ,
Mar 08, 2023 Mar 08, 2023

es ist irgendwie schon fast schockierend festzustellen, dass zwar die Canon EOS R5 teatherfähig ist die R5 C nach über einem jahr nach Erscheinung nicht, obwohl es prinzipiell die selbe Kamera ist und für den Fotobereich die selbe Firmware verwendet .. Leider ist adobe vom Support her hier sehr unfähig und verweist mich erstmal an canon selbst, die mir gesagt haben, dass sie natürlich keinen einfluss auf die Kamera Modelle haben, die Adobe unterstützt. Mir aber auch ein Produktmanager gesagt hat, dass er es auch nicht verstehen kann, warum diese Kamera nicht unterstützt wird.

 

Nachdem ich das dann erfahren habe, habe ich den Support (für den ich ja auch mit meinem abo bezahle) kontatktiert und der verweist mich hier auf die community.

 

fakt ist nur langsam, dass ich mich frage wozu ich überhaupt noch für adobe zahlen soll?

letztes jahr bin ich schon von premiere auf ein anderes  Schnittprogramm gewechselt. Premiere und AE habe ich nur noch als Backup drauf falls ich es mal aus irgendeinem grund brauche. geöffnet habe ich die programme schon über ein jahr nicht mehr. Lightroom wird ja jetzt auch uninteressant, da ich mir wohl oder übel alternativen wie zb capture one holen muss.

 

find ich ehrlich gesagt richtig schade ...

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Explorer ,
Mar 08, 2023 Mar 08, 2023

Da muss ich dir voll recht geben. Ich ärgere mich auch.

 

Bedenklich ist, dass es bei Adobe anscheinend niemanden interessiert. Wichtig ist, dass sie die Abo's einkassieren können. 😉

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Community Beginner ,
Mar 09, 2023 Mar 09, 2023

Das Traurige ist, dass ich mich seit April 2022 deswegen immer wieder hier in dem Thread melde (Seite 3!) und mich auch 2-3 mal heftig mit Adobe via Support gestritten haben. Ich verstehe nicht wo das Problem mit der R5 C ist und bin eigentlich nur noch wegen Photoshop bei Adobe. Lightroom könnte ich durch Capture one ersetzen, Premiere und After Effects habe ich schon lange durch Davinci ersetzt...

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Adobe Employee ,
Mar 13, 2023 Mar 13, 2023

please add nikon z9 to live view and mac os monterey and newer, so that customers can also use this function

 

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New Here ,
Mar 21, 2023 Mar 21, 2023

When I attemp to use tethered capture in Lightroom Classic (current version 12.1) it says "camera not recognized". Since my other cameras all work, it appears that either there is a bug in Lightroom or the Canon EOS R6 Mark II is not supported  by Lightroom for this functionality. Since the camera was released in November, 2022, I would hope it is supported by Lightroom.  Isis there an update or bug fix coming out to support this model? Thanks.

 

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Community Expert ,
Mar 21, 2023 Mar 21, 2023

@Dave28987583o97u , The latest version of LrC is 12.2.1.

See the link for the uptodate list of supported camera models for Tethered Capture.

https://helpx.adobe.com/lightroom-classic/kb/tethered-camera-support.html?red=a&clickref=1100lwD9gkS...

 

Regards, Denis: iMac 27” mid-2015, macOS 11.7.10 Big Sur; 2TB SSD, 24 GB Ram, GPU 2 GB; LrC 12.5,; Lr 6.5, PS 24.7,; ACR 15.5,; (also Laptop Win 11, ver 24H2, LrC 14.5.1, PS 26.10; ) Camera Oly OM-D E-M1.
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New Here ,
Mar 21, 2023 Mar 21, 2023

Hi.  This was my first post. I actually have 12.2.1 on my laptop (which is where I am having the problem) but I was reporting the issue from my desktop which I looked up the version and it was 12.1. (It is 12.2.1 now:) I had talked to LR support and they told me to report it here as he said they only add new cameras when enough people complain a particular model not being suported... Thanks.

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Adobe Employee ,
Mar 22, 2023 Mar 22, 2023

 

The number of people complaining about a particular model has ZERO effect on when and if a camera is supported for tethering.

Rikk Flohr: Adobe Photography Org
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Community Beginner ,
Mar 22, 2023 Mar 22, 2023

When will Nikon Z9 be supported for Windows.?

 

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New Here ,
Mar 22, 2023 Mar 22, 2023

Thanks Rick. I was just repeating what I was told by Adobe customer service representitive. If so, how is the decision made of whch cameras are supported and is there any schedule of when the R6 Mark II will be supported? Thanks.

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Adobe Employee ,
Mar 22, 2023 Mar 22, 2023

From the main post in this thread:
"ETAs for tethered support for specific cameras are not available."

Rikk Flohr: Adobe Photography Org
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New Here ,
Apr 03, 2023 Apr 03, 2023

My Canon EOS R6 mark ii Can't Tethered capture but can work with pc

 

auttapolt13363986_0-1680590364124.png

 

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Community Expert ,
Apr 03, 2023 Apr 03, 2023

Moved to the Lightroom Classic forum from Using the Community

 

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Community Expert ,
Apr 04, 2023 Apr 04, 2023

It doesn't appear that tethering support for the R6 II has yet been added to LrC: https://helpx.adobe.com/uk/lightroom-classic/kb/tethered-camera-support.html

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Community Beginner ,
Apr 04, 2023 Apr 04, 2023

canon r5c users are waiting for more than one year

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New Here ,
May 12, 2023 May 12, 2023

Same problem here. Did you find any solution? It's been half a year since r6 mark ii release and still doesn't work with capture one on mac 

 

 

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New Here ,
Apr 24, 2023 Apr 24, 2023

I am so very happy with my Canon R6 mk2... until I wanted to shoot Tethered with LrC... then realized, it's NOT my Camera, its Adobe LrC that is Broken.

 

I am very Adept with LrC and Canon Cameras, using both for well over 5+ years.  Tethering is a MUST in many different Studio Shooting situations, so when this didn't work, I went to the Canon community to find out if this was an issue with others or a unique issue and I am missing a new Setting with my R6 Mkii.  Turns out, this IS an ADOBE LrC issue.  Please FIX Adobe.

 

Link to Canon R6 Mkii Community Forum Thread on the subject of Tethering with LrC

 

 

After WEEKs of trying new things, I reached out to my Local Canon Rep.... Here is the response... I posted.

 

My Local Canon Rep gave me these TWO workarounds... I have not yet tried them, but wanted to share them to DOCUMENT to ADOBE the ridiculousness and lengths we have to go through to get a Second Gen R6 to work with Lightroom.... even though Gen one R6 works fine without ANY MODIFICATIONS or WORKAROUNDS... Please ADOBE, Fix This!

 

Workaround #1 (Using EOS Utility 3 and Lightroom)

Make sure to Quit out of Lightroom Classic completely, and connect camera to EOS Utility 3

In EOS Utility 3 Remote Shooting option, go to Preferences

-> Linked Software

-> Register

-> Browse

-> Find Lightroom Classic Application

-> Open

-> check mark all image file types across the bottom

-> Click OK

-> Link Software to Adobe Lightroom Classic in dropdown

-> click ok

-> Reopen Lightroom Classic 

When you take a picture now, keeping both EOS utility and Lightroom opened, pictures should auto populate and pull up in the download area of Lightroom, you are able to them click on and view them, once you take another picture it will bring you back to that same download window where they will continue to populate. It looks like once you follow these steps, it will save all of the preferences after closing out all of the programs and open them up again.

 

Workaround #2 (Only using EOS Utility 3)

If you just want to pull up images for client to see them larger without using Lightroom (minimize Lightroom because it will continue to pull it up if it is not minimized while still being used as a linked software), go to the EOS Utility Remote Shooting -> Other Functions (near bottom of the window) -> quick preview

Now photos will automatically pull up in preview after you take them. 

 

I am passionate about capturing authentic, real, and Incredible moments, that happen in an instant, which are treasured forever. Life moves quickly, people always seem to be busy, yet a moment captured halts all and the emotions and feelings, even the laughter happens all over, Life is about the memories with great smiles.
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Community Beginner ,
May 02, 2023 May 02, 2023

I still cant get tethering from the R6M2 directly to LRC to work - running the latest versions of software and firmware on the camera, LRC and EOS Utility on a new Windows 11 laptop. LRC doesnt recognise the camera and the camera screen shows an icon of the battery with the occaisonal flicker of an image.  If I use the EOS Utility to autotransfer files directly to a folder on the laptop and then get LRC to autoimport any new files in that same folder, the files eventually show up in the LRC library - but it's slow and clunky.

I dont see the R6M2 on the supported list for tethering so I guess that's confirmation that the functionality isnt there yet but is this capability something that WILL come in time?  It would be great in the LR compatibility tables for new releases if there was a column that said what version of LR supports tethering - with a 'not yet supported' if that is the case. 

 

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New Here ,
May 04, 2023 May 04, 2023

Lightroom Classic not detecting terthered fuji XT 4, using Mac book pro

 

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Community Expert ,
May 04, 2023 May 04, 2023

According to the official Adobe web-site, that camera is not supported for tethering: https://helpx.adobe.com/uk/lightroom-classic/kb/tethered-camera-support.html

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Community Beginner ,
May 14, 2023 May 14, 2023

When will you fix direct tehering to Lightroom for Canon R6 mark II? I don't want to concider Capture One. And yes I know about the import from a folder function, but that's not what I wondering about.

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LEGEND ,
May 14, 2023 May 14, 2023

Agree.  The R6 Mk2 has been out long enough for Adobe to provide tether capability.

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LEGEND ,
May 14, 2023 May 14, 2023

The official tethering post says, "ETAs for tethered support for specific cameras are not available." So you won't be getting an answer from Adobe, unfortunately.

 

That post also says, "Tethered support for a particular camera model normally follows a version or two after the raw file support. Adobe relies on the manufacturer’s (Nikon & Canon) SDK (Software Development Kit) to facilitate the tethering of your camera to Lightroom. The timing of the release of a manufacturer’s support via their SDK greatly affects the time to release for tethered support. In addition, Adobe goes through a rigorous process of integrating the functionality of the SDK and tests tethering before support is announced."

 

LR added raw support for the Canon R6 Mark II in version 12.0 (10/18/22).  Canon added tethering support for that camera to version 13.16.0 of its EDSDK on 12/7/22, six months ago.  So perhaps the next version of LR will incorporate that new EDSDK and allow the camera to be tethered.

 

 

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LEGEND ,
May 14, 2023 May 14, 2023
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