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Question

People selection not working on Lightroom classic & Camera Raw (There was an unexpected error) MAC

Forum|Forum|2 years ago
August 2, 2023
4 replies
2571 views

People selection not working on Lightroom Classic 12.4 & Camera Raw 15.4.1 (There was an unexpected error). I am running on a Mac M1 Pro 16gb ram.

System info:

Lightroom Classic version: 12.4 [ 202306052221-b70c0975 ]
License: Creative Cloud
Language setting: en-PL
Operating system: Mac OS 14
Version: 14.0.0 [23A5301h]
Application architecture: arm64
Logical processor count: 10
Processor speed: NA
SqLite Version: 3.36.0
Built-in memory: 16 384,0 MB
Real memory available to Lightroom: 16 384,0 MB
Real memory used by Lightroom: 1 230,4 MB (7,5%)
Virtual memory used by Lightroom: 416 145,3 MB
Memory cache size: 45,7MB
Internal Camera Raw version: 15.4 [ 1508 ]
Maximum thread count used by Camera Raw: 5
Camera Raw SIMD optimization: SSE2
Camera Raw virtual memory: 807MB / 8191MB (9%)
Camera Raw real memory: 838MB / 16384MB (5%)
Standard Preview Size: 3456 pixels
Displays: 1) 3456x2234

Graphics Processor Info:
Metal: Apple M1 Pro
Init State: GPU for Export supported by default
User Preference: Auto

Application folder: /Applications/Adobe Lightroom Classic
Library Path: /Users/XXX/Pictures/Lightroom/XXXX Catalog v1.lrcat
Settings Folder: /Users/XXX/Library/Application Support/Adobe/Lightroom

Installed Plugins:
1) AdobeStock
2) Aperture/iPhoto Importer Plug-in
3) Flickr
4) Lightroom to Exposure
5) Nikon Tether Plugin

Config.lua flags: None

macOS

This topic has been closed for replies.

C

Chris277892418l0n

Participant

I am having the same issue but it was working just great for several months... and now it is not working at all... really sucks. I am on an iMac i7 running OS 13.6 with 64 gig of RAM Lightrroom Classic 13.0.1 ... as I said.. it was working and then it stopped.

johnrellis

Legend

Please do the LR menu command Help > System Info and copy/paste the entire contents here so we can see exactly which versions of hardware and software LR thinks you're running and important LR options that are set.

Click the Apple icon in the upper-left corner and do About This Mac. Post a full-resolution screenshot (not a phone pic) of the About window.

S

Sheri34661609d0s6

Participant

I am having the same problem with my people masking and would greatly appreciate your help!!

Lightroom info and screenshot of Mac info attached. Thank you!!

Lightroom Classic version: 13.1 [ 202312111226-41a494e8 ]
License: Creative Cloud
Language setting: en-US
Operating system: Mac OS 14
Version: 14.1.1 [23B81]
Application architecture: x64
Logical processor count: 4
Processor speed: 1.6GHz
SqLite Version: 3.36.0
Built-in memory: 16,384.0 MB
Real memory available to Lightroom: 16,384.0 MB
Real memory used by Lightroom: 624.2 MB (3.8%)
Virtual memory used by Lightroom: 49,699.1 MB
Memory cache size: 490.2MB
Internal Camera Raw version: 16.1 [ 1728 ]
Maximum thread count used by Camera Raw: 3
Camera Raw SIMD optimization: SSE2,AVX,AVX2
Camera Raw virtual memory: 1070MB / 8191MB (13%)
Camera Raw real memory: 1399MB / 16384MB (8%)
Standard Preview Size: 2880 pixels
Displays: 1) 2880x1800

Graphics Processor Info:
Metal: Intel(R) UHD Graphics 617
Init State: GPU for Image Processing supported by default with custom export support
User Preference: Auto

Application folder: /Applications/Adobe Lightroom Classic
Library Path: /Users/shericoverman/Pictures/Lightroom/Lightroom Catalog-2-v13.lrcat
Settings Folder: /Users/shericoverman/Library/Application Support/Adobe/Lightroom

Installed Plugins:
1) AdobeStock
2) Aperture/iPhoto Importer Plug-in
3) Flickr
4) Nikon Tether Plugin

Config.lua flags: None

johnrellis

Legend

@fmarjanephotography, you're on Mac OS 14, which is still in beta and not supported by LR -- all bets are off when you run beta versions of Mac OS.

R

ruiv28614669

Participating Frequently

My lightroom classic doesn't detect people, it detects subject, background, sky but people don't.

Can you help me?

JohanElzenga

Community Expert

If you go to Help - System Info, then what version does Lightroom Classic have?

-- Johan W. Elzenga

R

ruiv28614669

Participating Frequently

It would help to see the detailed information I outlined above.

Ok.

joans46224650

Participant

Same here!

johnrellis

Legend

@joans46224650, please do the LR menu command Help > System Info and copy/paste the entire contents here so we can see exactly which versions of hardware and software LR thinks you're running and important LR options that are set.

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