Participating Frequently

P: Print module: image positioning / printing issue with 11.3

Forum|Forum|3 years ago
April 13, 2022
19 replies
3436 views

Upgraded to 11.3 this morning. 11.2 and previous worked without problems.

I notice the following:

Using the hand tool to reposition the image within the print frame: Up and down are reversed.

For example I am printing a photo of a model on white background. If I reposition the photo so that the model is in the center of the frame I have to click and drag the image in the opposite direction to which I want the image to move.

So with the model in the center of the frame and with ample padding around the image the print comes out with her toes cut off????

If I then reposition the image on screen so that the models toes are cut off the print comes out with the model centered nicely with ample padding around the image!!!!

Richard

macOS

Show previous replies

A

Andre224912508qzz

Participant

Hello all! The Bug still happens, but i found a work around. Adjust the crop as you need, then hit the upper right button "Save Print" when you export those, the crop will be perfect. Works for me!

jdavidbuerk

Participating Frequently

Hello, I am reviving this thread to share that this bug is (still?) present in Lightroom Classic version 12.5, as demonstrated below:

https://youtu.be/Ih_FmPRRxGQ

(Adobe says I don't have permission to uplaod video; hmmm.)

On some images the crop direction is reversed, and others it is correct.

Rikk Flohr_Photography

Community Manager

Greetings,

Updates to the Adobe Photography Products were released on June 13. The update contains a fix for this issue. Please download and the latest version of your application via the Adobe Creative Cloud Application or your respective device app store.

If you do not see the update (Mac and Win) you can refresh your Creative Cloud App with the keyboard shortcut [Ctrl/Cmd]+[Alt/Opt]+[ R ].

Note: App store availability can take several days for the update to appear and be available.

Thank you for your patience.

Rikk Flohr: Adobe Photography Org

R

Ryszard2402448415pxAuthor

Participating Frequently

the simplest solution is to revert to version 11.2 until they fix the problem

C

Celestial_Ripple0D4A

Participant

Does anyone know how to correct this crop issue when I save in Print Module? What is saved is not the same as what I cropped and created on the screen. See photos below.

WHAT I SEEN ON MY DESKTOP IN PRINT MODULE LRCC:

WHAT IS SAVE IN JPG:

marks18350914

Participant

This bug appears to only affect photos that have been rotated CCW to portrait, not photos that have been rotated CW to portrait. Unfortunately, the former is the usual way of holding the camera in portrait orientation.

Rikk Flohr_Photography

Community Manager

Adding bug number -

Set Status to acknowledged.

Rikk Flohr: Adobe Photography Org

Bob Somrak

Legend

I can duplicate this behavior on 11.3 and MacOS 12.3.1

M4 Pro Mac Mini. 48GB

Rikk Flohr_Photography

Community Manager

Bob, I cannot duplicate - can you share your settings?

Rikk Flohr: Adobe Photography Org

R

Ryszard2402448415pxAuthor

Participating Frequently

@Rikk Flohr: Photography

I tried HEIC, Tiff, Jpg and they all did the same. I decided to try another catalog and the hand/photo worked correctly in the other catalog UNTIL I toggled a combination of Zoom to Fill and Rotate to Fit and then it was working backwards.

I think I have a repeatable recipie to create the bug

1. Leave all the setting I sent you but turn OFF Zoom to Fill and Rotate to Fit

2 Select a photo

3 Turn ON Zoom to Fill. With these settings the mouse tracks properly

4Turn On Rotate to Fit. The mouse track backwards.

As an additional test, you can toggle both off and then both on in the above order and it will repeat.

Hi here is a screen shot of of my print settings: