Samsung S9+ panoramic jpeg

Forum|Forum|7 years ago
February 19, 2019
2 replies
2598 views

Good morning. With Lightroom classic cc release 8.2 I can not read - view the jpeg files of the Samung Galaxy S9 + phone, but only the panoramic photo files. What can I do ??
Thank you

samsung s9+ panoramic jpeg

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Correct answer johnrellis

OK, here's a recent panorama taken with my S9+

20190209_123355.jpg - Google Drive

Hope this helps.

That S9+ panorama has the same issue as the S8+ -- it's missing the EOI marker at the end:

JPEGsnoop 1.8.0 by Calvin Hass
Filename:
ERROR: Ran out of buffer before EOI during phase 1 of Scan decode @ 0x00BEBA87
ERROR: Early EOF - file may be missing EOI
$ exiftool -htmldump 20190209_123355.jpg > /dev/null
Warning: JPEG format error - 20190209_123355.jpg

There are three possible workarounds:

1. Open and resave the photo in Photoshop.

2. Turn off the "motion panorama" setting (not clear that actually worked).

3. Use the script in one of the other linked threads to fix the files.

Michael J. Hoffman

Community Expert

I’ve moved this back to LR Classic, as it seems not to be a mobile issue.

However, the two posters in this thread have described opposite symptoms:

Mauro Frojo wrote that his LR CLassic cannot read/view JPG files, but only views panoramic files.

Matt Fitt wrote that his LR Classic cannot read panoramic files (but presumably can read regular photos).

Would either of you be able to post an example image that LR Classic doesn’t read? Please don’t post in the forum, as it will likely be changed in the posting - you’d want to use something like Google Drive or Dropbox to share.

Thanks,

Mike

Matt Fitt

Participating Frequently

I'm pretty sure that Mauro was saying that LR wasn't reading the Samsung JPG files, but then narrowed that statement to specify that it was only occurring with panoramic JPGs. Same as what I'm experiencing.

I can see how you read it the other way, but I'm confident that the two of us are having the exact same problem.

Thanks.

johnrellis

Legend

As discussed in detail in the threads that bhousto90 linked to above, Samsung is generating images that don't conform to the 20-year-old JPEG spec. Nearly every camera and app manages to generate conforming images, but Samsung's panoramas have struggled with this for the past couple of years at least.

So your primary beef should be with Samsung. But good luck with getting through to anyone knowledgeable within Samsung.

You could add your vote and constructive opinion to the existing problem report in the official Adobe feedback forum: Lightroom Classic: Problems importing/viewing Panorama images | Photoshop Family Customer Community . While Adobe could add a workaround to LR, it's more likely that, at best, Adobe will try to get through to Samsung developers to get their act together. Implementing workarounds in LR can have significant long-term costs to Adobe and its customers -- the workarounds can be hard to test thoroughly (because by definition, the bugs they're working around aren't well-defined), and because LR's code starts getting unnecessarily complicated and hard to maintain.