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josephivanlong
Participant
May 1, 2024
Question

People's name suggestions not auto-populating for face recognition with iPhone photos

  • May 1, 2024
  • 2 replies
  • 509 views

I use Lightroom Classic's face recognition extensively across several catalogs for tagging people. It's worked relatively well, and continues to do so, EXCEPT for photos imported from my iPhone. 

 

LR still scans for faces, but the vast majority just have a question mark, instead of suggested name. I'm dealing with several thousand images a month, so not having this function is an extra layer of cumbersome. It may be a simple fix, but I cannot seem to figure out what the variable is...

 

...and here's the thing: it seems to work on photos from OTHER people's phones. In other words, if someone else sends me an image from an iPhone 8 or iPhone 14, those images will auto fill with suggested names. The problem seems to be indigenous to my phone (iPhone 11 Pro Max), but I cannot figure out what it is. 

 

Also, it does not seem to matter whether it's HEIC or JPG. 

 

Thank you for any suggestions or advice!

 

Lightroom Classic 13.2

Mac Studio M1 Max, 32GB memory, Venture 13.4.1

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    2 replies

    V
    V1adimirG
    Participant
    August 13, 2024

    Same problem here, even for very similar faces LightRoom stopped to match faces, also, it finds face rectangles quite well.

     

    And even more, it fails even to stack very similar faces together 😞
    Looks like serious flow in LR algorythms 

    V
    V1adimirG
    Participant
    August 13, 2024

    Fantastically, looks like that upgrade to Sonoma (14.6.1) fixed the issue

      Gennady Meergus
      Gennady Meergus
      Participating Frequently
      June 12, 2024

      Same problem here. Face recognition stops after approximately half of the photos. Despite most faces being well known, roughly half of the detected faces end up with a question mark, no suggestion. 
      This happens with my iPhone 14 Pro Max photos and does not happen with all my camera photos and other's photos.
      My previous phone was iPhone 8 Plus, so it well might be that the problem started somewhere between iPhone 8 and 14. It is hard to determine what is the exact reason because it only happens with a large mass of photos.

      MacBook Pro M1, 64GB RAM, Sonoma 14.5, Lightroom 13.

      Just confirmed that the latest major upgrade to Lightroom 13.3 (which again changed catalog format) did not solve the issue.

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