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Participant
December 1, 2024
Answered

Problème Lightroom Classic 14.0.1 ne s'ouvre pas

  • December 1, 2024
  • 1 reply
  • 432 views

ordinateur Jouleperformance

Carte mère Msi B550M PRO-VDH (MS-7C95)

Processeur AMD Ryzen 7 5800X 8-Core Processor, 3801 MHz, 8 cœur(s), 16 processeur(s) logique(s)

carte graphique AMD Radeon RX 7900 XTX Version du pilote 32.0.11027.1003

16 Go de Ram

Windows 11 à jour

Eset internet security à jour

Depuis la mise à jour 14.0.1 Lightroom Classic ne s'ouvre plus. J'ai essayé de redémarrer l'ordinateur, désinstaller LR classic en redémarrant entre chaque phase et aucun succès ! Lightroom cloud marche, mais pas la version Classic que j'utilise principalement. Apparemment, je ne suis pas la seule à avoir des problèmes avec cette version... 

 

[moved from bugs to discussions according to the community rules - Mod.]

This topic has been closed for replies.
Correct answer AxelMatt

Try to deactivate all virus and internet protection programs and try if LR is starting.

 

Please check if there's a .lock file next to the LR catalog in the appropriate folder.

If there's such a .lock file it must be deleted manually. More informations about this, you'll find here:

The Lightroom catalog cannot be opened because another application already has it opened - lrcat.loc...

 

The next is to try the following steps:

  • Close Lightroom
  • Backup the folder : C:\Users\xxxx\AppData\Roaming\Adobe\Lightroom to a save location and then rename it to LightroomOld
  • Restart Lightroom

 

Another try is to hold the Ctrl-Key while starting LrC. This opens a catalog selection dialog.

Select the appropriate catalog and let check it – note the checkmark to check its integrity. If that does not help, try to create a new one and see if this catalog then works. You could then try to import your current catalog into the new one.

 

Try is to switch off the GPU support from the Lightroom preferences and check if that helps to fix the issue.

Go to Lightroom > Preferences > Performance tab > Uncheck "Use Graphics Processor" > Restart Lightroom.

https://helpx.adobe.com/lightroom-classic/kb/troubleshoot-gpu.html

If Lightroom doesn't start correctly the please see "Solution 2" in the document behind the link below.

Troubleshoot GPU issues | Lightroom Classic (adobe.com)

 

Did you do a clean reinstallation? If no the try the reinstallation again and delete the preferences during the deinstallation, when you're asking. If this doesn't help try the following steps:

 

If you're unable to install the cc desktop app at this stage, use an administrator account (solution 4 here: https://helpx.adobe.com/creative-cloud/kb/creative-cloud-missing-damaged.html)

 

Do you get an error message?

If LR doesn't start check if there'S an LR task in the Windows Taskmanger aber starting LR.

 

 

1 reply

AxelMatt
Community Expert
AxelMattCommunity ExpertCorrect answer
Community Expert
December 1, 2024

Try to deactivate all virus and internet protection programs and try if LR is starting.

 

Please check if there's a .lock file next to the LR catalog in the appropriate folder.

If there's such a .lock file it must be deleted manually. More informations about this, you'll find here:

The Lightroom catalog cannot be opened because another application already has it opened - lrcat.loc...

 

The next is to try the following steps:

  • Close Lightroom
  • Backup the folder : C:\Users\xxxx\AppData\Roaming\Adobe\Lightroom to a save location and then rename it to LightroomOld
  • Restart Lightroom

 

Another try is to hold the Ctrl-Key while starting LrC. This opens a catalog selection dialog.

Select the appropriate catalog and let check it – note the checkmark to check its integrity. If that does not help, try to create a new one and see if this catalog then works. You could then try to import your current catalog into the new one.

 

Try is to switch off the GPU support from the Lightroom preferences and check if that helps to fix the issue.

Go to Lightroom > Preferences > Performance tab > Uncheck "Use Graphics Processor" > Restart Lightroom.

https://helpx.adobe.com/lightroom-classic/kb/troubleshoot-gpu.html

If Lightroom doesn't start correctly the please see "Solution 2" in the document behind the link below.

Troubleshoot GPU issues | Lightroom Classic (adobe.com)

 

Did you do a clean reinstallation? If no the try the reinstallation again and delete the preferences during the deinstallation, when you're asking. If this doesn't help try the following steps:

 

If you're unable to install the cc desktop app at this stage, use an administrator account (solution 4 here: https://helpx.adobe.com/creative-cloud/kb/creative-cloud-missing-damaged.html)

 

Do you get an error message?

If LR doesn't start check if there'S an LR task in the Windows Taskmanger aber starting LR.

 

 

My System: Intel i7-8700K - 64GB RAM - NVidia Geforce RTX 3060 - Windows 11 Pro 25H2 -- LR-Classic 15 - Photoshop 27 - Nik Collection 8 - PureRAW 6 - Topaz Photo AI
Participant
December 2, 2024

Thank you, the catalog was corrupt. After doing this advice, it works ! 

The next is to try the following steps:

  • Close Lightroom
  • Backup the folder : C:\Users\xxxx\AppData\Roaming\Adobe\Lightroom to a save location and then rename it to LightroomOld
  • Restart Lightroom