play button greyed out in presentation

[christiancvske]

I have LR now for 3 months and now working with the presentation module but the play button is greyed out, also via the menu "played, pauze, etc" is greyed out.

My LR version is :

Lightroom-versie: CC 2015.8 [ 1099473 ]

OS: Windows 10

Thx for any help on  this.

Christian

[cmgap]

Can you post a screen shot? Have you been able to use the Presentation feature before? Have you tried selecting a different folder? Are you seeing '!' or '?' on your images?

[christiancvske]

Hi,

As you can see bottom right the dutch word 'afspelen' which means 'play' in English is greyed out.

It is the first time that I use the Presentation feature, everything is working except that  I can't use the Play button.

[cmgap · Accepted solution]

Is your video card compatible with this version of Lightroom? This may be related to your problem.

Adobe Lightroom GPU Troubleshooting and FAQ

Suggested system requirements and graphics cards
  

• 1 GB of VRAM (Video RAM, or RAM on the video adapter). 2 GB of dedicated VRAM is suggested for large, high-resolution (such as 4K and 5K) monitors.
  
• OpenGL 3.3. If you're not sure if your card fully supports OpenGL 3.3, contact the card manufacturer.

Note: Use only one graphics card. Performance isn't enhanced with multiple cards.

• For NVIDIA cards, consider using a card from the GeForce GTX 760+ line (760, 770, 780, ...) or from the GeForce GTX 900 series

• For Intel cards, Intel HD Graphics 4400+, 5000+, 510+, P530, Iris Pro Graphics 5200, 6100+, P6300, P580 or later are required
  

Unsupported graphics cards

Mac OS:

• AMD Radeon HD 6000M series
  
• Intel HD 3000/4000
  
• NVIDIA GeForce 9400/9400M
• NVIDIA GeForce 320M
• NVIDIA GeForce GT 330M
• NVIDIA GeForce GT 120/GT 130
• NVIDIA GeForce 210
• NVIDIA GeForce GTX 260
• NVIDIA GeForce 8600M GT
• NVIDIA GeForce 8800 GT/GS 
• NVIDIA GeForce 9600M GT
• NVIDIA GeForce 9800 GT
• NVIDIA Quadro FX 4800
• NVIDIA GeForce NVS 3100M