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3

P: Upgrading to Sequoia breaks tethering

Community Beginner ,
Sep 21, 2024 Sep 21, 2024

Hi,

 

I am having issues in Tethering shoot, whereby lightroom will not connect to live view (but is able to import files from camera) and just hangs, it has to be killed in order quit. I am using lightroom on Intel Mac with MacOS Sequoia, camera is Canon 650D. Camera is able to connect via eos utlity and show live view.

 

Any help will be appreciated.

 

Thanks,

TM

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correct answers 1 Correct answer

Community Beginner , Sep 30, 2024 Sep 30, 2024

Had the same problem the other day.  I work in the cultural heritage sector and tethering is vital for positioning and using colour correcting tools.... I was only getting the spinning wheel when trying to tether and a crash... otherwise I can download from my camera whilst hooked up with the cable.  deeply frustrating....and embarrasing and time wasting on site and using other peoples time for conservation and object access.  When trying my wife's old macbook pro... tethers in no time and no pr

...
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correct answers 1 Pinned Reply

Adobe Employee , Oct 09, 2024 Oct 09, 2024

Presumably, this will be restored by a future OS update. 

Installation of version 14.0 may mitigate the Sequoia tether issue. 

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LEGEND ,
Oct 11, 2024 Oct 11, 2024

"I ended up using Capture One to capture my images through tethering and then use the Auto Import function to bring them into Lightroom Classic. "

 

A similar, less-expensive (but perhaps less featureful) workaround is to use the tethering utilities from the camera manufacturers (e.g. Canon EOS Utility).

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Community Beginner ,
Oct 11, 2024 Oct 11, 2024

Same here, Using Capture One and sending the images to a folder where I can import to LRC.  This is a real pain, wish they would sort it!

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LEGEND ,
Oct 11, 2024 Oct 11, 2024

This has happened with the last few new OS versions. Apple and/or Adobe will have to figure it out.

I am a product photographer and much prefer using EOS Utility for tethering, its free and works great.

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New Here ,
Oct 12, 2024 Oct 12, 2024

Hi everyone,

I’m encountering an issue when using the Tethered Capture feature in Lightroom Classic with my Canon R6. Every time I try to use this feature, Lightroom Classic freezes. I’ve tried the following steps to resolve the issue, but nothing seems to work:

  • Restarted my MacBook Pro
  • Downgraded to an earlier version of Lightroom Classic
  • Updated my Canon R6 firmware (currently on firmware version 1.9.0)

Important note: I didn’t experience this issue before updating to macOS 15.0.

Here are my current specs:

  • Computer: MacBook Pro M1 Pro 16-inch 2021
  • macOS version: 15.0
  • Lightroom Classic version: v13.5.1
  • Camera: Canon R6, firmware version 1.9.0

Has anyone else experienced this issue or found a solution? I’d really appreciate any advice or assistance. Thanks!

 

[moved from bugs to discussions according to the community rules - Mod.]

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New Here ,
Oct 12, 2024 Oct 12, 2024

Update: macOS Version: 15.0.1

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LEGEND ,
Oct 13, 2024 Oct 13, 2024

@CommaCreative, as you can see in the merged thread, this issue started with Mac OS 15 (Sequoia) and (so far) affects just Canon cameras.  Problems tethering and importing via USB seemingly occur with each major release of Mac OS, and Adobe implies that it's something Apple will have to fix in a future release of Mac OS. Note that LR relies on a tethering library supplied by Canon, so it may require Canon and Apple to get their act together. 

 

Workarounds:

 

1. Roll back to Mac OS 14 (which Apple makes very painful).

 

2. Use Capture One or Canon EOS Utility to tether into a folder, and configure LR's File > Auto Import to import automatically from there.

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Community Beginner ,
Oct 14, 2024 Oct 14, 2024

I can confirm, that with the update issued for LRC today, it has resolved the tethering issue with my R7.

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LEGEND ,
Oct 14, 2024 Oct 14, 2024

Though it's not listed in Adobe's Fixed Issues In Lightroom Classic (14.0), the Lightroom Queen's release notes say that "Canon Tether SDK updated to support macOS Sequoia". So contrary to what Adobe implied before, this could indeed be a bug in LR, not Mac OS 15.   

 

To help others, please report here whether or not upgrading to LR 14 fixes your problems with tethering Canons. @Mike32381554vjbx has already reported that it 14 fixes the problem with tethering his R7.

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Community Beginner ,
Oct 14, 2024 Oct 14, 2024

Hello everyone,

 

If you have upgraded to the new Lightroom Classic 14.0 and Photoshop 2025,, can you confirm that these will work correctly with Mac Sequoia 15.0.1, including tethering to Nikon? Thank you! 

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LEGEND ,
Oct 14, 2024 Oct 14, 2024

"including tethering to Nikon"

 

Note that this thread is specific to problems with Canon tethering, so you might want to post your query in another thread.

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Explorer ,
Oct 29, 2024 Oct 29, 2024

I was facing the same tethering issue  on MacOS Sequoia 15.1., Lightroom 14.0.1 and my camera Nikon D850.

In the MacOs settings  Private & Security/ Files & Folders  / Adobe Lightroom Classic, the Network Volumes and Removable Volumes options were set to OFF. I switched them to ON and now  tethering work seamlessly again.

Screen Shot 2024-10-29 at 22.54.37 PM.png


Try this - the tethering issue might not be related to the kind of camera (Nikon/Canon) but rather to these missing Lightroom permissions.

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Community Beginner ,
Oct 29, 2024 Oct 29, 2024
Oh wow, I will. I didn’t even think about that but it makes sense. Thanks
for sharing.

-b
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Community Beginner ,
Oct 30, 2024 Oct 30, 2024

I see LR Classic in files and folders. Where do you see Network volumes and Removable volumes?

 

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Community Beginner ,
Oct 30, 2024 Oct 30, 2024

Screenshot 2024-10-30 at 1.03.31 PM.png

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Explorer ,
Oct 30, 2024 Oct 30, 2024

It's likely because you've granted Lightroom full disk access, which I wouldn't recommend for any application. Try removing Full Disk Access from Lightroom and the other option should appear.

 

 

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Community Beginner ,
Oct 30, 2024 Oct 30, 2024
Okay, thank you. The Adobe help team actually did that. I'll try what you
are saying. Thank you again!

Have a nice day!

~Terry~
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Community Beginner ,
Nov 07, 2024 Nov 07, 2024

 Your solution was the only one that helped. It took a while to figure it out but I did! Thank you!

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New Here ,
Nov 24, 2024 Nov 24, 2024

@IvanoTls Dankeschön, das war die Lösung! ❤️

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New Here ,
Dec 18, 2024 Dec 18, 2024

Thanks for that.  It apply exactly the same to Capture One !!

 

 

 

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Explorer ,
Jan 21, 2025 Jan 21, 2025

This worked for me! I'm connecting a Canon 5D Mark IV to Sequoia 15.2 and Lightroom Classic 14.1.1.

Removeable Volumes was turned off. I turned that on, restarted Lightroom and voila, it worked.

Thanks!!

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Community Beginner ,
Feb 15, 2025 Feb 15, 2025

Where did you that? Is it in LR Preferences somehere?

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LEGEND ,
Feb 15, 2025 Feb 15, 2025

@marianr97404013: "Where did you that? Is it in LR Preferences somehere?"

 

See this previous post:

https://community.adobe.com/t5/lightroom-classic-discussions/p-upgrading-to-sequoia-breaks-tethering...

 

If you see Full Disk Access listed, that subsumes Network Volumes and Removable Volumes and no need to change it. Adobe used to recommend Full Disk Access before they changed their installers.

 

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Community Beginner ,
Feb 15, 2025 Feb 15, 2025
I allowed Lr full disk access but the tether still does not work. The
camera is not discovered by Lr. Coincidentally the same version of Lr
installed in my Windows 10 desktop PC works fine including tether with my
5D4.
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LEGEND ,
Feb 15, 2025 Feb 15, 2025
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Community Beginner ,
Feb 15, 2025 Feb 15, 2025
I tried everything in Adobe troubleshooting to no avail. Same cable, same
everything it works fine on my PC W10
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