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John de R.
Inspiring
May 6, 2021
Answered

Problem: Lightroom Classic doesn't start up

  • May 6, 2021
  • 3 replies
  • 1617 views

I have a large collections of photos, and I want to open them with LrC, but no matter what I try, LrC doesn't start up anymore. What can be wrong?

 

kind regards
John

This topic has been closed for replies.
Correct answer John de R.

I clicked on the link "lightroom-doesnt-start"

Step 1 and 2 completed

Step 3:

Once you've uninstalled these packages, download and reinstall the 2005, 2008, and 2010 versions of Microsoft Visual C++ redistributable packages.

Use the following Microsoft links for download and install instructions:

 

To links for de Redistributable Package (x86 and x64) doesn't work

With package do I have to download for the latest supported Visual C++ ?

 


Thank you all for the responses.

Someway there was a version of adobe lightroom in the taskbar manager, and it kept coming although I restarted my computer.

After I deleted this version, I restarted my laptop, and there it was: Lightroom did it

so case closed

3 replies

dj_paige
Legend
May 6, 2021

What is the exact error message you get?

John de R.
Inspiring
May 6, 2021

I don't get an error message, that's the problem. LrC doesn't start at all

dj_paige
Legend
May 6, 2021

How far do you get into the process of opening Lightroom Classic? Do you see the splash screen? Do you see the Lightroom Classic window?

John de R.
Inspiring
May 6, 2021

I have also tried to directly start de .lrcat file, as suggested by Michael Hoffman in another question, but doesn't work either

dj_paige
Legend
May 6, 2021

Please provide the following basic information:

 

John de R.
Inspiring
May 6, 2021

According to the Creative Cloud Desktop the Lightroom Classic is up-to-date. I can't make a screenshot because the application doesn't start

I have an up-to-date Windows 10 HP laptop:

Processor                                          Intel(R) Core(TM) i7-6560U CPU @ 2.20GHz   2.20 GHz

Geïnstalleerd RAM-geheugen         16,0 GB (15,9 GB beschikbaar)

Apparaat-id                                      F96DB348-D74B-4A3E-A07D-C5ED6A319BC3

Product-id                                        00325-96047-88275-AAOEM

Type systeem                                   64-bits besturingssysteem, x64-processor

 

Editie                                               Windows 10 Home

Versie                                               20H2

Installatiedatum                               18-‎3-‎2021

Build van besturingssysteem           19042.928

Ervaring                                           Windows Feature Experience Pack 120.2212.551.0