"this file could not be found"

Forum|Forum|3 years ago
November 10, 2022
4 replies
134 views

Out of nowhere, lightroom does not rcognizes the files on my exrenal drive.

After I have updated to V12.0.1. , troubles began to occure. I see all photos under LIBRARY, but when trying to process them in DEVELOPE lightroom shows "this file could not be found". Never changed the location of the files on the external drive, nor changed names of libreries. Also, lightroom indicates that I have zero synchronyzed photographs.

Those are all photos that I have spent hundreds of hours processing!

How can I get things back to normal?

Windows

This topic has been closed for replies.

GoldingD

Legend

Did you update from v12.0 to v12.0.1

or

Did you upgrade from v11.5 to v12.0.1?

dj_paige

Legend

but when trying to process them in DEVELOPE lightroom shows "this file could not be found"

Can you find the photo on your external hard disk somewhere? If you can, is it in the same disk and folder as Lightroom Classic thinks it is in? Are there exclamation point icons on the photos and/or question mark icons on the folders?

JohanElzenga

Community Expert

One thing to check is if Windows did not assign a different drive letter to this drive, so Lightroom is looking for a drive it knows as "D:" while it is now "E:", for example.

-- Johan W. Elzenga

L

Lumigraphics

Legend

Are you on Mac or Windows? Have you tried backing up and verifying your catalog?

https://helpx.adobe.com/lightroom-classic/kb/troubleshoot-corrupt-catalog.html

Sign up

To post, reply, or follow discussions, please sign in with your Adobe ID.

Sign in to Adobe Community

To post, reply, or follow discussions, please sign in with your Adobe ID.

Scanning file for viruses.

This file cannot be downloaded