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Problem with import new photos from Synology NAS, get two similar folders in Lightroom

New Here ,
May 19, 2021 May 19, 2021

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Since the update to Classic 10.2, after importing photos from my Synology NAS into Lightroom, I get a new folder under a new \\SYN.... In the folders, it then says 2x \\SYN.... with the corresponding folder. So it will be the same photo, shown 2x in the same location in the same folder. The solution to create a fakemap does not help: when updating folder location, the folder remains in the 'second' location. I don't have the problem with upper or lower case or different folder names. The folder names are exactly the same, see printscreens.

Win10 PC 20H2.

Do you know a solution for this?

 

TOPICS
Import and export, Problem or error, Windows

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correct answers 1 Correct answer

Adobe Community Professional , May 19, 2021 May 19, 2021
This looks like the 'capitalisation problem'. The first NAS name is written with 'SYN', the second name is written with 'Syn'. See https://helpx.adobe.com/lightroom-classic/kb/lightroom-displays-same-hard-drive-twice.html

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Adobe Community Professional ,
May 19, 2021 May 19, 2021

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This looks like the 'capitalisation problem'. The first NAS name is written with 'SYN', the second name is written with 'Syn'. See https://helpx.adobe.com/lightroom-classic/kb/lightroom-displays-same-hard-drive-twice.html

 

-- Johan W. Elzenga

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New Here ,
May 19, 2021 May 19, 2021

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I followed the 5 steps from the answer july 18 2018 and  the problem is solved. Thanks for the support.

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