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L
louiselandin
Participant
November 2, 2016
Answered

Shortcut "x" for rejecting photos doesn't work anymore!

  • November 2, 2016
  • 5 replies
  • 2569 views

* Problem: Pressing "X" only HIGHLIGHTS the "VIEW" menu (on Swedish version "Visa"). You can't flag photos as "rejected" using a shortcut anymore, very tiresome.

* Platform: Latest version of Lightroom 6, in Swedish, on a Mac (OS Sierra).

I had a long chat with Support Agents this week, they tried really hard to solve the problem by connecting to my computer. No luck.

I then got this answer by e-mail:

"This is a bug with Lightroom in Spanish Language and we are working on it."

- My Lightroom bug is in the Swedish version.

"This will work fine if you install LR in English language".

- Tried that: In ENGLISH version, hitting ”X” highlights ”PHOTO” Menu, equally useless.

= This seems like a very crazy bug in any language 😉 PLEASE find a solution!

Does anyone else have this problem?

(Thank you, support agents Kumari and Joshi, for a friendly approach and trying to help me: I would have started a new chat with support, but I don't have time for that right now).

Best regards

/CASE 0188327239 NOT RESOLVED

This topic has been closed for replies.
Correct answer johnrellis

The bug with the Swedish shortcuts has been acknowledged by Adobe in this bug report: Lightroom: x keyboard shortcut is assigned to two functions in Library module [Swedish language] | Photoshop Family Cust… . See that report for a workaround.

In ENGLISH version, hitting ”X” highlights ”PHOTO” Menu, equally useless.

I'm not sure why that doesn't work for you.  "x" works properly for me, and I'm sure that if it didn't work for nearly everyone else, we would have seen many bug reports by now. 

But see the workaround I referenced above -- that will fix the shortcut and allow you to use LR in Swedish.

5 replies

Mohit Goyal
Community Manager
Mohit GoyalCommunity Manager
Community Manager
March 8, 2017

Hi louiselandin,

Please update Lightroom to 6.9/2015.9 version which includes the fix for Lightroom CC 2015.8: Shortcut X to reject an image in Library not available (French) | Photoshop Family Customer Communi…

refer: Lightroom CC 2015.9 now available

Regards,

Mohit

danielr28328288
danielr28328288
Participant
February 4, 2017

I have the same issue. French version. Is there a solution proposal?

F. McLion
Community Expert
F. McLionCommunity Expert
Community Expert
February 4, 2017

It will be fixed in the next release.

--- Got your issue resolved? Please label the response as 'Correct Answer' to help your fellow community members find a solution to similar problems. ---
V
VinceWLKR
Participating Frequently
December 17, 2016

Same problem in french...

    M
    misterbarton
    Participant
    December 17, 2016

    Same here, french version. Very frustrating when it used to work very well.

    EDPhotographe
    EDPhotographe
    Participant
    December 10, 2016

    I have the same bug in the FRENCH version

      johnrellis
      johnrellis
      Legend
      December 10, 2016
      I have the same bug in the FRENCH version

      Right, the bug struck several languages, not just Swedish.  Verify you have 2015.8 by doing Help > System Info (LR often fools people into thinking they have the latest), and if you do, post details of your issue in the bug report linked above.

      johnrellis
      johnrellisCorrect answer
      Legend
      November 3, 2016

      The bug with the Swedish shortcuts has been acknowledged by Adobe in this bug report: Lightroom: x keyboard shortcut is assigned to two functions in Library module [Swedish language] | Photoshop Family Cust… . See that report for a workaround.

      In ENGLISH version, hitting ”X” highlights ”PHOTO” Menu, equally useless.

      I'm not sure why that doesn't work for you.  "x" works properly for me, and I'm sure that if it didn't work for nearly everyone else, we would have seen many bug reports by now. 

      But see the workaround I referenced above -- that will fix the shortcut and allow you to use LR in Swedish.

        F
        Fabrice RODRIGUEZ
        Participant
        December 10, 2016

        the last release from this week doesn't fix the issue for me. It's the opposite, the issue was not here in the previous release, it appears just in this Adobe Lightroom [1099473] version. I'm in a French environment.

        Please Adobe, correct this, it shouldn't so complicated to get it right.

        Thanks

        johnrellis
        johnrellis
        Legend
        December 10, 2016

        This forum is a user-to-user forum in which Adobe rarely participates.  Please add your feedback to the bug report in the official Adobe feedback forum: Lightroom: x keyboard shortcut is assigned to two functions in Library module [Swedish language] | Photoshop Family Cust…. Provide all your details, including the output from Help > System Info.  Don't link back to this topic, since Adobe is unlikely to follow the link.

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