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Diane in Ohio
Diane in Ohio
Inspiring
May 29, 2022
Question

Scrolling Effect in Folders in Lightroom (Left Panel)

  • May 29, 2022
  • 1 reply
  • 526 views

I don't know how to explain this, but I could scream every time I'm in the Left Panel in Lightroom, open my Pictures folder for example, and when I scroll over the "lines" (files), the lines get covered up like a rolling effect.  When I'm scrolling down through each line, it doesn't remain stationary.  See below if that helps where the Saved Games shows twice.  This is just an example.  Someone has to know how to stop this--I am sure hoping.  Thank you!!!  BTW, I am using the current version of Lightroom Class in my Adobe monthly subscription.

 

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1 reply

johnrellis
johnrellis
Legend
May 29, 2022

Similar symptoms were reported last year with the Export window and the Presets panel. I can find previous threads about the Export window:

https://community.adobe.com/t5/lightroom-classic-discussions/i-m-seeing-menu-tearing-when-scrolling-in-lightroom-classic-10-3-on-windows-10/m-p/12099987

https://community.adobe.com/t5/lightroom-classic-discussions/lightroom-classic-export-window-jitter/m-p/12191466 

 

but not the presets panel. Unfortunately, there was a consolidated bug report in the old feedback forum that may have had solutions, but that got deleted in the transition to these forums:

https://feedback.photoshop.com/conversations/lightroom-classic/lightroom-classic-scrolling-in-export/60ddf86f177dfd4224d2a16f

 

Initial troubleshooting steps:

 

1. Please do the menu command Help > System Info and post the entire contents here. That will tell us the precise versions of LR, Windows, and your graphics system.

 

2. Temporarily set Preferences > Performance > Use Graphics Processor to Off and then restart LR. Does that help?

 

3. Try resetting LR's preferences:
https://www.lightroomqueen.com/articles-page/how-do-i-reset-lightrooms-preferences/


LR sometimes soils its preferences file, and resetting it can fix all sorts of wonky behavior. That article explains how to restore the old preferences if resetting doesn't help.  Resetting didn't help some of the others in those threads above, but you may be tripping over a different problem, and this is easy to try.

Diane in Ohio
Diane in OhioAuthor
Inspiring
May 31, 2022
Thank you for the information. I am trying to follow all these different
paragraphs, but can't. I don't know what I am supposed to do to stop this
absolutely annoying problem. I will call Adobe on Tuesday as well unless
the solution is in your response, but I'm just not following. Thank you
kindly for your response. Diane
Michael J. Hoffman
Community Expert
Michael J. HoffmanCommunity Expert
Community Expert
May 31, 2022

Hi Diane,

 

Please try step 2 from John's mail above. Does that help?

 

If not, please try step 3. Please let us know if the problem is resolved. 

 

 

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