Inspiring

Answered

Photos importing with wrong folder date?

Forum|Forum|7 years ago
June 23, 2018
4 replies
10741 views

Hi all,

I am using Lightroom Classic to import my photos from my camera, and I have enabled the option to name folders based on the date the shot was taken.

However, I noticed that over the past few months (I think after 7.1 or 7.2), some of my photos have been imported one day ahead. This typically happens for photographs that I shoot after 4pm.

So for example, I have two photos. One is shot at 12pm on 23rd June and another at 5pm, 23rd June. When I import them into Lightroom, it will create two folders-- one named 2018-06-23 with the first photo, and another named 2018-06-24 with the second photo.

I have tried clearing cache and all but it still persists. Can Adobe fix this?

My timezone is GMT+8 by the way. The EXIF on the imported photos also show the date correctly.

This topic has been closed for replies.

Correct answer trenzterra

What it would be interesting to know is, on the Import screen when you insert your card into the card reader, do you see the card listed twice, i.e. under "Devices" which would be the default selection by Lightroom, and then again under "Files"? If so, if you select the card under "Files" (you'll need to select the sub-folder that appears when you click on the card), then import from there, does the same problem occur?

If the card doesn't appear under "Files", do you have a different card reader handy that you could try (using both "Devices" first, then "Files" again)?

Wow! Selecting it under "Files" seems to work just fine. Thank you so much!

Anyway, just for reference, I tried using the external card reader on my other PC and had the same bug. Realised the other PC has a built-in card reader as well. Let me see if that triggers the bug too.

ZimFromIRK

Inspiring

This just happened to me in Lightroom Classic 11.1 Build 202112022200-7fd1f998. I connected my iPhone to the computer and instead of copying over a year's worth of pictures, I let Lightroom import them directly from the phone. Bad idea -- the dates are screwed up and the files are in the wrong folders. We're talking about 3,000 photos, from when I dump the contents of our phones at the end of the year. I made a backup copy into a regular folder so I guess I can hunt down the iPhone photos I imported and delete them before re-importing, but this is a huge pain. Very dissapointed that this problem was first reported in 2018 or maybe even earlier and not fixed.

ZimFromIRK

Inspiring

I just looked at some of the photo folders and as an example, my 2021-01-02 folder contains this:

I have Lightroom insert the date taken (from EXIF) in front of the original filenames, and also place it in a folder named YYYY\YYYY-MM-DD. It managed to rename the filenames properly but then put the renamed files into the wrong folders: the 2021-01-02 folder contains photos taken in 2020-01-15, 2020-01-17, and 2021-01-01 and 2021-01-02 (the last one correctly).

It looks like I'll have to write a script to ooch all these files into the right folders. Very annoying.

S

Smilebags-lv8LGu

Participant

Same issue here, it has only happened since the latest Lightroom update and is pushing photos after 3/4PM to the next day. I'm importing photos from a USB card reader (if that's related to the issue then someone has really messed up their job) to Windows 10. The file exif is correct so it seems like Lightroom is just incorrectly determining the file locations.

johnrellis

Legend

Try the workaround Jim provided above. In the Import Source panel, select the files by accessing the volume listed under Files, rather than under Devices:

This is not necessarily a LR bug -- it could be in the Windows library used to access picture devices. But Adobe has never cared to investigate the problem.

R

ronbyram

Known Participant

Well from reading the posts and that this issue is now 4+ years old, I too have this issue with my LRC 11.3.1 and Iphone 13 pro photos captured are placed in the wrong dated folder. Note that if I use anotehr sofftware say for example ACDSEE it properly imports. I hate like others to jump thru hoops to import, anyone know if Adobe will address this?>

@santtuhakalaphotography

Participant

I found solution to this bug.

Solution is wait!

Lightroom export timezone bug - YouTube

I

igamogam

Participant

This worked! Thanks

It's time consuming waiting for all the previews to load but it's worked both times I've imported from files on a HD.

However it doesn't seem to work when importing directly from a tethered phone or camera.

I also get a bug that set's the import date of all my files to 1st January 1970. This fix works for that too when I import the files to the HD then import to LR but doesn't work when I import directly from the device. What a palaver!

Neither of these bugs I've experienced happens when I use a card reader to import.

johnrellis

Legend

Neither of these bugs I've experienced happens when I use a card reader to import.

These are symptoms of the same underlying problem, most likely a bug somewhere in LR or the operating system with the Picture Transport Protocol (which isn't used when importing from a hard disk or a card reader). Please add details of your issue to this bug report: Lightroom: Import: Wrong folder names organizing by date when using camera USB | Photoshop Family Customer Community . Be sure to click Me Too and Follow in the upper-right corner, which will make it a little more likely Adobe might prioritize a fix, and you'll be notified when the bug's status changes. While this problem has been outstanding for at least seven years, in the last year Adobe has been fixing a number of long-standing bugs, so they might get to this one.

Jim Wilde

Community Expert

It's a long standing bug that has (obviously) never been fixed, and probably never will be. It only happens if importing directly from camera, so the workaround is to import from a card reader instead.

johnrellis

Legend

To build on Jim's reply, see this explanation in the bug report: Lightroom: Import: Wrong folder names organizing by date around midnight when using camera USB | Photoshop Family Custom…

It's been acknowledged by Adobe, with an internal bug report filed against it. But it's a seven-year-old bug, so they've obviously decided to make it a very low priority (i.e. not fix it before the next ice age). You could click Me Too and Follow in the upper-right corner of the bug report, but that would be spitting into the wind at this point.

T

trenzterraAuthor

Inspiring

If so, if you select the card under "Files" (you'll need to select the sub-folder that appears when you click on the card), then import from there, does the same problem occur?

Excellent suggestion. I forgot that there have been a number of import issues resolved this way.

I suspect that this is related to the USB-cable problem. Here's my hypothesis of the bug: When LR reads directly from a card via the "Files" section, it is going through the FAT filesystem and getting the capture date from photo's metadata, just as if it is importing from a hard drive. When it reads the card via a USB cable or the "Devices" section, I think it is using the Picture Transport Protocol (or an extension of that). In the protocol, the capture date is transmitted separately from the photo. Somewhere in that code path, either in LR or the OS libraries, lies confusion about time zones.

I tried using the built-in card reader of my other PC (a laptop), with the same issues.

That PC happens to still have Lightroom 6.5 installed. I gave it a go importing the same set of photos using Lightroom 6.5, selecting the SD card under "Devices", and I do not experience this issue at all (which is as expected, since I've been using Lightroom for 2 years and I've only experienced this issue in the last few months). Seems like the old bug has now 'expanded' to include SD cards, at least in my case.

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