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Ciro23868210fdx1
Participant
April 2, 2022
Question

Panoramas not showing

  • April 2, 2022
  • 2 replies
  • 1201 views

Hey guys,

 

I´m having the problem that Lightroom can not read the Panoramas that i have imported from my Galaxy S21 Ultra. I can see the files in my catalogue, but they are just grey. On my previous phone, the Galaxy S7, i had no problem with the panoramas. 

 

Lightroom Version: 5.7.1

MacBook Pro 13 from mid 2014

 

Does anyone know a solution to the problem?

 

Cheers Ciro

This topic has been closed for replies.

2 replies

Todd Shaner
Todd Shaner
Legend
April 2, 2022

"Shouldn't that affect all photos from the S21?"

 

Are the other photos JPEG or HEIC?

 

 

C
Ciro23868210fdx1Author
Participant
April 2, 2022

They are both JPEG.

I attached both files.

johnrellis
johnrellis
Legend
April 2, 2022

The file Panorama.jpg doesn't conform to the 25-year-old JPEG industry standard:

$ exiftool -htmldump Panorama.jpg > /dev/null
Warning: JPEG format error - Panorama.jpg

 

Samsung's panorama app has had this problem for at least six years, and it appears they still haven't fixed it:

https://feedback-readonly.photoshop.com/conversations/lightroom-classic/lightroom-unable-to-import-panoramas-from-samsung-galaxy-s7-s8-s9/5f5f45b94b561a3d425bfa39

 

Apparently, at some point in the last three years, LR was changed to handle these nonconforming files -- my LR 11.2 imports it just fine.

 

The simplest workaround is to open the file in Photoshop (or some other program that can save JPEGs) and resave the file.

    Todd Shaner
    Todd Shaner
    Legend
    April 2, 2022

    The Samsung Galaxy S21 requires LrC 11.1 or higher. You will need to purchase a Lightroom Classic subscription to edit these files.

    https://www.sammobile.com/news/adobe-lightroom-offers-raw-support-galaxy-s21-ultra-z-fold-3/

     

    C
    Ciro23868210fdx1Author
    Participant
    April 2, 2022

    Shouldn't that affect all photos from the S21?

    Because I have no problems with the regular photos from the S21, just the Panoramas that I have taken in camera won't work.

    Would prefer to not get a subscription, because I paid a lot of money for the Lightroom version.

    If there is a way to just convert the Panoramas without losing quality I would prefer doing so.

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