Skip to main content
C
Charles 1
Participant
December 23, 2020
Question

"Some import operations were not performed" "An unknown error occurred"

  • December 23, 2020
  • 2 replies
  • 8930 views

When I try to import files, by adding to an existing catalog, from an external hard drive, I get a pop up box titled: "Some import operations were not performed".  In the error report it says "An unknown error occurred (170)".  I assume the "170" refers to the number of images that are affected not an error code.  This problem only affects some images as others have been successfully imported.  I have checked permissions, as recommended in other posts, even though there isn't a "destination" file when adding images to a catalog.  I did upgrade my computer and operating systems in the last two months, and the problems may have begun around that time.  What am I missing?

 

Catalina, 10.15.7

Lightroom CC, 10.1

    This topic has been closed for replies.

    2 replies

    dj_paige
    dj_paige
    Legend
    December 24, 2020

    If you copy one of these files to a different folder (or better yet a different drive), can you import it from there?

     

    If the same photo is still on a camera card, can you import it directly from the camera card?

    C
    Charles 1Author
    Participant
    December 24, 2020

    I figured out the problem.  The file names that were not being imported had a "/" in the name.  They are scans that had the same name, which included the /,  followed by a counter.  When I removed that character and re-tried to import, it worked fine.  Thank you for your help.

      D
      dane44925008
      Participating Frequently
      September 28, 2022

      My problem with some video files had a similar error.  I did nto have any "/", but I was able to fix it by changing the file type by renaming .mov to .mp4.  Then Lightroom was able to import them without issue.  

        GoldingD
        GoldingD
        Legend
        December 24, 2020

        I will not assume, I will just ask fully expecting a stern nope did that

         

        So, on the MAC, outside of LrC, you have brought up System Preferences, selecred Security and Privacy, selected Privacy, scrolled down to Fikes and Folders, and have made sure Lightroom Classic has rights to all media volums?

         

        Removable Volumn usuall culprit

         

        C
        Charles 1Author
        Participant
        December 24, 2020

        GoldingD, Thanks for the question.  Yes, I did confirm that LRC has access to all those files/folders.

        Terms & ConditionsAccessibility statement
        Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices