Since Lightroom classic update will not open on MacBook Pro 2022 with Sonoma

Report · Nov 27, 2023

I have included the error log that appears when trying to open adobe classic 13.0.1 i am using macos Sonoma 14.1.1, The issue happens every time you try an open lightroom classic, i am able to open Photoshop 24.7.2 without any issue

-------------------------------------

Translated Report (Full Report Below)

-------------------------------------

Process: Adobe Lightroom Classic [2586]

Path: /Applications/Adobe Lightroom Classic/Adobe Lightroom Classic.app/Contents/MacOS/Adobe Lightroom Classic

Identifier: com.adobe.LightroomClassicCC7

Version: 13.0.1 (13.0.1)

Code Type: X86-64 (Translated)

Parent Process: launchd [1]

User ID: 501

Date/Time: 2023-11-28 15:44:09.1717 +1000

OS Version: macOS 14.1.1 (23B81)

Report Version: 12

Anonymous UUID: 0653870D-A48D-7A06-F0AC-0935E418C68C

Sleep/Wake UUID: FF95CE71-E81A-4DBD-B957-9D6DF19678BB

Time Awake Since Boot: 7300 seconds

Time Since Wake: 520 seconds

System Integrity Protection: enabled

Notes:

PC register does not match crashing frame (0x0 vs 0x100E66A78)

Crashed Thread: 0

Exception Type: EXC_CRASH (SIGABRT)

Exception Codes: 0x0000000000000000, 0x0000000000000000

Termination Reason: Namespace DYLD, Code 1 Library missing

Library not loaded: @executable_path/../Frameworks/ahclient.framework/Versions/A/ahclient

Referenced from: <0AC4343F-D8EA-39FB-9C78-D666297A16B2> /Applications/Adobe Lightroom Classic/Adobe Lightroom Classic.app/Contents/MacOS/Adobe Lightroom Classic

Reason: tried: '/Applications/Adobe Lightroom Classic/Adobe Lightroom Classic.app/Contents/Frameworks/ahclient.framework/Versions/A/ahclient' (code signature invalid in <47DC79B7-02B4-3EF8-94DC-5BA4D2085761> '/Applications/Adobe Lightroom Classic/Adobe Lightroom Classic.app/Contents/Frameworks/ahclient.framework/Versions/A/ahclient' (errno=1) sliceOffset=0x00004000, codeBlobOffset=0x00093DA0, codeBlobSize=0x00004320), '/System/Library/Frameworks/ahclient.framework/Versions/A/ahclient' (no such file, not in dyld cache)

(terminated at launch; ignore backtrace)

Error Formulating Crash Report:

PC register does not match crashing frame (0x0 vs 0x100E66A78)

Thread 0 Crashed:

0 Rosetta Runtime Routines 0x100e66a78 ???

1 <translation info unavailable> 0x100efb914 ???

2 dyld 0x200afae05 abort_with_payload_wrapper_internal + 82

3 dyld 0x200afae37 abort_with_payload + 9

4 dyld 0x200a7c15b dyld4::halt(char const*, dyld4::StructuredError const*) + 335

5 dyld 0x200a79545 dyld4::prepare(dyld4::APIs&, dyld3::MachOAnalyzer const*) + 4137

6 dyld 0x200a7833f start + 1839

Thread 1:: com.apple.rosetta.exceptionserver

0 runtime 0x7ff7ffbd3294 0x7ff7ffbcf000 + 17044

Thread 0 crashed with X86 Thread State (64-bit):

rax: 0x0000000000000006 rbx: 0x00000000000000c3 rcx: 0x0000000000000001 rdx: 0x0000000304e84880

rdi: 0x0000002009800700 rsi: 0x0000000109800030 rbp: 0x0000000000000000 rsp: 0x0000000304e84480

r8: 0x0000000304e84480 r9: 0x0000000000000000 r10: 0x00000000000000c3 r11: 0x0000000304e84480

r12: 0x0000000000000000 r13: 0x0000000304e84880 r14: 0x0000000000000006 r15: 0x00000000000000c3

rip: <unavailable> rfl: 0x0000000000000283

tmp0: 0xffffffffffffffff tmp1: 0x0000000100e66a4c tmp2: 0x0000000200afae05

Binary Images:

0x200a72000 - 0x200b11fff dyld (*) <d5406f23-6967-39c4-beb5-6ae3293c7753> /usr/lib/dyld

0x109a83000 - 0x109b66fff com.adobe.AdobeCrashReporter (13.3) <3dac0b40-18e0-3665-88c2-116e35d6be5e> /Applications/Adobe Lightroom Classic/Adobe Lightroom Classic.app/Contents/Frameworks/AdobeCrashReporter.framework/Versions/A/AdobeCrashReporter

0x109900000 - 0x109943fff com.adobe.ag.kernel (1.0.0) <85749ab4-611f-320d-a427-018365472e43> /Applications/Adobe Lightroom Classic/Adobe Lightroom Classic.app/Contents/Frameworks/AgKernel.framework/Versions/A/AgKernel

0x109f52000 - 0x109ff5fff com.canon.edsdk (13.15.10.1) <fc9ebd28-584f-3c24-a725-1763b69e3bce> /Applications/Adobe Lightroom Classic/Adobe Lightroom Classic.app/Contents/Frameworks/EDSDK.framework/Versions/A/EDSDK

0x7ff7ffbcf000 - 0x7ff7ffbfefff runtime (*) <2c5acb8c-fbaf-31ab-aeb3-90905c3fa905> /usr/libexec/rosetta/runtime

0x108e66000 - 0x108eb9fff libRosettaRuntime (*) <a61ec9e9-1174-3dc6-9cdb-0d31811f4850> /Library/Apple/*/libRosettaRuntime

0x10030c000 - 0x1006c3fff com.adobe.LightroomClassicCC7 (13.0.1) <0ac4343f-d8ea-39fb-9c78-d666297a16b2> /Applications/Adobe Lightroom Classic/Adobe Lightroom Classic.app/Contents/MacOS/Adobe Lightroom Classic

0x0 - 0xffffffffffffffff ??? (*) <00000000-0000-0000-0000-000000000000> ???

External Modification Summary:

Calls made by other processes targeting this process:

task_for_pid: 0

thread_create: 0

thread_set_state: 0

Calls made by this process:

task_for_pid: 0

thread_create: 0

thread_set_state: 0

Calls made by all processes on this machine:

task_for_pid: 0

thread_create: 0

thread_set_state: 0

VM Region Summary:

ReadOnly portion of Libraries: Total=8904K resident=0K(0%) swapped_out_or_unallocated=8904K(100%)

Writable regions: Total=164.3M written=0K(0%) resident=0K(0%) swapped_out=0K(0%) unallocated=164.3M(100%)

VIRTUAL REGION

REGION TYPE SIZE COUNT (non-coalesced)

=========== ======= =======

Rosetta Arena 4096K 2

Rosetta Generic 1020K 252

Rosetta IndirectBranch 32K 1

Rosetta JIT 128.0M 1

Rosetta Return Stack 20K 2

Rosetta Thread Context 20K 2

Stack 8176K 1

Stack Guard 56.0M 1

VM_ALLOCATE 18.8M 7

VM_ALLOCATE (reserved) 52K 4 reserved VM address space (unallocated)

__DATA 416K 9

__DATA_CONST 192K 4

__DATA_DIRTY 16K 1

__LINKEDIT 2128K 11

__TEXT 6816K 7

dyld private memory 4360K 4

mapped file 7.7G 43

=========== ======= =======

TOTAL 7.9G 352

TOTAL, minus reserved VM space 7.9G 352

-----------

Full Report

-----------

{"app_name":"Adobe Lightroom Classic","timestamp":"2023-11-28 15:44:09.00 +1000","app_version":"13.0.1","slice_uuid":"0ac4343f-d8ea-39fb-9c78-d666297a16b2","build_version":"13.0.1","platform":1,"bundleID":"com.adobe.LightroomClassicCC7","share_with_app_devs":0,"is_first_party":0,"bug_type":"309","os_version":"macOS 14.1.1 (23B81)","roots_installed":0,"name":"Adobe Lightroom Classic","incident_id":"8FF92DC6-12AE-4182-BB3B-A6CFB98630C6"}

{

"uptime" : 7300,

"procRole" : "Background",

"version" : 2,

"userID" : 501,

"deployVersion" : 210,

"modelCode" : "Mac14,7",

"coalitionID" : 2066,

"osVersion" : {

"train" : "macOS 14.1.1",

"build" : "23B81",

"releaseType" : "User"

},

"captureTime" : "2023-11-28 15:44:09.1717 +1000",

"codeSigningMonitor" : 1,

"incident" : "8FF92DC6-12AE-4182-BB3B-A6CFB98630C6",

"pid" : 2586,

"translated" : true,

"cpuType" : "X86-64",

"roots_installed" : 0,

"bug_type" : "309",

"procLaunch" : "2023-11-28 15:44:08.1320 +1000",

"procStartAbsTime" : 175429958440,

"procExitAbsTime" : 175454906439,

"procName" : "Adobe Lightroom Classic",

"procPath" : "\/Applications\/Adobe Lightroom Classic\/Adobe Lightroom Classic.app\/Contents\/MacOS\/Adobe Lightroom Classic",

"bundleInfo" : {"CFBundleShortVersionString":"13.0.1","CFBundleVersion":"13.0.1","CFBundleIdentifier":"com.adobe.LightroomClassicCC7"},

"storeInfo" : {"deviceIdentifierForVendor":"61B8E2E9-659B-5325-AE55-93226903B573","thirdParty":true},

"parentProc" : "launchd",

"parentPid" : 1,

"coalitionName" : "com.adobe.LightroomClassicCC7",

"crashReporterKey" : "0653870D-A48D-7A06-F0AC-0935E418C68C",

"codeSigningID" : "com.adobe.LightroomClassicCC7",

"codeSigningTeamID" : "JQ525L2MZD",

"codeSigningFlags" : 570491649,

"codeSigningValidationCategory" : 6,

"codeSigningTrustLevel" : 4294967295,

"wakeTime" : 520,

"sleepWakeUUID" : "FF95CE71-E81A-4DBD-B957-9D6DF19678BB",

"sip" : "enabled",

"exception" : {"codes":"0x0000000000000000, 0x0000000000000000","rawCodes":[0,0],"type":"EXC_CRASH","signal":"SIGABRT"},

"termination" : {"code":1,"flags":518,"namespace":"DYLD","indicator":"Library missing","details":["(terminated at launch; ignore backtrace)"],"reasons":["Library not loaded: @executable_path\/..\/Frameworks\/ahclient.framework\/Versions\/A\/ahclient","Referenced from: <0AC4343F-D8EA-39FB-9C78-D666297A16B2> \/Applications\/Adobe Lightroom Classic\/Adobe Lightroom Classic.app\/Contents\/MacOS\/Adobe Lightroom Classic","Reason: tried: '\/Applications\/Adobe Lightroom Classic\/Adobe Lightroom Classic.app\/Contents\/Frameworks\/ahclient.framework\/Versions\/A\/ahclient' (code signature invalid in <47DC79B7-02B4-3EF8-94DC-5BA4D2085761> '\/Applications\/Adobe Lightroom Classic\/Adobe Lightroom Classic.app\/Contents\/Frameworks\/ahclient.framework\/Versions\/A\/ahclient' (errno=1) sliceOffset=0x00004000, codeBlobOffset=0x00093DA0, codeBlobSize=0x00004320), '\/System\/Library\/Frameworks\/ahclient.framework\/Versions\/A\/ahclient' (no such file, not in dyld cache)"]},

"extMods" : {"caller":{"thread_create":0,"thread_set_state":0,"task_for_pid":0},"system":{"thread_create":0,"thread_set_state":0,"task_for_pid":0},"targeted":{"thread_create":0,"thread_set_state":0,"task_for_pid":0},"warnings":0},

"faultingThread" : 0,

"threads" : [{"triggered":true,"id":196568,"threadState":{"flavor":"x86_THREAD_STATE","rbp":{"value":0},"r12":{"value":0},"rosetta":{"tmp2":{"value":8601447941},"tmp1":{"value":4310067788},"tmp0":{"value":18446744073709551615}},"rbx":{"value":195},"r8":{"value":12967232640},"r15":{"value":195},"r10":{"value":195},"rdx":{"value":12967233664},"rdi":{"value":137598338816},"r9":{"value":0},"r13":{"value":12967233664},"rflags":{"value":643},"rax":{"value":6},"rsp":{"value":12967232640},"r11":{"value":12967232640},"rcx":{"value":1},"r14":{"value":6},"rsi":{"value":4454350896}},"frames":[{"imageOffset":4310067832,"region":"Rosetta Runtime Routines","symbolLocation":10872,"imageIndex":7},{"imageOffset":4310677780,"region":"<translation info unavailable>","imageIndex":7},{"imageOffset":560645,"symbol":"abort_with_payload_wrapper_internal","symbolLocation":82,"imageIndex":0},{"imageOffset":560695,"symbol":"abort_with_payload","symbolLocation":9,"imageIndex":0},{"imageOffset":41307,"symbol":"dyld4::halt(char const*, dyld4::StructuredError const*)","symbolLocation":335,"imageIndex":0},{"imageOffset":30021,"symbol":"dyld4::prepare(dyld4::APIs&, dyld3::MachOAnalyzer const*)","symbolLocation":4137,"imageIndex":0},{"imageOffset":25407,"symbol":"start","symbolLocation":1839,"imageIndex":0}]},{"id":196598,"name":"com.apple.rosetta.exceptionserver","threadState":{"flavor":"x86_THREAD_STATE","rbp":{"value":34097745362944},"r12":{"value":0},"rosetta":{"tmp2":{"value":0},"tmp1":{"value":0},"tmp0":{"value":0}},"rbx":{"value":0},"r8":{"value":7939},"r15":{"value":0},"r10":{"value":4444738372},"rdx":{"value":0},"rdi":{"value":0},"r9":{"value":4444738404},"r13":{"value":0},"rflags":{"value":515},"rax":{"value":268451845},"rsp":{"value":0},"r11":{"value":0},"rcx":{"value":17314086914},"r14":{"value":0},"rsi":{"value":2616}},"frames":[{"imageOffset":17044,"imageIndex":4}]}],

"usedImages" : [

{

"source" : "P",

"arch" : "x86_64",

"base" : 8600887296,

"size" : 655360,

"uuid" : "d5406f23-6967-39c4-beb5-6ae3293c7753",

"path" : "\/usr\/lib\/dyld",

"name" : "dyld"

},

{

"source" : "P",

"arch" : "x86_64",

"base" : 4456984576,

"CFBundleShortVersionString" : "13.3",

"CFBundleIdentifier" : "com.adobe.AdobeCrashReporter",

"size" : 933888,

"uuid" : "3dac0b40-18e0-3665-88c2-116e35d6be5e",

"path" : "\/Applications\/Adobe Lightroom Classic\/Adobe Lightroom Classic.app\/Contents\/Frameworks\/AdobeCrashReporter.framework\/Versions\/A\/AdobeCrashReporter",

"name" : "AdobeCrashReporter",

"CFBundleVersion" : "13.3.0.202308212305_12cd77f"

},

{

"source" : "P",

"arch" : "x86_64",

"base" : 4455399424,

"CFBundleShortVersionString" : "1.0.0",

"CFBundleIdentifier" : "com.adobe.ag.kernel",

"size" : 278528,

"uuid" : "85749ab4-611f-320d-a427-018365472e43",

"path" : "\/Applications\/Adobe Lightroom Classic\/Adobe Lightroom Classic.app\/Contents\/Frameworks\/AgKernel.framework\/Versions\/A\/AgKernel",

"name" : "AgKernel",

"CFBundleVersion" : "1"

},

{

"source" : "P",

"arch" : "x86_64",

"base" : 4462026752,

"CFBundleShortVersionString" : "13.15.10.1",

"CFBundleIdentifier" : "com.canon.edsdk",

"size" : 671744,

"uuid" : "fc9ebd28-584f-3c24-a725-1763b69e3bce",

"path" : "\/Applications\/Adobe Lightroom Classic\/Adobe Lightroom Classic.app\/Contents\/Frameworks\/EDSDK.framework\/Versions\/A\/EDSDK",

"name" : "EDSDK",

"CFBundleVersion" : "13.15.10.1"

},

{

"source" : "P",

"arch" : "arm64",

"base" : 140703124221952,

"size" : 196608,

"uuid" : "2c5acb8c-fbaf-31ab-aeb3-90905c3fa905",

"path" : "\/usr\/libexec\/rosetta\/runtime",

"name" : "runtime"

},

{

"source" : "P",

"arch" : "arm64",

"base" : 4444282880,

"size" : 344064,

"uuid" : "a61ec9e9-1174-3dc6-9cdb-0d31811f4850",

"path" : "\/Library\/Apple\/*\/libRosettaRuntime",

"name" : "libRosettaRuntime"

},

{

"source" : "P",

"arch" : "x86_64",

"base" : 4298162176,

"CFBundleShortVersionString" : "13.0.1",

"CFBundleIdentifier" : "com.adobe.LightroomClassicCC7",

"size" : 3899392,

"uuid" : "0ac4343f-d8ea-39fb-9c78-d666297a16b2",

"path" : "\/Applications\/Adobe Lightroom Classic\/Adobe Lightroom Classic.app\/Contents\/MacOS\/Adobe Lightroom Classic",

"name" : "Adobe Lightroom Classic",

"CFBundleVersion" : "13.0.1"

},

{

"size" : 0,

"source" : "A",

"base" : 0,

"uuid" : "00000000-0000-0000-0000-000000000000"

}

],

"sharedCache" : {

"base" : 140703434964992,

"size" : 21474836480,

"uuid" : "67c86f0b-dd40-3694-909d-52e210cbd5fa"

},

"vmSummary" : "ReadOnly portion of Libraries: Total=8904K resident=0K(0%) swapped_out_or_unallocated=8904K(100%)\nWritable regions: Total=164.3M written=0K(0%) resident=0K(0%) swapped_out=0K(0%) unallocated=164.3M(100%)\n\n VIRTUAL REGION \nREGION TYPE SIZE COUNT (non-coalesced) \n=========== ======= ======= \nRosetta Arena 4096K 2 \nRosetta Generic 1020K 252 \nRosetta IndirectBranch 32K 1 \nRosetta JIT 128.0M 1 \nRosetta Return Stack 20K 2 \nRosetta Thread Context 20K 2 \nStack 8176K 1 \nStack Guard 56.0M 1 \nVM_ALLOCATE 18.8M 7 \nVM_ALLOCATE (reserved) 52K 4 reserved VM address space (unallocated)\n__DATA 416K 9 \n__DATA_CONST 192K 4 \n__DATA_DIRTY 16K 1 \n__LINKEDIT 2128K 11 \n__TEXT 6816K 7 \ndyld private memory 4360K 4 \nmapped file 7.7G 43 \n=========== ======= ======= \nTOTAL 7.9G 352 \nTOTAL, minus reserved VM space 7.9G 352 \n",

"legacyInfo" : {

"threadTriggered" : {

}

},

"logWritingSignature" : "25e8672c771f1f246535db0e471248ab5e8c59f5",

"trialInfo" : {

"rollouts" : [

{

"rolloutId" : "639124e81d92412bfb4880b3",

"factorPackIds" : {

},

"deploymentId" : 240000012

},

{

"rolloutId" : "632e3f9c01482c74ed76392d",

"factorPackIds" : {

"SIRI_TEXT_TO_SPEECH" : "651f75f5fb457e489b2ffa70"

},

"deploymentId" : 240000315

}

],

"experiments" : [

{

"treatmentId" : "a092db1b-c401-44fa-9c54-518b7d69ca61",

"experimentId" : "64a844035c85000c0f42398a",

"deploymentId" : 400000019

}

]

},

"reportNotes" : [

"PC register does not match crashing frame (0x0 vs 0x100E66A78)"

]

}

Model: Mac14,7, BootROM 10151.41.12, proc 8:4:4 processors, 8 GB, SMC

Graphics: Apple M2, Apple M2, Built-In

Display: Color LCD, 2560 x 1600 Retina, Main, MirrorOff, Online

Memory Module: LPDDR5, Hynix

AirPort: spairport_wireless_card_type_wifi (0x14E4, 0x4378), wl0: Aug 26 2023 18:16:13 version 18.20.439.0.7.8.163 FWID 01-49626b4b

AirPort:

Bluetooth: Version (null), 0 services, 0 devices, 0 incoming serial ports

Network Service: Wi-Fi, AirPort, en0

USB Device: USB31Bus

Thunderbolt Bus: MacBook Pro, Apple Inc.

Report · Nov 28, 2023

I have Downgraded to the last 12.5.1 version and lightroom now works, looks like ill be staying on this version from now on

Report · Nov 28, 2023

see:

https://community.adobe.com/t5/lightroom-classic-discussions/lightroom-classic-for-mac-crashing-on-l...

Since Lightroom classic update will not open on MacBook Pro 2022 with Sonoma

1 Correct answer