Photos Not Importing on MacOS Monterey

New Here ,
Apr 13, 2022 Apr 13, 2022

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Purchased a new mac and installed Lightroom Classic 11.3.  MacOS Monterey.  I'm unable to import any photos from either an SD Card or Local Harddrive.  After clicking "Import", the progress bar shows up but it never moves and the app isn't fully frozen.  I can cancel the import, but then unable to click Import again unless I do a hard close on LRC.  Tried it multiple times and rebooted.  Please help.

 

Screen Shot 2022-04-13 at 10.08.09 PM.pngScreen Shot 2022-04-13 at 10.08.30 PM.png

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Participant ,
Apr 13, 2022 Apr 13, 2022

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Hi Jonathan,

the one thing that I see is the fact that you don't have any folder structure in Lightroom Classic.

Lightroom Classic will strore all your photos on the local computer (internal / external hard drive), therefore you need to tell him where to store the photos.

Bildschirmfoto 2022-04-14 um 07.14.09.png

 

As a first step you must create a folder structure for your photos.

I would recommend that you place all your photos on your internal hard drive under photos (there are also all your iPhoto pictures).

Later when you have more photos you could move them to an external hard drive, but I would not do that now.

 

Please have a look at this link, this shows how to create a new folder.

https://helpx.adobe.com/lightroom-classic/help/create-folders.html

 

Please also check YouTube and search for "lightroom classic folders", there you find multiple tutorials on this topic.

You should spend some time on this topic, because without a good folder it will get difficult to organise all your future photos.

 

Please let me know if this helped, Thanks

 

Ralf

I use Lightroom Classic (LrC 11.3) / Photoshop (Ps 23.2.2) / Lightroom (Lr 5.2) with Creative Cloud on a MacBook Pro (15-inch, 2017, Intel Core i7 / 16GB / 500GB SSD) with macOS Monterey Version 12.3.1

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New Here ,
Apr 15, 2022 Apr 15, 2022

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Thanks for your reply @Ralf F but the resolution you suggested didn't make a difference.  

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Guide ,
Apr 14, 2022 Apr 14, 2022

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This is probably the permissions bug that Adobe is refusing to fix for whatever reason.

In your System Prefs, go to Security, the Full Disk Access, and add Classic to the list.

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New Here ,
Apr 15, 2022 Apr 15, 2022

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Thanks @Earth Oliver  but unfortunately after making the suggested change, the issue is still occuring.  

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Adobe Community Professional ,
Apr 15, 2022 Apr 15, 2022

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I have questions-

1) What is "Untitled"? A local hard-drive? An SD camera card?  It looks like a camera SD card, but are these just folders you copied to a hard-drive?

2022-04-16 06_38_48-Window.jpg

2) What do you see in the Destination Panel when you scroll it down further? Is there a folder shown with a small + to indicate it is a new folder being created for the files?Your screen-clip only shows the 'Date' format-

   2022-04-16 06_38_31-Window.jpg

(like my new 20211020 folder in this screen-clip)

2022-04-16 06_43_50-Window.jpg

 

3) Why are you NOT importing ALL photos, and instead just selecting one?

 

 

Regards. My System: Lr-Classic 11.3, Photoshop 23.3, ACR 14.3, Lightroom 5.3, Lr-iOS 7.0.2, Bridge 12.0.1, Windows-10.

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