Known Participant

Question

Plug-ins not responding in Lightroom 6

Forum|Forum|3 years ago
August 10, 2022
3 replies
926 views

Although I haven't changed anything I am unable to open plug-ins such as Luminar Neo in Lightroom 6. When I right click and click on "edit in" Lightroom freezes and I have to close the program via the Task Manager. Please can anyone help?

Windows

This topic has been closed for replies.

Flawless_Wizard15B9

Known Participant

I did a quick search and Luminar Neo doen't appear to support Lightroom 6. Add in, Adobe no longer sulpports Lightroom 6 or older versions of Photoshop.

Best recommendation - it's probably time to either sign up for the Creative Cloud Photograph Plan or dump Lightroom 6 all together and just use Luminar Neo.

tony427Author

Known Participant

Thanks all for your advice and help. I think I am coming round to the same conclusion regarding dumping lightroom in favour of Luminar Neo. However, it's a shame as I believe that I get better results sometime with my initial RAW adjustments in Lightroom. As for as Neo not being supported, I am unable to open other earlier plug-ins in Lightroom that used to work. Tony

Sean McCormack

Community Expert

It could be a Preferences issue. IIRC you have to manually delete them in LR6. You could try a new catalog in a different user account first and see if this works.

Sean McCormack. Author of 'Essential Development 3'. Magazine Writer. Former Official Fuji X-Photographer.

tony427Author

Known Participant

Thanks Sean

I will look at that. As far as the catalog is concerned, I tend not to use it as such, I just drag and drop files from a storage device opened on an adjacent screen.

Tony

DdeGannes

Community Expert

Please explain further, when you drag and drop image files to LrC I believe LrC imports the images to the Catalog and the originals remain where they are.

When you use the "Edit in feature" LrC must have access to the original files. So does your computer have access to the "device" where the image files reside?

If not then the "edit in function" will fail.

Regards, Denis: iMac 27” mid-2015, macOS 11.7.10 Big Sur; 2TB SSD, 24 GB Ram, GPU 2 GB; LrC 12.5,; Lr 6.5, PS 24.7,; ACR 15.5,; (also Laptop Win 11, ver 24H2, LrC 15.0.1, PS 27.0; ) Camera Oly OM-D E-M1.

GoldingD

Legend

Please post your System Information as Lightroom Classic (LrC) reports it. In LrC click on Help, then System Info, then Copy. Paste that information into a reply. Please present all information from first line down to and including Plug-in Info. Info after Plug-in info can be cut as that is just so much dead space to us non-Techs.

tony427Author

Known Participant

Thanks GoldingD, hope this is the info required. I left all the info as I
wasn't sure quite where to cut it!

Lightroom version: 6.14 [ 1149743 ]
License: Perpetual
Language setting: en
Operating system: Windows 10 - Home Premium Edition
Version: 10.0.19044
Application architecture: x64
System architecture: x64
Logical processor count: 8
Processor speed: 3.3 GHz
Built-in memory: 16237.4 MB
Real memory available to Lightroom: 16237.4 MB
Real memory used by Lightroom: 391.6 MB (2.4%)
Virtual memory used by Lightroom: 1359.7 MB
GDI objects count: 748
USER objects count: 2023
Process handles count: 1425
Memory cache size: 0.0MB / 3828.8MB (0.0%)
Maximum thread count used by Camera Raw: 5
Camera Raw SIMD optimization: SSE2,AVX,AVX2
Camera Raw virtual memory: 583MB / 8118MB (7%)
System DPI setting: 96 DPI
Desktop composition enabled: Yes
Displays: 1) 1920x1080, 2) 1280x1024, 3) 1280x1024
Input types: Multitouch: No, Integrated touch: No, Integrated pen: No,
External touch: No, External pen: No, Keyboard: No

Graphics Processor Info:
GeForce GTX 660/PCIe/SSE2

Check OpenGL support: Passed
Vendor: NVIDIA Corporation
Version: 3.3.0 NVIDIA 456.71
Renderer: GeForce GTX 660/PCIe/SSE2
LanguageVersion: 3.30 NVIDIA via Cg compiler

Application folder: C:\Program Files\Adobe\Adobe Lightroom
Library Path: C:\Users\Tony\Pictures\Lightroom\Lightroom Catalog.lrcat
Settings Folder: C:\Users\Tony\AppData\Roaming\Adobe\Lightroom

Installed Plugins:
1) Aurora HDR
2) HDR Efex Pro 2
3) Luminar 4
4) Luminar AI
5) Luminar Neo
6) Nikon Tether Plugin
7) TPG Elemental

Config.lua flags: None

Adapter #1: Vendor : 10de
Device : 11c0
Subsystem : 28721462
Revision : a1
Video Memory : 1998
Adapter #2: Vendor : 1414
Device : 8c
Subsystem : 0
Revision : 0
Video Memory : 0
AudioDeviceIOBlockSize: 1024
AudioDeviceName: Speakers (Realtek High Definition Audio)
AudioDeviceNumberOfChannels: 2
AudioDeviceSampleRate: 48000
Build: LR5x8
Direct2DEnabled: false
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GL_MAX_TEXTURE_SIZE: 16384
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GL_MAX_VIEWPORT_DIMS: 16384,16384
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GL_RENDERER: GeForce GTX 660/PCIe/SSE2
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Regards

*Tony Alderton *
*SPECTRUM IMAGES @ *http://tonyalderton.zenfolio.com/

DdeGannes

Community Expert

It's possible that you neeed to update your NVIDA GPU driver, visit their wed site and search fou an update. Use the "Studio" not "Gaming" driver.

See if that helps.

https://drivers.softpedia.com/get/GRAPHICS-BOARD/NVIDIA/NVIDIA-GeForce-GTX-660-Graphics-Driver-13343-for-Windows-10-64-bit.shtml#:~:text=1.%20Go%20to%20Device%20Manager%20%28right%20click%20on,wish%20to%20update%20and%20choose%20Update%20Driver%20Software

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