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heathero88914884
heathero88914884
Participating Frequently
February 25, 2018
Answered

? print to file greyed out

  • February 25, 2018
  • 2 replies
  • 3295 views

hello all. upgraded to lr 7.2 yesterday. all worked well. able to print jpeg file to flash drive. this morning the save button is greyed out. have reviewed settings multiple times. restored preferences.... anyone have thoughts on what to do next? thanks in advance.

    This topic has been closed for replies.
    Correct answer JohanElzenga

    morning! thanks for the suggestions. flash drive works on lightroom 5 still installed (thank goodness). i was able to write to this flash drive when i tested the lightroom 6 before i subscribed. I'm thinking i have 2 options. one: cancel subscription adobe/lightroom classic. wait 24hrs and re subscribe. two: use as is. it is an inconvenient work around but it does work....and then there is always the chance that if i cancel and resubscribe same thing will happen. your thoughts are appreciated.


    I doubt very much that this could have anything to do with your subscription, so I think unsubscribe/resubscribe won't do you any good.

    2 replies

    heathero88914884
    heathero88914884Author
    Participating Frequently
    February 26, 2018

    johanEL54 THAT IS IT EXACTLY!!!!! once the file name is filled in at the top of the dialog box the save button is activated. (thus by clicking on random file in dialog box this would fill in that field and allow the save button to become activated)!!!!! thank you johanELS4.

    JohanElzenga
    Community Expert
    JohanElzengaCommunity Expert
    Community Expert
    February 25, 2018

    Would it be possible that the original image is missing? For example because you store the images on an external hard drive and that hard drive is not connected right now? Lightroom can't print (to file or to paper) while the original is missing.

    -- Johan W. Elzenga
    heathero88914884
    heathero88914884Author
    Participating Frequently
    February 25, 2018

    thanks for the info. hard drive and photo are avail. not being a techy person this is going to sound crazy but here goes....i have a folder on my desktop which contains a file titled h resume (my work resume). when i hover on this particular desktop folder the print button lights up, and i am then able to print to the flash drive. i have been able to replicate this action 4 times. I'm not really sure what/why i found this solution. could the print command somehow have sync. to this particular file in this desktop folder?

    Just Shoot Me
    Just Shoot Me
    Legend
    February 25, 2018

    Close LR, Restart your system and test.

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