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jangroneveld
Participant
December 1, 2018
Question

Problem Google Maps in module "Map"

  • December 1, 2018
  • 3 replies
  • 3562 views

Out of the blue I have the error in the module “Map” in Lightroom CC 2015 shown as below I can’t fix. Can anybody help me please?

"Oops! Something went wrong. This page didn't load Google Maps correctly. See the JavaScript console for technical details".

    This topic has been closed for replies.

    3 replies

    F. McLion
    Community Expert
    Community Expert
    December 14, 2018

    My 0.02 ...

    - Adobe did not change a thing, Google did.

    - Photo software is a very important part of a digital photo workflow. I bet, the monthly cost for the Photography subscription is about the cheapest part of a workflow, compared to yearly spent money for other parts of the equipment.

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    Wafu-Tony
    Participating Frequently
    December 29, 2018

    F. McLion Totally the opposite for me. I'm not a professional, and bought my equipment (hardware and software) a few years ago. I've no massive need to update it, and so the only "ongoing" cost would be the protection racket subscription fees for LR. If I do decide to update it, I can do so at my leisure, time, and expense - I do not need to be strong armed into paying for something i don't need, a-la LR subscription.

    F. McLion
    Community Expert
    Community Expert
    December 29, 2018

    Hey, I'm not a professional photographer either

    However, I stand to what I wrote. Every (even hobby) photographer I know buys some gear like a new filter or what not that is worth more than the the annual subscription of about 140 bucks.

    Moreover, IMHO, it is a vital part of any photographic workflow.

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    Participant
    December 14, 2018

    The main reason I avoided CC products was that I wasn't sure I could trust Adobe to not hold me to ransom as my collection grew. They have now proven beyond a doubt that they cannot be trusted, so committing to a monthly plan where they can sabotage me at any time is now NEVER going to happen.

    dj_paige
    Legend
    December 14, 2018

    rkc62  wrote

    The main reason I avoided CC products was that I wasn't sure I could trust Adobe to not hold me to ransom as my collection grew.

    This is utter nonsense. If you terminate your Lightroom subscription, all of your photos and all of your edits and all of your user-provided metadata and all of your work is still available to you, they take none of this away from you upon termination of the subscription.

    Participant
    December 29, 2018

    There is something about your response ...

    The OP's original complaint is valid.  And, there is merit in rkc62's comment.  The asking price for the software included an agreement with the buyer that ALL modules will function and are fit for intended use.  Adobe may be skirting the issue legally, but not ethically.  Adobe's remedy is to ask the consumer to spend more money, that is, if the consumer wishes their legally licensed application to return to full functionality.  This is akin to "protection rackets" e.g. the baker must continually pay the goons if he wishes to continue selling pizza.

    Let's take this further.  Suppose SQL decided to change an API to their databasing package.  And, let's say that decision resulted in some manner, broken database links in the catalog.  Will Adobe just blame it on SQL, as they've done with Google Maps?

    I understand Adobe's direction.  They are simply not bringing in enough revenue (when selling full, permanent licenses) to continue development, maintenance, and support.  The answer, at least to me, is pretty simple.  Adobe needs to increase the cost of a permanent license.

    I just paid Helicon Focus for a permanent license for their photo-stacking software.  Helicon Focus just knits your partially focused images together, not much more.  I paid Helicon $125 for a permanent license.  I believe I paid Adobe $150 for LR6.  Adobe is underselling themselves and damaging relations with their customers, which is a lose-lose approach.  I would gladly pay twice or more for all that LR can do for me.  But, my enthusiasm quickly wanes at the prospect of "protection racket" ideology.  If Helicon can offer both leasing and outright purchase, with both options offering further development and support, why then can't Adobe?

    Adobe's singleminded approach is warped.

    John Waller
    Community Expert
    Community Expert
    December 1, 2018

    See Map is no longer supported in this version of Lightroom

    You'll have to upgrade to Classic CC 8.0 to get Maps working again.

    Participant
    December 1, 2018

    This answer (even true) is not acceptable. I paid a one time license (quite expensive for me) for using a software and it looks like Adobe removed a feature to push people to buy (or better term: rent indefinitely) the new version.

    I am not happy at all to see that behaviour from a software publisher.

    At least they should keep a version of the maps like OpenStreetMap which is totally license free and not relying on Google license terms. (honestly I do not really need satellite view in lightroom, a single map like OpenStreetMap would be enough.)

    If a corrective patch would not be published soon to restore that feature (without google maps), I would probably look for another solution to develop my RAWS and totally abandon the Adobe products forever...

    A disappointed user.

    johnrellis
    Legend
    December 2, 2018

    If you want Adobe product developers to see your feedback, please post in the official Adobe feedback forum, where Adobe wants all product feedback: Lightroom Classic CC | Photoshop Family Customer Community . They read everything posted there but rarely participate in this forum, which is primarily user-to-user.