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jokedigitaal
Participant
May 19, 2021
Answered

Problem with import new photos from Synology NAS, get two similar folders in Lightroom

  • May 19, 2021
  • 1 reply
  • 883 views

Since the update to Classic 10.2, after importing photos from my Synology NAS into Lightroom, I get a new folder under a new \\SYN.... In the folders, it then says 2x \\SYN.... with the corresponding folder. So it will be the same photo, shown 2x in the same location in the same folder. The solution to create a fakemap does not help: when updating folder location, the folder remains in the 'second' location. I don't have the problem with upper or lower case or different folder names. The folder names are exactly the same, see printscreens.

Win10 PC 20H2.

Do you know a solution for this?

 

This topic has been closed for replies.
Correct answer JohanElzenga

This looks like the 'capitalisation problem'. The first NAS name is written with 'SYN', the second name is written with 'Syn'. See https://helpx.adobe.com/lightroom-classic/kb/lightroom-displays-same-hard-drive-twice.html

 

1 reply

JohanElzenga
Community Expert
JohanElzengaCommunity ExpertCorrect answer
Community Expert
May 19, 2021

This looks like the 'capitalisation problem'. The first NAS name is written with 'SYN', the second name is written with 'Syn'. See https://helpx.adobe.com/lightroom-classic/kb/lightroom-displays-same-hard-drive-twice.html

 

-- Johan W. Elzenga
J
jokedigitaalAuthor
Participant
May 19, 2021

I followed the 5 steps from the answer july 18 2018 and  the problem is solved. Thanks for the support.

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