Skip to main content
N
NohoPhoto
Participant
March 6, 2025
Question

Printing to canon pro 300 from LRC - problem

  • March 6, 2025
  • 1 reply
  • 249 views

Hi,


I'm new to the forum but not to Lightroom or to Canon printers.  Still, I have a problem.  My old Canon Pro 100 gave up the ghost, and I've replaced it with a Pro300.  I am working from an iMac running Sequoia 15.x.  

The printer is on the network, and I've installed the correct cups driver and ICC Profiles.  When I send an image to the printer from LR, I get an Error 88 message indicating a paper size and type mismatch.  Shouldn't LR be transmitting information to the printer to override what appears on the printer screen?  What's my next step?  Thanks in advance for your help.  

richard

1 reply

A
Community Manager
AlekeCommunity Manager
Community Manager
March 6, 2025

Hi @NohoPhoto! 👋 Welcome to the community! 

What version of Lightroom Classic are you using? It would also be super helpful if you could share a screenshot of your print settings in LrC and let us know what paper size you're trying to print. Thanks a bunch!

Best, Alek

*(If you mention me with an @, like @Aleke, I’ll get a notification and can respond faster.)*
N
NohoPhotoAuthor
Participant
March 6, 2025

Hi Aleke,

 

I found a reference to error 88 in Canon support that recommended turning off margin regulation in the print dialogue.  I did that and my image printed but in a reduced size, likely closer to 8x10 or smaller which may be the size registered in the printer.  I will contact Canon to see what they have to say.  It shouldn't be this complex given the wide distribution of both the software and hardware.  

R

    Terms & ConditionsAccessibility statement
    Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices