๐Ÿ”Ž Quick Tips: How to give Full Disk Access to Lightroom Classic on macOS

Adobe Employee ,
Apr 29, 2022 Apr 29, 2022

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How to provide Full Disk Access on macOS

 

Since macOS 10.14 (Mojave), Apple introduced a new privacy structure to help ensure that all applications obtain user consent before accessing documents, downloads, desktop, iCloud Drive, and network volumes. This has been reinforced in newer versions of macOS. This change prevents unauthorized access to user files and folders.


When Full Disk access & Accessibility permissions are needed, users may be asked to or be required to change the setting in System Preferences > Security & Privacy > Privacy for Lightroom Classic manually.   

While for the File & Folders access, the user is prompted to allow or deny when needed. 

 

Why provide full disk access to Lightroom Classic?

Insufficient or broken permissions may restrict Lightroom Classic from functioning correctly and break your workflows. All tasks that require access to the computer's storage โ€” importing/exporting images, cross-app workflows, reading/writing metadata,  and more, behave unexpectedly. It may also lead to missing images, performance issues, unexpected sync issues, and random app crash on launch or while working on a file. 

 


Quick steps to enable full disk access and grant permissions to Lightroom Classic

 Follow these steps to prevent the permissions issues from occurring: 

 

โถ  Go to System Preferences > Security & Privacy > Privacy > Click the Lock icon > Authorize via password > Unlock the lock to allow changes to system settings. 

SameerK_0-1649863460950.png

 

โท  Add Lightroom Classic by clicking on the (+) button & navigate to the Applications folder on macOS.

 

SameerK_0-1651070095792.png
 

โธ  Go to Full Disk Access and add Lightroom Classic by clicking on the (+) button & navigate to the Applications folder on macOS.
Note: Adding Lightroom Classic under Full Disk Access overrides Files and Folders settings. 

 

SameerK_1-1651063386869.png

 

 

โน  Click the Lock icon to save the changes. Restart your computer to see the applied changes. 

 

 

Stay tuned for more tips to come.

 

Related links:

Lightroom Classic system requirements 

Quick Tips: Optimize LrC preferences for better performance 

Basic troubleshooting steps to fix issues in Lightroom Classic 

 

 

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LEGEND ,
May 24, 2022 May 24, 2022

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New Here ,
Apr 18, 2022 Apr 18, 2022

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I am a longtime LrC user, never had a problem before. Today I encountered this problem: I cannot delete my photos and cannot edit. it reports that filr does not exist. also I am getting an announcement" Lightroom cannot write to the following directories. until this problem is resolved, syncing from lightroommay not function correctly" Please advise. Thank you in advance. My email is [Mod: mail address removed]

 

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LEGEND ,
Apr 19, 2022 Apr 19, 2022

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Make sure that LR has full-disk access in System Preferences > Security & Privacy.  See here for details:

https://community.adobe.com/t5/lightroom-classic-discussions/lightroom-catalog-cannot-be-used-becaus...

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New Here ,
Apr 26, 2022 Apr 26, 2022

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Thank you, my problem was resolved

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LEGEND ,
May 24, 2022 May 24, 2022

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New Here ,
Apr 17, 2022 Apr 17, 2022

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When I open LRCC a few pictures load ok but most stay blank - a few have the !mark  I get "There was an unknown error while writing metadata to this photo. Retry?โ€. The options are โ€˜Retry Metadata Exportโ€™ & when I click on that it says - Photos could not be found on disc, but they are there when I โ€˜Show in Finderโ€™ (I keep my images on an external HD)

If I click on the other option - Import Settings from Disk - the progress bar on the top left of LR is there but doesnโ€™t move.

The images show in LR Mobile, both on iPhone & iPad

I am using 11.3 on Mac OS 12.3.1

 

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Adobe Employee ,
Apr 18, 2022 Apr 18, 2022

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Hi Kristy,

 

Thanks for reaching out. We are sorry for the trouble with Lightroom Classic. We are here to help.

 

The error is related to file & folder's read & write permissions and drive accessibility.

You can ensure Lightroom has the permissions needed on the Mac by following the steps suggested below:  

 

  1.  Go to the System Preferences for your Mac, then Security and Privacy, then select the Privacy tab.  
  2. Then select Accessibility from the list to the left & check if Lightroom is added to the list with a checkmark in front of it.  
  3. If Lightroom is not a part of the list, please add it by unlocking the window first using the lock at the bottom left, then clicking the + icon & navigating to the Applications folder.  
  4. Also, grant permissions to Lightroom under Full disk access found in the same list as Accessibility.
    SameerK_0-1650279949785.png
  5. Once done, lock the padlock to save the changes.
  6. Search for Disk Utility from Finder's spotlight search or magnifying glass.
  7. Run 'First Aid' diagnostic on the external drive. Check this to learn more: https://support.apple.com/en-us/HT210898
  8. Restart the computer.

 

Let us know if it works,

Thanks!

Sameer K

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New Here ,
Apr 18, 2022 Apr 18, 2022

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Hi Sameer

Yay - thank you so much for your quick & helpful response - it is all running smoothly now which is a great relief. I am so grateful for your help.
Many thanks
Kind regards
Kirsty 

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LEGEND ,
May 24, 2022 May 24, 2022

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New Here ,
Apr 16, 2022 Apr 16, 2022

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The Lightroom catalog cannot be used because the parent folder โ€œ/Volumes/Big LaCie/2022/JC 2022โ€ does not allow files to be created within it.

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New Here ,
Apr 16, 2022 Apr 16, 2022

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I have checked the permissions of the folder, as before set, to read and write!

It's the same for all of my catalog's

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New Here ,
Apr 16, 2022 Apr 16, 2022

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It looks like an issue with the recent OS upgrade resetting System Preferences, Security, Privacy permissions for Adobe to not have access to files and folders.  Added permissions and all now ok!

Summary of my enviroment: - MacBook Pro 2018, OS Monterey 12.3.1, LR 11.3 

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New Here ,
Apr 17, 2022 Apr 17, 2022

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I made sure all my permissions were set to "read & write" and I'm still getting the parent folder message. ๐Ÿ˜• 

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New Here ,
Apr 18, 2022 Apr 18, 2022

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That's were I was and getting nowhere! But then I checked :-

System Preferences >> Security >> Files and Folders >> Adobe apps..... (or you Full Disk Access >> Adobe Apps) 

And then all was good again! 

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LEGEND ,
May 24, 2022 May 24, 2022

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New Here ,
Apr 15, 2022 Apr 15, 2022

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This is what i get now after doing updates. 

The Lightroom catalog cannot be used because the parent folder โ€œ/Volumes/8 TB (Mac)/XXX/Photosโ€ does not allow files to be created within it.

Please either fix the folder permissions before continuing or choose a different catalog.

 

I cannot open LR at all. I checked the System Preferences . This is obviously a bug as it was fine yesterday before I did the updates to MacOS and to Lightroom Classic.

 Please help

 

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Adobe Community Professional ,
Apr 16, 2022 Apr 16, 2022

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Does Lightroom have Full Disk Access? System Preferences > Security & Privacy > Full Disk Access (checked in the right column)

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New Here ,
Apr 18, 2022 Apr 18, 2022

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That worked for me!  I was having the exact same problem after updating both!  Thank you.

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LEGEND ,
Apr 16, 2022 Apr 16, 2022

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What is your MACOS now?

What was your MACOS before?

 

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New Here ,
Apr 30, 2022 Apr 30, 2022

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Thank you very much. This worked for me after long night of searching.

 

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Adobe Community Professional ,
Apr 30, 2022 Apr 30, 2022

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Great. Thanks for updating your post. 

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LEGEND ,
May 24, 2022 May 24, 2022

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New Here ,
Apr 14, 2022 Apr 14, 2022

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Made the mistake of updating to macOS Monterey 12.3.1 and now my Lightroom 11.3 is wrecked, every photo is indicated as missing even though the entire drive and original photos are still avalaible. 

 

When in 'Develop' all of my presets are gone and each photo says 'file could not be found' even though the originls are all in the same place as they have been for the previous 2 years. Also all of my presets are gone.

 

When I try to import new .ARW files from my Sony A7iii, the library says 'no photos found'. Never had this issue before. I can import photos in to Lightroom mobile for desktop but not into Lightroom Classic.

Finally - I've seen trouble shooting tips to delete the old preferences to reset it but when I try that the .plst file doesnt even exist.


Can anyone please help? This is so frustrating considering I didnt do any migration or move drives or anything. 

{Moved from Lightroom Cloud to Lightroom Classic Forum by Moderator} 

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Adobe Community Professional ,
Apr 15, 2022 Apr 15, 2022

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That combinations works fine on my machine. Check that Lightroom Classic still has the necessary permissions in MacOS. Maybe the update changed that:

 

DDBC5BD5-DC53-4262-8F73-CB715D888099.png

-- Johan W. Elzenga

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New Here ,
Apr 15, 2022 Apr 15, 2022

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Yup, have tried that. They were all checked. I unchecked them, restarted, rechecked them and no change to my original issue.

 

Additionally, last night as I opened and edited photos in photoshop when I'd try to save them to my external drive, I'd get a save error and was not able to save changes made to the file unless I rename the photo or delete the original file and save again. Is this some kind of permissions issue?  I currently use a Drobo 3C multi-array hard drive to store and edit photos from. 

 

Seems like updating my OS has caused issues with both permissions in my adobe software and my external drive even though I havent changed any settings or locations of any of my files. Can anyone suggest specific issues I can look up to troubleshoot because I'm no certain where to start to find the cause of this problem.

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