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A
adamk4715416
Participant
December 5, 2017
Question

Problems With Aurora HDR 2018 LR Plug-In

  • December 5, 2017
  • 1 reply
  • 3589 views

I purchased Aurora HDR 2018 last night and installed it as a plugin for LR CC. Showed as installed. I exported with LR edits 5 bracketed images and Aurora was able to create a merged image. Did my editing and hit "apply" and Aurora showed was exporting back to LR. Aurora then closed and took me back to LR. Strangely, I then see dialogue in LR showing it is still exporting the images to Aurora. Hmmm. In any event, that dialogue closes shortly thereafter but I can't find my Aurora HDR image anywhere that was supposedly sent back to LR? I tried it twice with two different sets of images and the same thing happened. I also shut the programs
down and restarted, but no luck. I understood that Aurora would send it back to LR so it showed up right next to my original set of images. Perhaps it is the way I have the library sorted? Any thoughts would be greatly appreciated. Thanks.

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    1 reply

    Akash Sharma
    Akash Sharma
    Legend
    December 6, 2017

    Hi adamk4715416,

    I checked the manufacturer's website and only see that these presets are supported only for Lightroom 4, 5, 6 and CC. Could you please check with the manufacturer that it has been updated to support the new version? You may refer the FAQ section on their website: FAQ: Tools & Features

    Thanks,

    Akash

    A
    adamk4715416Author
    Participant
    December 6, 2017

    Thanks Akash. Not sure what you mean by the "new version"? Their website says it supports Adobe LR and PS CC:

    I have emailed their customer support and await a response. I should note that after I posted the initial message, I tried to change my "View" in LR to sort by date capture, date file added, file type, etc., but still couldn't locate the Aurora HDR merge image.

    A
    adamk4715416Author
    Participant
    December 8, 2017

    You are the second person to express a problem with this plug-in today. I have watched the video on YouTube demonstrating how to use it. It seems fairly straightforward, but I have no experience with Aurora HDR. I suggest you contact their support people.


    Further update:
    Last night I was able to successfully take photos from LR into Aurora, merge, export back AND find the file. Although not completely certain how I got it to work, I credit Tim Grey and his excellent tutorial on using Lightroom and Photoshop together and the preferences menu setup in LR which asks you to identify and set up a third party editing program. See video beginning at 17:10 minute mark:
    https://www.youtube.com/watch?v=rbKTQeM105I
    However, what I now noticed, is that the minimal LR edits I did before sending to Aurora do not seem to have survived the round trip, despite choosing to "Export Copy with LR edits" ? BTW Aurora has not gotten back to me yet.

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