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Screen goes and stays White

Enthusiast ,
Dec 21, 2018 Dec 21, 2018

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Hi,

I  like to look at my work against a white background and I set it up in LR that way so that in D or E, when I double click L, that's what happens - my image appears against a pristine white background. Except in F mode of course, in which case the background remains ... black - unfortunately for me.

I have noticed the problem is more prevalent in D mode than in E. But I may be wrong.

In the past few days, when I double click L, the screen flutters to white and often requires another L click or going back or forward one image to perform as required; but too often, stays white. In which case I reboot LR to get back on track. I have a sense that my processor is struggling - am I right? Or is it something else? I keep all my images in one library - which is the way I need it; could that be the cause? BTW, I implemented some setting adjustments suggested by Julieanne Kost to make the system more efficient a week ago.

I am showing my work to someone today and it would be nice if LR functioned smoothly.

Thanks a lot,

Raphael

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correct answers 1 Correct answer

Community Expert , Dec 21, 2018 Dec 21, 2018

Please try switch off the GPU support from the Lightroom preferences and check if that helps to fix the issue

Go to Lightroom > Preferences > Performance tab > Uncheck "Use Graphics Processor" > Restart Lightroom.

Adobe Lightroom GPU Troubleshooting and FAQ

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Community Expert ,
Dec 21, 2018 Dec 21, 2018

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Please try switch off the GPU support from the Lightroom preferences and check if that helps to fix the issue

Go to Lightroom > Preferences > Performance tab > Uncheck "Use Graphics Processor" > Restart Lightroom.

Adobe Lightroom GPU Troubleshooting and FAQ

My System: Intel i7-8700K - 64GB RAM - NVidia Geforce RTX 3060 - Windows 10 Pro 22H2 -- LR-Classic 13.2 - Photoshop 25.6 - Nik Collection 6.9 - PureRAW 4 - Topaz Photo AI 2

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Enthusiast ,
Dec 21, 2018 Dec 21, 2018

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Thank you Axel.

I just did that (that was one box I dd check per Julieanne's advice). Let's see what happens now - over the course of the day.

I'll definitely get back to you.

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Enthusiast ,
Dec 24, 2018 Dec 24, 2018

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Hey Axel,

I came down with bronchitis since our last conversation which accounts for my lateness in responding. Apologies.

In fact, your solution took care of the problem entirely. Thank you so much!

Be well,

Raphael

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