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Participating Frequently
October 10, 2023

P: (Windows) Application hangs when trying to open masking tool

  • October 10, 2023
  • 52 replies
  • 14122 views

Since said update, LR goes into "not responding" mode with CPU usage "very high" and does not come back. Killing the LR task and restarting does not help. 

 

System: Ryzen 9 5900X, 64 GB, GeForce RTX 3060 with latest Studio Driver

 

Any ideas?

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52 replies

New Participant
November 4, 2024

Hallo mein Freund,
wurde der Fehler behoben ? Ich habe selbes Problem hier. 
Bin richtig frustriert. Habe zwei dicke Computer.  Einer mit einer P4000 Quadro Grafikkarte und einen mit der RTX3050Ti.
Beide Karten gelistet als Referenz. 
Lightroom Classic macht immer Ärger bei Einsatz einer Maske ! O.ä.
Ich habe den PC neu aufgesetzt.  Alle Steps die Möglich sind durchgeführt. Kompatibilätsmodus überprüft. Alles koorekt. 
Komischerweise laufen die 3D Games auf dem anderen PC mit Rendering einwandfrei. Keine Abstürze. 
'Karte in diesen Computer gebaucht..Hier Abstürze....dann Adobe auf dem anderen System installiert, weil ich noch eine Installation frei hatte, auch da funktioniert es nicht.   
Bei Capture one habe ich null Probleme. 
Bei Photoshop spinnt er, Photopea läuft ohne Probleme. 

Ich habe bis vor 3 Monaten noch auf Lightroom 6 gesetzt. 

Mir jetzt das update gegönnt nach langer Überlegung, wegen der GPU Beschleunigung und alles ist unbrauchbar.

Das ist nicht schön.

Wenn Du Hilfe gefunden hast, gerne melden .

Viele Grüße

New Participant
November 14, 2024
Greetings!

What I've discovered is that when I use a mask, I don't sync that mask with
other images and so Lightroom Classic doesn't freeze.

I hope this helps, good luck!


Encomienda tus obras al Señor, y tus propósitos se afianzarán.
*
(Proverbios 16:3)*
Participating Frequently
December 2, 2023

Installed 13.0.2 this morning, better but I have had two crashes in the last hour.  One when working with denoise the other on startup.  There are still issues out there!

New Participant
November 28, 2023

Saludos!

 

Este video me ayudó a mi,

 

https://youtu.be/RsPIYC-JiLI?si=dNBji8EzEovwG1iG

Participating Frequently
November 27, 2023

I have exactly the same problem.  Ver 13.0.1 in place.  Dies after a few actions, but not in any repeatedly sequence.  Never a crash report, even after setting registry.  Uninstalled-reinstalled, turned off graphics card. Do I need to revert to V12?  Product is basically unusable now.

 

Are we getting closer to a fix?  Do you still need logs?

New Participant
November 15, 2023

Con el mismo problema y ya estamos en noviembre 15 y parece que Adobe no ha resuelto el problema.

lschaerer
Participating Frequently
November 12, 2023

I have version 13.0.1 installed.  I've tried with and without GPU checked.  LRCC is barely usable.  It's "stops responding' with anything I try to do, whether it's importing photos, editing photos, whatever.  Literally every few seconds, it stops responding, and I  have to wait for it to start again.  Took over 30 minutes to import 400 photos.  I'm running Windows 10 with NVidia 1660 Graphics card.   No crash reports, it just stops responding, and I have to wait for it to start up again.

Participating Frequently
October 22, 2023

Hi Grohacke
I had/have the same issue. Maybe you can resolve it by deactivating all the presets and if you have also Photoshop installed check the performace settings of Photoshop and optimize them. It is strange that you have to update also the Photoshop settings to optimize Lightroom Classic but the latter uses Camera Raw without having the possibility to optimize the settings of that program because it starts in the background.
Next to that, I don't understand how the Develope module gets very slow because you have 100s of presets installed? You only use them in lightroom on picture level and you cannot use them on masking level but Lightroom Classic gets seriously slow.

You can rename the Settings folder to Settings.old and create a new one when you don't use Lightroom Classic. You find the folder here: C:\Users\<your user name>\AppData\Roaming\Adobe\CameraRaw\Settings

New Participant
October 20, 2023

Same here! Mine crashes constantly-no matter what mundane task I'm doing. I've updated drivers, uninstalled and reinstalled, and chatted with 'help' person. NOTHING! Beyond frustrated that I, and it sounds like many others, cannot get our workload completed. Plus, I'm paying for this frustration! Arghhhhh

Participating Frequently
October 20, 2023

Every version of Lightroom classic makes it slower and slower. I have a Windows computer with i9 CPU, 64 GB RAM and very fast NVMe disk but changing a picture in DEV takes up to 5 seconds, the Brush tool updates take up to 10 seconds and creates traces of my movements to the menus while waiting. Then you have to go back and redo the things you did. Working on pictures takes sometimes 30 minutes. Not because it is so complex what I do but because Lightroom Classic is soo slow. Already it happens when I start Lightroom: Windows indicate that Lightroom is hanging in the menu bar. I know why: because Adobe chose using Node.js with Javascript to speed up programming features instead of building fast en solid code with C++ that takes more time. My memory goes up to 35 GB only using Lightroom Classic which is of cause the opposit of amazing. Please improve performance because nowadays cameras have RAW pictures up to 60 MB but the hardware can manage that, but Lightroom Classic doesn't.

Participating Frequently
October 18, 2023

Have you folks made any progress on this?  Version 13.01 did NOT solve the problem.  I still have several sudden crashes per day: Lightroom just disappears from the task bar, with no crash warning.  I did have ONE Adobe crash notice, I think yesterday, which I filled out.  But generally not.  This doesn't happen with any other programs, and it didn't happen with 12.5.  I've updated my video driver twice now (Nvidia just put out a new one), but the problem has not gone away.