Plugin probrem

Forum|Forum|6 years ago
October 15, 2019
1 reply
1360 views

Hi,

I am using Pixieset plugin and from one day to another a popup window just come up with this error message:

Connection failed

Please check your internet connection and try again (#1000)

Of course I have internet connection and really don't know how to solve this problem.

I've already removed the plugin, deleted the trash and added again the plugin but since then I am not able to login to Pixieset because of the error message.

I have Lightroom 6.0 and everything else is working correctly but Pixieset plugin.

My browser is Safari and using a Macbook (Yosemite o.s.)

Can you please help me somehow?

Thank you!

This topic has been closed for replies.

john beardsworth

Community Expert

You probably need to ask the developer (Pixieset?) for help on this.

A

anitar39732663Author

Participating Frequently

That was the first thing Ive done, contacted their costumer service but they couldn’t see any problem.. The only advice was to remove and add again the plugin but it didn’t help.

john beardsworth

Community Expert

Yes, it is in Plugin Manager and sets up a Publish Service. As you could see the screenshots I attached above Pixieset is installed and running but I can't login because the error message :(.

Sorry, I didn't recognise that you had included screenshots. In Plugin Manager, are you absolutely sure you have entered the correct logon details? Try re-entering them, and also look out for any spaces at the start or end of any url, username or password.

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