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stephen336464620zq9
Participant
November 16, 2023
Question

Photo Merge Error

  • November 16, 2023
  • 3 replies
  • 324 views

I just got a new Mac and got an LRC license.  I have my photos on an external drive.  I tried to merge 2 photos in LRC but it appears I have an issue associated with running this process on my Mac with the photos on the hard drive.  I got an error "photo merge error, unable to merge the photo.  Failed to import final merge result from ( my harddrive).  I have tried to give full disc access and permissions but no luck.  Can anyone help?

regards

steve

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    3 replies

    GoldingD
    GoldingD
    Legend
    November 16, 2023

    So, to clarity, by Merge you mean this:

     

     

    And hence my earlier inquiry, Pano or HDR?

    S
    stephen336464620zq9Author
    Participant
    November 17, 2023
    Sorry maybe I wasn’t clear. I click on 2 photos from the thumbnails at base of window, then photo- merge- panoramic. It processes the merg and then gives me a photo merge error. I think the issue is associated with connectivity between my Mac and external drive. many thanks


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    GoldingD
    GoldingD
    Legend
    November 17, 2023

    And what is the error? A screenshot of the error message would be helpful.

    .

    GoldingD
    GoldingD
    Legend
    November 16, 2023

    Please post your System Information as Lightroom Classic (LrC) reports it. In LrC click on Help, then System Info, then Copy. Paste that information into a reply. Please present all information from first line down to and including Plug-in Info. Info after Plug-in info can be cut out as that is just so much dead space to us non-Techs and it takes up vast amounts of scroll space making the reply less readable and less likely that others will bother with your post.

     

    an example:

    Lightroom Classic version: 13.0.1 
License: Creative Cloud
Language setting: en
Operating system: Windows 11 - Home Premium Edition
Version: 11.0.22621
Application architecture: x64
System architecture: x64
Logical processor count: 32
Processor speed: 2.9GHz
SqLite Version: 3.36.0
CPU Utilisation: 0.0%
Built-in memory: 65243.7 MB
Dedicated GPU memory used by Lightroom: 4445.1MB / 8032.0MB (55%)
Real memory available to Lightroom: 65243.7 MB
Real memory used by Lightroom: 6593.8 MB (10.1%)
Virtual memory used by Lightroom: 12094.9 MB
GDI objects count: 1141
USER objects count: 4627
Process handles count: 4231
Memory cache size: 0.0MB
Internal Camera Raw version: 16.0 [ 1677 ]
Maximum thread count used by Camera Raw: 5
Camera Raw SIMD optimization: SSE2,AVX,AVX2
Camera Raw virtual memory: 898MB / 32621MB (2%)
Camera Raw real memory: 496MB / 65243MB (0%)
System DPI setting: 144 DPI (high DPI mode)
Desktop composition enabled: Yes
Standard Preview Size: 3840 pixels
Displays: 1) 3840x2160
Input types: Multitouch: No, Integrated touch: No, Integrated pen: Yes, External touch: No, External pen: No, Keyboard: No

Graphics Processor Info: 
DirectX: NVIDIA GeForce RTX 3070 (31.0.15.4601)
Init State: GPU for Export supported by default
User Preference: Auto

Application folder: C:\Program Files\Adobe\Adobe Lightroom Classic
Library Path: F:\My Photography\Vacations and Day Trips\Photo Trips\18 Photo Trip August 2017\18 Photo Trip August 2017-v13.lrcat
Settings Folder: C:\Users\DavidsLocal\AppData\Roaming\Adobe\Lightroom

Installed Plugins: 
1) AdobeStock
    GoldingD
    GoldingD
    Legend
    November 16, 2023

    Is this a Merge Photos Pano, or a Merge Photos HDR?

     

    S
    stephen336464620zq9Author
    Participant
    November 16, 2023
    Just straight photos - merge. The process seems to work as usual but fails to read the file at the end.

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