Presets a total mess in Lightroom 7.3

[DSeim]

Adobe work with us here. You just pushed an update that makes a total mess of everyone presets, even though you were notified of problems during the beta. We all like new features but come on. Is this programming school?

First, presets are changed to XML without asking. Ok, I see where they're going with the more compatible format and it has potential. But it's like Adobe did not even bother to see if it worked. Sure favorites are cool, but along with them, we are stuck with even more clutter of default preset folders and no way to remove them even though your customers have been asking for years.

Worse, Presets are randomly out of order inside their folders. It does not even make sense the random they are arranged. It's chaos for the LR organization many of us have developed over the years.

Next, the "Show Lightroom Presets" button in preferences still goes to the old presets folder and the original presets are there but no longer show up in because Lightroom is looking for the converted XML presets that are now in the Camera Raw folder. You didn't even bother to update the button? From what I can tell new presets installed in that official location will not only not show up, there is no way to convert them after the initial update.

I have thousands of photographers using preset packs I design. At this time I'm going to downgrade my working projects and recommend that people do not update until we have a solution for these blatant issues. I'll start tinkering for a temporary solution and everyone, please share if you have any until Adobe fixes this. Thanks.

[Brighton Lance]

I love upgrades and new features but the is the first time I'm downgrading any software, ever. What a mess. Please fix on next release Adobe.

[3008reni]

Same here, first time i was forced do downgrad to be able to work again with a software

[mickspawn]

why the hell have they still not fixed this a week later... come on

[rolandmorgan.2018]

Same problem here. Makes you wonder.

[kentmcpherson]

2 other questions: 

1. What if I have other presets in my Develop Presets folder that were not converted?  i.e. they don't show up in LR CC 7.3 and there is no ~ in front of the file name.

2. If you have different preset packages, they're all lumped into the Develop Presets folder.  Is there any way to identify the creator of the presets to know what goes with what?  There are probably presets I don't want/use anymore. 

Thanks and what a mess. 

[kentmcpherson]

I decided to roll back to 7.2 till they fixed this mess. 

[tjeerd paulj59535807]

Adobe is a mess. That's what we pay for.

This new update. You can't even delete the default presets.

You can't even rename you own folders so they appear above.

12 useless folders on top to stare at all day when you're using a 'professional' for your profession.

It's an absolute joke. We should all ask for refunds for delivering us this crap again and again.

We are not your betatesters Adobe. You give us a working product. We give you money.

[Akash Sharma]

Hi All,

We are happy to announce the release of Lightroom 7.3.1 that should fix the presets sorting issue.

To update Lightroom Classic CC to 7.3.1, click "Update" in the Creative Cloud desktop application next to Lightroom Classic CC. See Update Creative Cloud apps

We appreciate your patience and cooperation.

Regards,

Akash

[BruceDenis]

After experiencing an "upgrade" I'm hesitant to find out what you might call a "fix".

[j_kundi]

Is there a link where we can read the issues that have been addressed in this update?

[Akash Sharma]

Hi j_kundi,

Sure, here it is: New features summary for the October 2017 and later releases of Lightroom Classic CC

Regards,

Akash

[BruceDenis]

The bulletin says the preset sorting is fixed. What do you mean by fixed? What should I expect from it this time? What will sort? What is the key? What options are available to me to manipulate the sorting?

[Akash Sharma]

Hi BruceDenis,

When you will install the update, your presets will be converted to .xmp and the presets sorting should be better than before.

Let us know how it goes.

Regards,

Akash

[BruceDenis]

Not a helpful reply. Please be specific. I know being specific seems to be against Adobe policy, but please do a favor to the users that were cheated out of time and work for the bug laden 7.3 update and supply some specifics and show some examples. Adobe burned me pretty bad on this last update. No trust here, no trust.

[mickspawn]

Bruce they have burned us for the best part of the last 3 years.  Nothing new here

[mickspawn]

Akash i have not attempted to upgrade to 7.3

the whole time i have remained on 7.2

will straight upgrading from 7.2 to 7.3.1 skip the preset problem?  Or is this fix only for upgrading from 7.3 to 7.3.1 ?

[Akash Sharma]

Hi mickspawn,

Please update to the latest version 7.3.1 of Lightroom and your presets will be sorted correctly, so the update from 7.2 to 7.3.1 should work fine.

There was another issue related to the preset conversion which has been worked upon. We have created a documentation to explain what has changed and fixed: Lightroom Classic CC 7.3 not converting all the develop presets (.lrtemplate) to XMP

Let us know the outcome.

Regards,

Akash

[mickspawn]

Akash still too scared to upgrade, but thank you for clarifying.  It is sad that I can't trust the product i will confirm after a few days there are no new problems to be found and then i shall upgrade from 7.2

[joep29518405]

I upgraded and the presets now sort properly. However, the main preset categories are still not sorted A-Z. Instead they run A-Z under the native LR presets that I will never use and cannot delete or move. This is horrific use of my UI and a total PITA to navigate.

Cheers,

Joe

[Earth Oliver]

and holy crap, they didn't fix the Show Lightroom Presets Folder with this patch...

[Bob Somrak]

https://forums.adobe.com/people/Earth+Oliver  wrote

and holy crap, they didn't fix the Show Lightroom Presets Folder with this patch...

RighClick a Develop Preset name

[Earth Oliver]

yeah, figured that out, but the button is still broken.

[Bob Somrak]

https://forums.adobe.com/people/Earth+Oliver  wrote

yeah, figured that out, but the button is still broken.

Button works for me to show all the .lrtemplate presets

[Earth Oliver]

.lrtemplate are no longer used by LR or ACR, so what's the point of the button directing you to that folder?

[Bob Somrak]

All the OTHER presets such as filters, brush etc still use .lrtemplate.  Develop presets are shared by Lr and ACR so that is probably why they were moved.