Presets are missing

Forum|Forum|1 year ago
December 6, 2024
2 replies
1176 views

WHAT'S GOING ON?

I just opened LRc, and it turns out I've lost everything. All the presets I've been working on for years are gone. I can't even add photos to the program.

Adobe, what's wrong with you lately? You've been making so many mistakes recently! How am I supposed to recover years of my work now?

macOS

This topic has been closed for replies.

GoldingD

Legend

Is this a new catalog, or perhaps an upgraded catalog?

T

TomBoroAuthor

Participant

it's a old folder , LRC see the photos when i want to import them , and after i click import i got this message:

dj_paige

Legend

Some of us cannot (or will) open file attachments. However, since it has been previously requested you not attach files, but to use the "Insert Photos" icon, please know that you should be wise to use the "Insert Photos" icon to include screen captures in your reply; you will get faster replies and possibly more replies.

JohanElzenga

Community Expert

Don't panic. Lightroom Classic works fine for almost all people, so there must be an issue on your computer. First things first. What type of Mac do you use, what version of MacOS and what version of Lightroom Classic? Is it possible that you installed Lightroom and opened that, instead of Lightroom Classic? Please post some screenshots that illustrate the problem. Do not attach these to your message, but embed them please using this button:

You say "I can't even add photos to the program". What does (not) happen if you try? Do you see any existing photos? If not, then most likely Lightroom Classic created a new catalog instead of using the old one. A catalog without images does not show presets either, so that may explain that part too.

-- Johan W. Elzenga

T

TomBoroAuthor

Participant

used macbook pro m1, latest OS software.
A week ago everything was there, LRc worked correctly.
Now I launched LRc (yes the actual program) and suddenly all my presets disappeared, and the program does not want to import directories that I have not touched for years.

JohanElzenga

Community Expert

I asked you to embed your screenshots, not to attach them! I also asked you: Do you see any existing photos?

Your screenshot does not show anything. No presets, no history, no collections. That suggests this may be a new catalog, like I already mentioned (although that does not explain why you can't import old photos). If this is not a new catalog, then it is logical that you cannot import old photos. They are already in the catalog. You could start by resetting the preferences to see if that helps: https://www.lightroomqueen.com/how-do-i-reset-lightrooms-preferences/

-- Johan W. Elzenga

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