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Question

[Print Module] Lightroom won't apply the selected ICC profile when printing!

Forum|Forum|4 years ago
August 27, 2021
4 replies
8137 views

Setup:
MacBook Pro 16" running macOS 11.5.2
Canon imagePROGRAF PRO-1000 with driver 22.20.0.0
Lightroom Classic 10.4

Calibrated display with X-Rite i1Display PRO

Issue:
I am unable to print in Lightroom anymore since the latest 10.4 update. The problem is that Lightroom will completely ignore the ICC profile set in the Print panel, and the print will come out without any sort of color management.

Let me walk you through my finding step by step.

I am trying to print this photo:

First, I tried to use the same workflow I have always used. I choose to manage the ICC profile in Lightroomm, therefore I select the correct Ilford Smooth Pearl profile as shown below. As you can see, the printer driver seems to be correctly set to "ColorSync" under the color matching menu.

I make sure the paper media is set correctly, then I click on Print. This is what comes out of the printer. The colors are completely shifted towards a yellow dominant, they are not even close to the original picture.

I then tried to go the other way, I input the ICC profile in the printer driver instead of Lightroom, as shown below. Notice how Lightroom is correctly set to "Managed by Printer".

I leave all the other printer settings the same as before, and I click on Print. The result is shown below. The colors are now perfect, the skin tones match my original photo (you will not see how accurate they are since I took a photo of the print with my iPhone, but you get a good idea).

Next, I wanted to run one more experiment. I set the Lightroom color management to "Managed by Printer", and in the printer driver I selected "Canon Color Matching" in the Color Matching menu, then in the Quality & Media menu I set the rendering intent to "No Color Correction".

I left all the other printer settings the same, then I clicked Print. Below you can see the result: it looks 100% identical to the first picture I printed!

Based on these experiments, I think what is happening is clear. When color management is controlled by Lightroom, the printer driver won't manage color and it will rely on Lightroom to pass the correct ICC profile. It seems like Lightroom won't do that, because the print with color managed by Lightroom and the print with absolutely no color management look identical.

I have tried to restart Lightroom, restart my laptop, restart the printer... Nothing changes. I cannot print a single good photo if I let Lightroom do the color management.

For a professional photo application, this is absolutely unacceptable.

Please don't tell me to re-install the printer driver, this is not a Canon issue, the print comes out perfectly when the ICC profile is set directly into the printer settings.

macOS

codycobb

Participant

I'm encountering something similar with my Canon Pro-4100 using Lightroom Classic 12.4 on a brand new M2 Ultra Mac Studio running Mac OS 13.4.

It appears that Lightroom seems to automatically switch from ColorSync to Canon Color Matching despite those options being greyed out. Oddly enough, this seems to be triggered when I change other settings such as paper type or unidirectional printing.

Before I started catching on to this behavior, I was baffled when prints that looked great suddenly looked awful. This behavior doesn't seem to happen in Canon's Professional Print & Layout software. This also wasn't a problem on the 2019 MacBook Pro that I just upgraded from.

I've tried resetting the print system and reinstalling drivers but the problem keeps happening after a few prints.

TheDigitalDog

Inspiring

We've been over this before: this is an Apple bug in Ventura. Canon's software, unlike Adobe, doesn't use the Apple SPI which causes this bug. Contact Apple and point them to this thread. It is their bug to fix.

Author “Color Management for Photographers" & "Photoshop CC Color Management/pluralsight"

timadams

Participant

Did you find a solution for this? I am having the same issue on my pro-200. My colour matches very close to the monitor when I let the it get managed by the printer, compared with the ICC profile which comes out completely wrong.

C

chi_spots

Participant

Ditto. Having the same problem. The icc profile doesn't render at all in LR. If I open that same TIFF in Photoshop and use the same icc, I get the colors I was expecting.

valentinozegnaAuthor

Known Participant

No issues for my 3880 on Mac.

Then maybe do the Epson Enema and install the print drivers (from Epson) again:

1. Delete all instances of Epson printers from System Preferences (System Settings in Ventura)>Print & Fax. 

2. Then go to /Library/Printers and toss the whole Epson folder. 

3. Toss LFP Remote Panel (IF you are using this utility for your printer). 

4. Then reinstall drivers from Epson and never Apple.

NOTE: IF you have more than one Epson printer, you need to install the driver in the order of their release! Older then newer or you run into issues (eg, install 4800 before you’d install 3880).

The problem here is that this issue is incosistent and it cannot be always reproduced.

I am the original author of this post, all I can say is that I stopped letting LR manage my printing ICC profile. Instead, I select "Managed By Printer" and then I manually select the proper ICC profile in the printer driver. That is the only way I can get 100% successful results.

I think I had to reinstall and reinstall my Canon Pro-1000 drivers more than 20 times, before I got tired and stopped letting LR manage the printing ICC profile altogether. No one at Adobe wants to dig into this issue, so this workaround is the only option.

josephlavine

Community Expert

I tested on a Canon Pro-1000, and everything seems to be operating okay. Along with Rikk's suggestions, I suggest making sure your printer's firmware is up to date.

warmly/j

valentinozegnaAuthor

Known Participant

The printer firmware is up to date, I have already checked.

Rikk Flohr_Photography

I've tested with the Canon Pro 100 and the Canon 9000 and am not seeing the issue. I don't see that you've reset preferences. That is a good next stop.

This procedure works for both Lightroom Classic and Lightroom Desktop.

If you are using Lightroom Desktop it can change the location of your local storage. Please review this setting after resetting preferences.

Reset Procedure:

1. Close Lightroom.

2. Hold down [Alt/Opt]+[Shift] while restarting Lightroom.

3. Overwrite the Preferences when prompted by the dialog.

4. Close Lightroom.

5. Restart Lightroom.

Rikk Flohr: Adobe Photography Org

valentinozegnaAuthor

Known Participant

Resetting the preferences didn't make any difference, I still experience the same issue.

TheDigitalDog

Inspiring

What you should try is creating from scratch, a new Print Template with everything, and I mean everything needed to configure for a print, in LR and in the Print Dialog all over again and try once more.

At least with Epsons, the preset drop down should always be set to Default Settings, not a preset. I see this in your screen capture but don't know if this is an issue with Canon as it is with Epson. All this 'stuff' should be stored and saved in the Print Template so again, start from scratch and let us know if that helps.

Author “Color Management for Photographers" & "Photoshop CC Color Management/pluralsight"

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