"Lightroom has encountered problems reading this photo"

Forum|Forum|2 years ago
February 3, 2024
3 replies
927 views

I'm on LRC version 13.1 (latest)
Mac OS Sonoma 14.3 (latest)

Keep getting error messages... when trying to export it hangs, eventually error message " Lightroom has encountered problems reading this photo" or "this file is damaged or corrupt".
Have checked for updates for Mac and LRC and I'm on the latest versions, have closed app and restarted, and then rebooted, nothing helps.

Please assist, I'm on a deadline, TIA

macOS

This topic has been closed for replies.

johnrellis

Legend

Were the photos taken on an Apple device and/or exported from the Mac Photos app?

W

Wojciech29807839ro4e

Participant

Hi, I have the same issue, only with iPhone photos. Nikon *.NEFs in the same folder are recognized without any issues.

johnrellis

Legend

Hello,

I was exporting a jpg from the MAC photos app (the original was HEIC) to a folder. Later synced the folder with LRC.

Thanks for your help!

Wojtek

"I was exporting a jpg from the MAC photos app (the original was HEIC) to a folder. Later synced the folder with LRC."

See the workaround here:

https://community.adobe.com/t5/camera-raw-bugs/p-apple-generated-jpeg-with-icc-profile-quot-apple-wide-color-sharing-profile-quot-won-t-import/idi-p/14355907

dj_paige

Legend

Run diagnostics on your hard disk to determine if there is a problem there. Also test the connection to determine if another USB port or another cable makes the problem go away.