Copy link to clipboard
Copied
When I import DNG Android files into LrC on my MacBook Pro (OS Sonoma 14.4.1) it causes a colour & exposure shift - Why?
I'm attaching two files. The first one with the green tinge shows the file after importing into LrC. The second one is how it looks from my Samsung phone into Mac Photos App. I use a Samsung S24 Ultra android phone.
Copy link to clipboard
Copied
It might be helpful if you could share an example DNG for us to review.
Copy link to clipboard
Copied
Hi Rikk,
I have tried to send a DNG file but every time I attach it to the "drag & drop or browse files" window I get this error message.
The attachment 20240324_082911.dng content type (image/x-adobe-dng) does not match its file extension and has been removed.
Please advise.
Regards, Brian
Copy link to clipboard
Copied
You will need to share via Dropbox or similar and then provide a link.
Copy link to clipboard
Copied
Hi Rikk,
Here is the Dropbox link to the DNG file.
Thanks, Brian
Copy link to clipboard
Copied
I see the green tinge in LrC 13.2 Windows 11, especially when I set the exposure to –3; but it can be barely seen when the exposure is at zero.
What app was used and what features were used when you captured this photo? Was it the Camera app in Pro Mode? Was it Expert RAW? Was it the Lightroom Mobile app? (I'm guessing it was not because you said you had to import the photo, but I ask anyway). Was it some other app?
Probably not relevant but I mention it anyway just in case it is relevant. With my Samsung Galaxy S23 and the Lightroom mobile app taking the photos, I photographed a white car in bright sunlight; in those DNG photos, no green (or any other) tinge, that car shows up as white.
Copy link to clipboard
Copied
Engineering has made a couple of requests:
Copy link to clipboard
Copied
Rikk,
This happens for all DNGs captured with all camera modules in Expert Raw.
I have not experienced this in Pro Mode in the standard Samsung App, but I have also just ran a test in Pro Mode to confirm this, and it downloads the file normally into LrC.
B.
Copy link to clipboard
Copied
Hi Rikk,
Since answering your last questions on 29 April, I have not heard anything more from you on this issue. Is there no solution to the problem?
Regards, Brian
Copy link to clipboard
Copied
We have advised the manufacturer but do not have a response to share yet.
Copy link to clipboard
Copied
Samsung does not create real raw files anymore since early 2023 and they fail to acknowlege it:
It's just a jpg in a DNG container and it shows when editing:
 
Copy link to clipboard
Copied
I have a similar problem. Recently started. S23 ultra. Dang files. Expert raw app. They were coming into Lightroom fine. Mobile and web. Now they are coming in green and bright. I attached a screenshot of ones that were working and then everything now going forward. So either Lightroom is processing then wrong now or expert raw changed something and Lightroom is looking at old settings.