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I'm using LrC 12.3 on Win. when I click on the preset, nothing happens, they don't appear. Any tips?
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These symptoms are often caused by corrupted preferences. Try resetting LR's preferences:
https://www.lightroomqueen.com/articles-page/how-do-i-reset-lightrooms-preferences/
LR sometimes soils its preferences file, and resetting it can fix all sorts of wonky behavior. That article explains how to restore the old preferences if resetting doesn't help.