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Participant
May 16, 2024
Question

Pictures distorted and pink

  • May 16, 2024
  • 3 replies
  • 464 views

Hey there, 

 

Since yesterday out of nowhere all the pictures that I am opening in my Lightroom Classic are distorted and pink and I don't know what to do about it. The pictures down in the preview look ok, but as soon as I click on them they turn into pink. If any more details are needed in order to help me out, please let me know! 

 

Thanks in advance, 

 

Simon

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3 replies

GoldingD
Legend
May 17, 2024

An issue I notice when I look at your screenshot is the lack of anything in the Histogram:

 

Have you considered resetting the LrC preferences file?

 

 

johnrellis
Legend
May 17, 2024

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I should have looked at the screenshot more carefully. The translated error message:

 

 

That means the file is missing from the location where LR thinks it should be. If you go to Library Grid view, you'll see an "!" in the upper-right corner of the thumbnail. See:

https://www.lightroomqueen.com/lightroom-photos-missing-fix/ 

dj_paige
Legend
May 16, 2024

Two possibilities:

 

  1. Bad GPU/Bad GPU Driver — what is the exact make/model of your GPU?
  2. Corrupted file, caused by hardware malfunction, could be bad camera card, bad card reader, malfunctioning hard disk
johnrellis
Legend
May 16, 2024

Building on dj_paige's reply, it's very possible you're tripping over a known graphics-driver bug in Mac OS. Please do the LR menu command Help > System Info and copy/paste the entire contents here so we can see exactly which versions of hardware and software LR thinks you're running and important LR options that are set.

SimonouAuthor
Participant
May 16, 2024

I just found out that this problem is only occurring when I am uploading ARW files. NEF files are uploading totally fine.