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darrellm66609896
darrellm66609896
Participating Frequently
August 21, 2017
Question

Panasonic Lumix G Vario Lens DNG File Issue

  • August 21, 2017
  • 3 replies
  • 650 views

I have a DJI Inspire Pro with additional lenses, never had an issue with DNG files in Lightroom / Photoshop until I started using a Panasonic Lumix G Vario 35-100mm lens.

The DNG files will import and preview the internal JPG image, but LR states an error and can't work with them. After multiple attempts to make them work, using DNG cleaners, I tried Corel PaintShop Pro, and it reads them fine. I have to export as TIFFs that increase the file size by 300% and they will then work in LR/PS...

Why is it doing this? How can I make  DNGs work in LR/PS without converting them?

I'm using the latest versions or LR/PS on PC running Windows 10.

Examples of the files are here, the DNG that doesn't work and the converted TIFF that does: Adobe Files - Google Drive

Thanks,

Darrell

    This topic has been closed for replies.

    3 replies

    darrellm66609896
    darrellm66609896Author
    Participating Frequently
    August 21, 2017

    Is there anyone from Adobe on here that can solve this issue?

    Hal P Anderson
    Hal P Anderson
    Inspiring
    August 21, 2017

    Adobe folk don't show up here so much, but they do at Photoshop Family Customer Community  . That would be a good place to post a bug report.

    And I imported your DNG file and got a message when I went into the Develop module: "It depends on an unsupported case." I've never seen or heard of that message, and I have no idea what it means. Google hasn't heard of it either.

    My best guess is that it's a bug with a camera and lens combination that Adobe has never tested. It would be a good idea to file a bug report at the above-mentioned website.While you wait for a bug fix, you probably need to shoot JPEGs rather than DNGs with that lens on your camera.

    Hal

    Hal P Anderson
    Hal P Anderson
    Inspiring
    August 21, 2017

    Here's the message:

    darrellm66609896
    darrellm66609896Author
    Participating Frequently
    August 21, 2017

    I'm using the version 2015.7 of LR CC and 2017.0.1 of PS CC on PC running Windows 10.

      Abambo
      Community Expert
      AbamboCommunity Expert
      Community Expert
      August 21, 2017
      darrellm66609896  wrote
      I'm using the latest versions or LR/PS on PC running Windows 10.

      I'm unfortunately not answering your question. I would just point out, that:

      1. The latest version changes with the time. Please use absolute version numbers.
      2. According to my Workstation, I'm running the latest version of LR, but, due to an unspecified problem, it is not the latest version.

      For those reasons, please use absolute version numbers.

      ABAMBO | Hard- and Software Engineer | Photographer
      darrellm66609896
      darrellm66609896Author
      Participating Frequently
      August 21, 2017

      Are you able to answer my question now??

      Abambo
      Community Expert
      AbamboCommunity Expert
      Community Expert
      August 21, 2017

      I'm sorry, I will not answer your question, as I'm not qualified to answer this. I just mentioned that it is best practice to name the versions instead of saying "latest version", as this can be very misleading.

      ABAMBO | Hard- and Software Engineer | Photographer
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