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Participating Frequently
March 7, 2012
Answered

Photos won't display in Parent folders or All Photographs

  • March 7, 2012
  • 34 replies
  • 38786 views

After upgrading to LR4 from LR3 when I go to the library and click on "All photographs" none of my 86000 photos show up.

The same thing happens in folders module....for example:

1. My photos are in folders titled 20120306

                                                20120201

2. Those folders are siored in a single "parent" folder called 2012

3. All the "parent" year folders are in a folder called MAIN

When I click on main it does not display any photos but it tells me how many photos are in the folder

When I click on 2012 it does not display any photos but it tells me how many photos are in the folder

When I click on 20120306 it then dislays the photos.

I am not sure why clicking on 2012 it would not show me ALL of the photos taken in 2012, that is what LR3 did......

PLEASE help as I am very puzzled by this!

Kevin

    This topic has been closed for replies.
    Correct answer Benjamin Warde

    This issue has been fixed in Lightroom 4.1, which is now available.  To download the 4.1 update, go to the Help menu in Lightroom and choose "Check for Updates".

    Thanks,

    Ben

    34 replies

    March 8, 2012

    I have the same issue with about 120k pictures. I was able to create a new catalog and reimport the LR3 catalog but I lost all my publishing service setups and galleries which is unacceptable. How can Adobe not test this, this is not an isolated incident by the looks of things.

    I did try to recreate the standard size previews and it appeared to work for a few folders but not others.

    I also received the catalog conversion error at the end of the import but it didn't seem to impact anything.

    Participant
    March 8, 2012

    Same issue here with 94'400 pictures. Issue though not with all subfolders. Assume it was based on a certain number of pictures in the (sub)folder.

    Issue resolved:

    > Created a new catalogue in LR4

    > Importing the old LR3 catalogue

    > Took estimated 40mins for 94k pictures

    > Ignored the error warning after import was finalized

    > seems as if everthing is perfectly fine, incl. all stars, tags, and other metadata not previously saved to pictures

    > I will keep both, old LR3 and upgraded LR4 catalogues as backup (you never know)

    Good look and have fun with LR4

    Participating Frequently
    March 7, 2012

    It took my 29,044 catalog of images roughly 25 minutes to process through.

    I'm running an Intel i7 2.5Ghz, 12MB RAM and the catalog is located on the internal HDD serial ATA 1TB, Windows 7 64-bit.

    Is everyone doing the minimal preview?  Doing anything beyond that not only increases the size of the catalog, but also requires more processing time during the import.

    Getting machine specs might help us find a common thread to all this.

    Participating Frequently
    March 7, 2012

    I'm running 3.3ghz i7 2700k, 16gb of ram. 8900 images on internal HDD, ~37k images on external drive.  By attempting to export first, I'm hoping to bypass the preview issue as it should use the previews that are there already, there is no option to render previews on import from catalog that I am aware of.  My export of the 8900 images just went to 85% and crashed lightroom.  I have shut down machine, rebooted, optimized the catalog and attempting export again.

    Edit: So, I had to reduce my export to ~5100 images to get it to complete.  When it finished, it presented an error window indicating it could not find/did not have previews for all the images.  Seems kind of odd to me as I can see them all.  I'm exporting another image file of ~3k images next.  Then I will try and import them.

    It's gonna be real ugly if I have to regenerate 45k previews again.

    Edit again: Ok, this is not going to work.  The Export Catalog actually copies everything from the current drive to the backup location, the catalog and the images etc.  Upon import, the files are not imported from their locations, but rather the images just backed up in the export are what is imported.

    I'm going to move all my images to one primary drive.  Try regenerating all previews and see if I can import from the LR3 catalog again and get it to complete.  What a nightmare this is.

    richardondrovic
    Inspiring
    March 8, 2012

    Everything (including displaying all photos by selecting the root folder) is now working correctly for me. Here is what I did:

    1) Told LR4 to create a new catalog

    2) Opened the new catalog in LR4

    3) File... Import from another catalog...

    4) Pointed the import to a copy of my (non-converted) LR3 catalog

    5) LR4 first converted the LR3 catalog to a temp LR4 catalog and then did the import

    6) Total time to import 108,423 images (on a NAS box) was about 1.75 hours

    7) At the end of the import process, LR4 threw an error message about an error importing the catalog. I dismissed the message and all appears to be fine. Everything works and all of my keywords etc are where they should be.

    8) YMMV, but this is definitely worth a try for you guys.

    web-weaver
    Inspiring
    March 7, 2012

    What happens if - in the Library Module - you go >Library and check <Show photos in subfolders>?

    Does that not show the photos in the parent folder? It did in Lr4 beta.

    This item is worded confusingly. It should read: "Show photos that are in subfolders also in the parent folder."

    WW

    Participating Frequently
    March 7, 2012

    Web-Weaver, checking "Show photos in subfolders" does not solve the issue. 

    Birder Frank, glad it worked for you.  I left my running all last night and only made it through 15k images. I canceled it this morning and called Adobe.  They started me doing in import from catalog again, but I canceled that as well.  I am currently exporting my current catalog in smaller chunks to see if that will resolve the issue.  First export 5800 images ran just fine.  Exporting the rest 39k went to 80% complete and then crashed LR3.  I'm now splitting up the remaining 39k into < 10k chunks, exporting those.  I'll reply again once I get exported.

    Participant
    March 7, 2012

    Exactly what I did. I ran a test with 2 small folders and A Files worked so I gave it a go. The sluggishness I have not solved though.

    Participant
    March 7, 2012

    I have the same Problem on my Side. I have 110.000 Images. In LR3 was this no Problem. Only now in LR4.

    Participant
    March 7, 2012

    I too had problem this morning with 73,000 photos. I use the 'All Photos" selection all the time especially when filtering. Reading these posts I started from scratch with a new catalog and an import from my last LR3 catalog. Yes, it took 6 hours, and YES IT IS FIXED. So, just do it. I was working on my PC doing spreadsheets, internet, e-mail etc the whole while, suffering through the mollases. But, everything is so sluggish, I think I'll still be running LR3 until the first LR4 update. Very dissapointing that the prerease testing did not elucidate fixes for these issues. But we need to betatest so that the CS6 release fares better!

    zdybkelaAuthor
    Participating Frequently
    March 7, 2012

    BirderFrank,

    WHat about all of your flags, stars, develop settings? Are you able to get this information back?

    I will post any information that I get when the engineer from Adobe calls me back. He told me possibly within 24 hours. I will let everyone know as soon as I know!!

    Kevin

    Participant
    March 7, 2012

    Everything was there....flags, presets, key words, and collections.

    Participating Frequently
    March 7, 2012

    Same problem here but I'm only at 45k images.  Adobe wanted me to import, but the import from catalog was taking way too long.  I am currently exporting my current catalog in smaller chunks.  I'm trying one at 5k and the second at 40k.  Once the export finishes, I will try and import from catalog on both of these.

    richardondrovic
    Inspiring
    March 7, 2012

    It isn't just a parent/children issue, I can multi-select any combination of folders and when the total number of images in the multi-selection exceeds roughly 1100 the "no photos in selected folder" problem occurs. If I de-select any folder to reduce the total number of images in the multi-selection, the message goes away and the images reappear in the browser.

    zdybkelaAuthor
    Participating Frequently
    March 7, 2012

    I was on the phone from 8am (5am pacific) when Adobe opened until 12:15 and wanted to update this post with what I found out.

    I have a case number and it is now escalated to an engineer as we have tried everything to resolve the issue. I did notice that when openeing a smaller catalog the issue does not seem to surface. My main catalog is over 86,000 images and NONE of the images show up in the library module when viewing All Photographs. It seems as the size of my catalog is where the engineers will be talking a look at. The 86,000 images worked perfectly fine in LR3.

    Does any one else have a large catalog? If anyone else has this problem can you post the size of your catalog.

    This is now a KNOWN bug in LR4.

    chholmes57
    Participant
    March 7, 2012

    Same problem.  I'm at just over 88,000 images.

    zdybkelaAuthor
    Participating Frequently
    March 7, 2012

    I tried optimizing and rebooting and STILL have the same problem! I have 86,075 in the numerical value under "All photographs" and no photos show up, only "Click the Import... button to begin"

    HELP!!

    Participating Frequently
    March 7, 2012

    I got a solution, but do not know if it is optimal.

    There seems to be a bug in the upgrade function.  If you let the Lightroom install do the catalog upgrade, no previews.

    I went in, created a new catalog - then did LIBRARY --> Import from catalog...   and that seems to have worked.

    Took quite a few minutes to get the 29000+ files moved over, but better than losing the catalog all together and having to rebuild it all.

    Participating Frequently
    March 8, 2012

    gryphon1911's posted process worked for me.  And FYI: I have 188,659 files and it took almost exactly 3-hours to complete.

    Participating Frequently
    March 8, 2012

    Jimmy, did you have any indication of progress for this step?  I'm trying this step and the only progress I can see is the photo count jumped to 500, then made its way to 3500 and now it just seems stalled out.  I don't want to cancel, but it does not appear to be doing anything at all.  The other thing I see is that it is not creating previews/copying previews and updating them.  It looks to me like it started and then stopped almost immediately.