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A
antzpantz
Participating Frequently
February 18, 2022
Question

RAW images being deleted without correctly migrating files to new location

  • February 18, 2022
  • 7 replies
  • 1499 views

Adobe Photoshop Lightroom Classic 11.2 Release, Camera Raw 14.2

Build [202201281441-a5b5f472]

 

Edition Windows 10 Pro
Version 21H2
Installed on ‎14/‎11/‎2020
OS build 19044.1466
Experience Windows Feature Experience Pack 120.2212.3920.0

 

 

It seems there's a critical flaw with Moving images to a new location in the latest Lightroom Classic version, possibly to do with the new enhancements to the Library module.

 

My daily workflow involves moving a folder of Fujfilm RAF files off my SSD and onto an external hard-drive by dragging the folder to its new location, after I've finished exporting them to DNGs.

 

Lately, I've noticed the progress stall a few seconds in and I've had to cancel the action and start again. But this time I let it run while I was away, but I came back and the original folders were still present with 0 images in them and the destination folders had only a handful of moved images.

 

I thought there was something wrong with the move so I ran Synchronise Folder on the source folder to see if the RAF files were still in there, but they weren't. I also ran Synchronise Folder on the destination folder and they hadn't been moved. I checked File Explorer on both folders and they've gone missing.

 

Please look into this critical error. It's fortunate that my RAF files are on my 2nd SD card but I'm very hesistant to backup/archive my images if they keep disappearing.

This topic has been closed for replies.

7 replies

A
antzpantzAuthor
Participating Frequently
June 21, 2022

Just to close out this post, it appears to have been fixed in the latest 11.4 (June 2022) release. I probably should have posted this in the 'bugs' area so that it might have been looked at closer.

DdeGannes
Community Expert
DdeGannesCommunity Expert
Community Expert
February 27, 2022

The image file included with the initial post shows that you are moving a folder that contains zero image files and I am wondering if that is the issue why the move is not being completed as expected?

 

Regards, Denis: iMac 27” mid-2015, macOS 11.7.10 Big Sur; 2TB SSD, 24 GB Ram, GPU 2 GB; LrC 12.5,; Lr 6.5, PS 24.7,; ACR 15.5,; (also Laptop Win 11, ver 24H2, LrC 15.0.1, PS 27.0; ) Camera Oly OM-D E-M1.
A
antzpantzAuthor
Participating Frequently
February 28, 2022

The folder didn't have 0 images initially...

J
Community Expert
Jao vdLCommunity Expert
Community Expert
February 27, 2022

I tried to reproduce this on my machine and I can't get it to happen. Even tried moving files between disks and I can't detect any images disappearing from my drives. This is a Mac though and the bug could be windows specific or it could be specific to your machine. Might make sense to do a thorough check of your hardware and disks.

My machine:

Classic v 11.2

MBP 15", 2018

2.9 GHz 6 core i9

32 GB memory

MacOS Monterey 12.2.1

A
antzpantzAuthor
Participating Frequently
February 27, 2022

How do I get this escalated or to the attention of the developers? It seems that I can migrate one folder at a time, but 2 or more folders at a time, it seems to lock up the moving process.

J
Community Expert
Jao vdLCommunity Expert
Community Expert
February 19, 2022

This might be an old bug that came back. It used to be really dangerous to move files inside Lightroom for a while but they fixed that several versions ago. It used to be much safer for a while to move the files outside Lightroom and then reconnect the folder to the new location inside Lightroom. Might be that that bug came back or a similar one. 

    A
    antzpantzAuthor
    Participating Frequently
    February 19, 2022

    That sounds familiar as I've been using Lightroom for many years now, so it's quite worrying that this 'bug' would come back in some form.

    dj_paige
    dj_paige
    Legend
    February 27, 2022
    quote

    That sounds familiar as I've been using Lightroom for many years now, so it's quite worrying that this 'bug' would come back in some form.


    By @antzpantz

     

    It MIGHT be a bug, it might not. In any event, more diagnostics performed on your end would be helpful.

      GoldingD
      GoldingD
      Legend
      February 18, 2022

      As this is Windows OS, and this involves an external drive, two questions

       

      1. Is that external drive permantly assigned the drive letter. Should be. Hmm, but probably not the issue

      2. Is that external drive allowed to go asleep, to power save? That would be bad for LrC.

      A
      antzpantzAuthor
      Participating Frequently
      February 19, 2022

      Definitely not an external drive issue. I've been doing this with many external drives over the years.

      dj_paige
      dj_paige
      Legend
      February 19, 2022
      quote

      Definitely not an external drive issue. I've been doing this with many external drives over the years.


      By @antzpantz

       

      Sorry, but this doesn't answer the question ... options get turned on "accidentally", hardware starts to malfunction, etc. So this could indeed by an external drive issue, and you need to dig into this more.

      A
      antzpantzAuthor
      Participating Frequently
      February 18, 2022

      I've also just checked my Recycle Bin but they also have not been moved there during the Move process.

      A
      antzpantzAuthor
      Participating Frequently
      February 18, 2022

      Sorry, I need to clarify since I've found the images in another folder but it's very unexpected as my workflow hasn't changed in the past few years.

       

      It would be great to have this Moving Folder functionality be looked at, since this has only appeared recently with the latest Library module optimisations.

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