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Question

RAW/DNG handling on Samsung Galaxy S6 (LR doesn't see the RAW file)

Forum|Forum|10 years ago
October 18, 2015
3 replies
12481 views

I'm trying to import RAW pictures from my mobile phone (Samsung Galaxy S6 Edge+) into Lightroom. Although I thought that this will be pretty straightforward, it is unfortunately not the case.

The thing is, that neither Lightroom, nor Lightroom mobile sees the RAW (DNG) variant of the picture after it is taken (including Auto Add in LR Mobile). Both offer only JPEG. However, when I switch phone to MTP and access it with some utility, I can see that the DNG file is there. It just seems to be invisible (and totally disconnected from the JPEG file, as you can delete the JPEG using Gallery application, but DNG still sits there).

Interestingly, when you delete the JPEG, Lightroom mobile suddenly sees the DNG file, and can synchronize it (and Auto Add suddenly works). However, desktop Lightroom sees nothing.

Is there anything that can be done to make this working better? Remembering which JPEGs I have to delete and syncing via LR Mobile is sort of painful.

Thanks!

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irishm22142400

Participant

I used SideSync to simply drag files back and forth between my Note 5 (or any Samsung Android device) and your computer; in my case, my MacPro. You have to load the SideSync App on your computer. SideSync | Samsung It's kind of a gimmick , but it works and its kinda cool. It's supposed to work on WiFi or USB, in my case, it didn't work on WiFi, but worked flawlessly on USB with my Galaxy Note 5. I was able to transfer DNGs no problem. I'm PO'd that Dropbox doesn't sync DNGs and only does the .jpg's, but SideSync is my workaround for now.

FYI, I used Snagit on the link below to capture a video of my screen connected to my phone.... cool for doing training videos. In my case, I imported it into FCP X to edit; for this it small of a clip, it probably would've been easier to just edit it in Snagit

Hopefully Adobe will let me add a dropbox link:

Dropbox - SideSync File Transfer.mp4

B

Brekel42

Participant

Sorry to revive an old thread, but I thought this might be pertinent to anyone reading through this.

My Galaxy S6 is running marshmallow 6.0.1. I also initially had an issue with LR not seeing DNG's in my camera folder created with the stock camera app, only the jps's, even though the file explorer shows they're there.

Interestingly though, if I re-boot the phone and check again, the dng's will appear and I can import them. If I then take a few more shots the jpg's immediately appear but again the new dng's don't unless I again reboot.

So rebooting solves the issue, but it is a pain to have to do this.

ColdForest

Inspiring

Interesting, I'm seeing the same thing with my Note 5. I was just checking the forum to report this as a problem (I wonder if this started happening in one of the more recent LR Mobile updates for Android?), but after reading your reply I decided to also try this. Sure enough, after rebooting my phone LRM is able to see all the previous DNGs. If I snap a new one and attempt to add it, only the JPEG variant shows up. Rebooting again results in the latest DNG appearing for import/upload. BTW, closing the LRM app (and restarting it without rebooting the phone) doesn't seem to be enough to get LRM to recognize the (since last reboot) DNGs.

Anyone else seeing this? Is Adobe listening and will this be fixed in the next update?

A

Anonymous

I have Android 5.1.1 on my S6, and am using paid version of Camera FV-5 from the Play Store. The Import in Lr CC 2015.2.1 sees my Galaxy S6, together with the DNG's, and Jpg's so I import as I would normally do with a DSLR.

DdeGannes

Community Expert

I am not seeing that camera supported on the Adobe list of supported camera models.

Cameras supported by Camera Raw

Regards, Denis: iMac 27” mid-2015, macOS 11.7.10 Big Sur; 2TB SSD, 24 GB Ram, GPU 2 GB; LrC 12.5,; Lr 6.5, PS 24.7,; ACR 15.5,; (also Laptop Win 11, ver 24H2, LrC 15.0.1, PS 27.0; ) Camera Oly OM-D E-M1.

Todd Shaner

Legend

I believe you need Lollipop 5.1.1 update installed.

http://techweep.com/samsung-galaxy-s6-how-good-photos-to-dng-raw/

ssprengel

Inspiring

Thanks again, guys. Let me answer all the recent posts:

The phone can be switched between MTP and PTP by tapping the notification about connected USB port in the notification area, which will bring up menu showing these two options. This is I believe pretty standard across Android devices (so far I've had couple of Nexuses, Moto X and Samsung, and it worked everywhere).
I understand that I can't get pictures from LR mobile using USB cable (and I'm not trying to). I see LR mobile as a way how to avoid connecting a cable, actually ;-). The problem here (which seems to be a bug in LR mobile) is, that it doesn't show the DNG file until corresponding JPEG is deleted (please note that S6 is creating two files when shooting RAW: JPEG + DNG). I believe that deleting the JPEG file has the same effect as moving the DNG file into an entirely different folder. So yes, you can force LR mobile to recognize the RAW file, but it would be great if it could be done without playing with files on the filesystem.
Yes, I can manually copy all DNGs from phone to some folder (using MTP), but that's not really comfortable. One can do that with files on memory card as well, yet nobody is doing it, as people rely on the Import dialog in Lightroom to do this job. So again, while it can be done, it is far from comfortable/easy.

To summarize it:

There is a workaround how to retrieve RAW files from S6 on computer (manually copy it using MTP).
- It would be great if LR Desktop (Import dialog) could find the file using the usual PTP connection
There is a workaround for LR Mobile to recognize the RAW file (delete corresponding JPEG or move the file elsewhere)
- It would be great if LR Mobile could find the file when the JPEG is in place (so there's no need to play with files on filesystem)

M.

This is what I see using LR Desktop with my Win7 PC connected to my S6 phone using MTP after taking some DNG+JPG shots of a speaker at my computer desk, where the Preview Unavailable files are the DNGs and the JPGs have visible previews:

Interestingly if I switch away from LR and back to the Import grid the two DNGs no longer have the checkmark nor the wording and I cannot re-enable them for import without switching to another source then back to the phone device and waiting several minutes for it to refresh all 4200 photos on my phone to the LR import panel.

After I refresh I can put checkmarks on all of them, again, and import them (along with one other JPG in the row above in the previous screenshot):

In LR Mobile I can see both the same 2 DNGs and 3 JPGs, although I am not going to try to import them since I already did so with LR Desktop:

What camera app are you using to create DNGs?

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