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S24 DNG overexposed and color-shifted

Community Beginner ,
Apr 19, 2024 Apr 19, 2024

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When I import DNG Android files into LrC on my MacBook Pro (OS Sonoma 14.4.1) it causes a colour & exposure shift - Why?

I'm attaching two files. The first one with the green tinge shows the file after importing into LrC. The second one is how it looks from my Samsung phone into Mac Photos App. I use a Samsung S24 Ultra android phone.

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Adobe Employee ,
Apr 22, 2024 Apr 22, 2024

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It might be helpful if you could share an example DNG for us to review. 

 

 

Rikk Flohr - Customer Advocacy: Adobe Photography Products

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Community Beginner ,
Apr 29, 2024 Apr 29, 2024

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Hi Rikk, 

I have tried to send a DNG file but every time I attach it to the "drag & drop or browse files" window I get this error message.

The attachment 20240324_082911.dng content type (image/x-adobe-dng) does not match its file extension and has been removed.

 

Please advise.

Regards, Brian 

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Adobe Employee ,
Apr 29, 2024 Apr 29, 2024

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You will need to share via Dropbox or similar and then provide a link. 

Rikk Flohr - Customer Advocacy: Adobe Photography Products

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Community Beginner ,
Apr 29, 2024 Apr 29, 2024

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LEGEND ,
Apr 29, 2024 Apr 29, 2024

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I see the green tinge in LrC 13.2 Windows 11, especially when I set the exposure to –3; but it can be barely seen when the exposure is at zero.

 

What app was used and what features were used when you captured this photo? Was it the Camera app in Pro Mode? Was it Expert RAW? Was it the Lightroom Mobile app? (I'm guessing it was not because you said you had to import the photo, but I ask anyway). Was it some other app?

 

Probably not relevant but I mention it anyway just in case it is relevant. With my Samsung Galaxy S23 and the Lightroom mobile app taking the photos, I photographed a white car in bright sunlight; in those DNG photos, no green (or any other) tinge, that car shows up as white.

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Adobe Employee ,
Apr 29, 2024 Apr 29, 2024

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Engineering has made a couple of requests:

 

  1. Does this happens for all DNGs captured with the Expert Raw app, including the other camera modules (e.g. Telephoto, Ultrawide)?
  2. Does Pro Mode in the standard Samsung Camera App (different than the Expert Raw app) results in the same issue with DNGs?
Rikk Flohr - Customer Advocacy: Adobe Photography Products

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Community Beginner ,
Apr 29, 2024 Apr 29, 2024

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Rikk,

This happens for all DNGs captured with all camera modules in Expert Raw.

I have not experienced this in Pro Mode in the standard Samsung App, but I have also just ran a test in Pro Mode to confirm this, and it downloads the file normally into LrC.

B.

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Community Beginner ,
May 23, 2024 May 23, 2024

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Hi Rikk, 

Since answering your last questions on 29 April, I have not heard anything more from you on this issue. Is there no solution to the problem?

Regards, Brian

 

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Adobe Employee ,
May 23, 2024 May 23, 2024

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We have advised the manufacturer but do not have a response to share yet. 

Rikk Flohr - Customer Advocacy: Adobe Photography Products

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Enthusiast ,
May 23, 2024 May 23, 2024

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Samsung does not create real raw files anymore since early 2023 and they fail to acknowlege it: 

https://www.reddit.com/r/samsunggalaxy/comments/1bdmhus/what_the_camera_would_be_capable_of_if_samsu...

It's just a jpg in a DNG container and it shows when editing:

Screenshot 2024-04-07 092551.jpg

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