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(Not sure if this is a "discussion" or "Bug")
[Moderator: Discussion is correct - a bug can only be filed against the current shipping version]
For sometime I have had 29 pending sync files "stuck". Any new files I sync are handled fine, but these 29 stay as pending. See attached screen grab
I would prefer to solve this before updating to ver 13.3
Is there a way to get rid of the pendiing sync files. I have no idea which ones they are. I would be quite happy to just delete the files if I knew which ones they were.
running ver 13.2 on a windows PC
Thanks
You could try #2 first -- it's safe. You can figure out which files are stuck syncing by going to Preferences > Lightroom Sync, and the stuck files will usually be listed in the Sync Activity panel.
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You'll definitely want to resolve the issue before upgrading to LR 13.3, and if sync is important to you, you might consider deferring until LR 13.4 -- the new sync engine in LR 13.3 has bugs and is causing lots of people problems.
In LR 13.2, go to Preferences > Lightroom Sync, and the stuck files will usually be listed in the Sync Activity panel. At that point, a couple of alternatives:
1. You can remove those files from All Synced Photographs, which will remove them from LR Cloud but not LR Classic.
2. In Preferences > Lightroom Sync, hold down Alt and click the Rebuild Sync Data button that magically appears.
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Thanks John. Syncing is very important to me
I will definitely hold off until 13.4, thanks for heads up.
Re suggestion #1 - I am more than happy to remove them from lR Cloud, but how to know which files they are?
Suggestion #2 sounds good as well as a back up for #1. OR should I just go do #2?
Appreciate your assistance
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You could try #2 first -- it's safe. You can figure out which files are stuck syncing by going to Preferences > Lightroom Sync, and the stuck files will usually be listed in the Sync Activity panel.
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Thanks again John
The screen grab I attached to the initial posts does show the files, but they seem to be previews with VERY long file names which would likely be difficult to trace
Sounds like I should go the #2 route
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Thanks John
Suggestion #2 seemed to solve the issue.
Now I'll wait for ver 13.4 and wait a week or two after its release
Thx again (Not the first time you've helped me!😊)
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Hello
The new ver 13.4 does not resolve this issue. I have the same 19 files stacked in Sync panel.
I have no idea which ones they are and I can't delete them.
Your suggestions did not solve the issue.
Please check again to solve it.
Thx
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Hello, I have the same problem. Five of my images are not synchronised. It was really better with the old view. You could localise the problem images. I also find that the sync is much slower with the new engine. (I have already tried point 2, also without success).