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Participant
November 28, 2023
Answered

Since Lightroom classic update will not open on MacBook Pro 2022 with Sonoma

  • November 28, 2023
  • 2 replies
  • 851 views

I have included the error log that appears when trying to open adobe classic 13.0.1 i am using macos Sonoma 14.1.1, The issue happens every time you try an open lightroom classic, i am able to open Photoshop 24.7.2 without any issue

 

-------------------------------------
Translated Report (Full Report Below)
-------------------------------------
 
Process:               Adobe Lightroom Classic [2586]
Path:                  /Applications/Adobe Lightroom Classic/Adobe Lightroom Classic.app/Contents/MacOS/Adobe Lightroom Classic
Identifier:            com.adobe.LightroomClassicCC7
Version:               13.0.1 (13.0.1)
Code Type:             X86-64 (Translated)
Parent Process:        launchd [1]
User ID:               501
 
Date/Time:             2023-11-28 15:44:09.1717 +1000
OS Version:            macOS 14.1.1 (23B81)
Report Version:        12
Anonymous UUID:        0653870D-A48D-7A06-F0AC-0935E418C68C
 
Sleep/Wake UUID:       FF95CE71-E81A-4DBD-B957-9D6DF19678BB
 
Time Awake Since Boot: 7300 seconds
Time Since Wake:       520 seconds
 
System Integrity Protection: enabled
 
Notes:
PC register does not match crashing frame (0x0 vs 0x100E66A78)
 
Crashed Thread:        0
 
Exception Type:        EXC_CRASH (SIGABRT)
Exception Codes:       0x0000000000000000, 0x0000000000000000
 
Termination Reason:    Namespace DYLD, Code 1 Library missing
Library not loaded: @6878337_path/../Frameworks/ahclient.framework/Versions/A/ahclient
Referenced from: <0AC4343F-D8EA-39FB-9C78-D666297A16B2> /Applications/Adobe Lightroom Classic/Adobe Lightroom Classic.app/Contents/MacOS/Adobe Lightroom Classic
Reason: tried: '/Applications/Adobe Lightroom Classic/Adobe Lightroom Classic.app/Contents/Frameworks/ahclient.framework/Versions/A/ahclient' (code signature invalid in <47DC79B7-02B4-3EF8-94DC-5BA4D2085761> '/Applications/Adobe Lightroom Classic/Adobe Lightroom Classic.app/Contents/Frameworks/ahclient.framework/Versions/A/ahclient' (errno=1) sliceOffset=0x00004000, codeBlobOffset=0x00093DA0, codeBlobSize=0x00004320), '/System/Library/Frameworks/ahclient.framework/Versions/A/ahclient' (no such file, not in dyld cache)
(terminated at launch; ignore backtrace)
 
Error Formulating Crash Report:
PC register does not match crashing frame (0x0 vs 0x100E66A78)
 
Thread 0 Crashed:
0   Rosetta Runtime Routines       0x100e66a78 ???
1   <translation info unavailable>       0x100efb914 ???
2   dyld                                 0x200afae05 abort_with_payload_wrapper_internal + 82
3   dyld                                 0x200afae37 abort_with_payload + 9
4   dyld                                 0x200a7c15b dyld4::halt(char const*, dyld4::StructuredError const*) + 335
5   dyld                                 0x200a79545 dyld4::prepare(dyld4::APIs&, dyld3::MachOAnalyzer const*) + 4137
6   dyld                                 0x200a7833f start + 1839
 
Thread 1:: com.apple.rosetta.exceptionserver
0   runtime                          0x7ff7ffbd3294 0x7ff7ffbcf000 + 17044
 
 
Thread 0 crashed with X86 Thread State (64-bit):
  rax: 0x0000000000000006  rbx: 0x00000000000000c3  rcx: 0x0000000000000001  rdx: 0x0000000304e84880
  rdi: 0x0000002009800700  rsi: 0x0000000109800030  rbp: 0x0000000000000000  rsp: 0x0000000304e84480
   r8: 0x0000000304e84480   r9: 0x0000000000000000  r10: 0x00000000000000c3  r11: 0x0000000304e84480
  r12: 0x0000000000000000  r13: 0x0000000304e84880  r14: 0x0000000000000006  r15: 0x00000000000000c3
  rip: <unavailable>       rfl: 0x0000000000000283
 tmp0: 0xffffffffffffffff tmp1: 0x0000000100e66a4c tmp2: 0x0000000200afae05
 
 
Binary Images:
       0x200a72000 -        0x200b11fff dyld (*) <d5406f23-6967-39c4-beb5-6ae3293c7753> /usr/lib/dyld
       0x109a83000 -        0x109b66fff com.adobe.AdobeCrashReporter (13.3) <3dac0b40-18e0-3665-88c2-116e35d6be5e> /Applications/Adobe Lightroom Classic/Adobe Lightroom Classic.app/Contents/Frameworks/AdobeCrashReporter.framework/Versions/A/AdobeCrashReporter
       0x109900000 -        0x109943fff com.adobe.ag.kernel (1.0.0) <85749ab4-611f-320d-a427-018365472e43> /Applications/Adobe Lightroom Classic/Adobe Lightroom Classic.app/Contents/Frameworks/AgKernel.framework/Versions/A/AgKernel
       0x109f52000 -        0x109ff5fff com.canon.edsdk (13.15.10.1) <fc9ebd28-584f-3c24-a725-1763b69e3bce> /Applications/Adobe Lightroom Classic/Adobe Lightroom Classic.app/Contents/Frameworks/EDSDK.framework/Versions/A/EDSDK
    0x7ff7ffbcf000 -     0x7ff7ffbfefff runtime (*) <2c5acb8c-fbaf-31ab-aeb3-90905c3fa905> /usr/libexec/rosetta/runtime
       0x108e66000 -        0x108eb9fff libRosettaRuntime (*) <a61ec9e9-1174-3dc6-9cdb-0d31811f4850> /Library/Apple/*/libRosettaRuntime
       0x10030c000 -        0x1006c3fff com.adobe.LightroomClassicCC7 (13.0.1) <0ac4343f-d8ea-39fb-9c78-d666297a16b2> /Applications/Adobe Lightroom Classic/Adobe Lightroom Classic.app/Contents/MacOS/Adobe Lightroom Classic
               0x0 - 0xffffffffffffffff ??? (*) <00000000-0000-0000-0000-000000000000> ???
 
External Modification Summary:
  Calls made by other processes targeting this process:
    task_for_pid: 0
    thread_create: 0
    thread_set_state: 0
  Calls made by this process:
    task_for_pid: 0
    thread_create: 0
    thread_set_state: 0
  Calls made by all processes on this machine:
    task_for_pid: 0
    thread_create: 0
    thread_set_state: 0
 
VM Region Summary:
ReadOnly portion of Libraries: Total=8904K resident=0K(0%) swapped_out_or_unallocated=8904K(100%)
Writable regions: Total=164.3M written=0K(0%) resident=0K(0%) swapped_out=0K(0%) unallocated=164.3M(100%)
 
                                VIRTUAL   REGION 
REGION TYPE                        SIZE    COUNT (non-coalesced) 
===========                     =======  ======= 
Rosetta Arena                     4096K        2 
Rosetta Generic                   1020K      252 
Rosetta IndirectBranch              32K        1 
Rosetta JIT                      128.0M        1 
Rosetta Return Stack                20K        2 
Rosetta Thread Context              20K        2 
Stack                             8176K        1 
Stack Guard                       56.0M        1 
VM_ALLOCATE                       18.8M        7 
VM_ALLOCATE (reserved)              52K        4         reserved VM address space (unallocated)
__DATA                             416K        9 
__DATA_CONST                       192K        4 
__DATA_DIRTY                        16K        1 
__LINKEDIT                        2128K       11 
__TEXT                            6816K        7 
dyld private memory               4360K        4 
mapped file                        7.7G       43 
===========                     =======  ======= 
TOTAL                              7.9G      352 
TOTAL, minus reserved VM space     7.9G      352 
 
 
 
-----------
Full Report
-----------
 
{"app_name":"Adobe Lightroom Classic","timestamp":"2023-11-28 15:44:09.00 +1000","app_version":"13.0.1","slice_uuid":"0ac4343f-d8ea-39fb-9c78-d666297a16b2","build_version":"13.0.1","platform":1,"bundleID":"com.adobe.LightroomClassicCC7","share_with_app_devs":0,"is_first_party":0,"bug_type":"309","os_version":"macOS 14.1.1 (23B81)","roots_installed":0,"name":"Adobe Lightroom Classic","incident_id":"8FF92DC6-12AE-4182-BB3B-A6CFB98630C6"}
{
  "uptime" : 7300,
  "procRole" : "Background",
  "version" : 2,
  "userID" : 501,
  "deployVersion" : 210,
  "modelCode" : "Mac14,7",
  "coalitionID" : 2066,
  "osVersion" : {
    "train" : "macOS 14.1.1",
    "build" : "23B81",
    "releaseType" : "User"
  },
  "captureTime" : "2023-11-28 15:44:09.1717 +1000",
  "codeSigningMonitor" : 1,
  "incident" : "8FF92DC6-12AE-4182-BB3B-A6CFB98630C6",
  "pid" : 2586,
  "translated" : true,
  "cpuType" : "X86-64",
  "roots_installed" : 0,
  "bug_type" : "309",
  "procLaunch" : "2023-11-28 15:44:08.1320 +1000",
  "procStartAbsTime" : 175429958440,
  "procExitAbsTime" : 175454906439,
  "procName" : "Adobe Lightroom Classic",
  "procPath" : "\/Applications\/Adobe Lightroom Classic\/Adobe Lightroom Classic.app\/Contents\/MacOS\/Adobe Lightroom Classic",
  "bundleInfo" : {"CFBundleShortVersionString":"13.0.1","CFBundleVersion":"13.0.1","CFBundleIdentifier":"com.adobe.LightroomClassicCC7"},
  "storeInfo" : {"deviceIdentifierForVendor":"61B8E2E9-659B-5325-AE55-93226903B573","thirdParty":true},
  "parentProc" : "launchd",
  "parentPid" : 1,
  "coalitionName" : "com.adobe.LightroomClassicCC7",
  "crashReporterKey" : "0653870D-A48D-7A06-F0AC-0935E418C68C",
  "codeSigningID" : "com.adobe.LightroomClassicCC7",
  "codeSigningTeamID" : "JQ525L2MZD",
  "codeSigningFlags" : 570491649,
  "codeSigningValidationCategory" : 6,
  "codeSigningTrustLevel" : 4294967295,
  "wakeTime" : 520,
  "sleepWakeUUID" : "FF95CE71-E81A-4DBD-B957-9D6DF19678BB",
  "sip" : "enabled",
  "exception" : {"codes":"0x0000000000000000, 0x0000000000000000","rawCodes":[0,0],"type":"EXC_CRASH","signal":"SIGABRT"},
  "termination" : {"code":1,"flags":518,"namespace":"DYLD","indicator":"Library missing","details":["(terminated at launch; ignore backtrace)"],"reasons":["Library not loaded: @6878337_path\/..\/Frameworks\/ahclient.framework\/Versions\/A\/ahclient","Referenced from: <0AC4343F-D8EA-39FB-9C78-D666297A16B2> \/Applications\/Adobe Lightroom Classic\/Adobe Lightroom Classic.app\/Contents\/MacOS\/Adobe Lightroom Classic","Reason: tried: '\/Applications\/Adobe Lightroom Classic\/Adobe Lightroom Classic.app\/Contents\/Frameworks\/ahclient.framework\/Versions\/A\/ahclient' (code signature invalid in <47DC79B7-02B4-3EF8-94DC-5BA4D2085761> '\/Applications\/Adobe Lightroom Classic\/Adobe Lightroom Classic.app\/Contents\/Frameworks\/ahclient.framework\/Versions\/A\/ahclient' (errno=1) sliceOffset=0x00004000, codeBlobOffset=0x00093DA0, codeBlobSize=0x00004320), '\/System\/Library\/Frameworks\/ahclient.framework\/Versions\/A\/ahclient' (no such file, not in dyld cache)"]},
  "extMods" : {"caller":{"thread_create":0,"thread_set_state":0,"task_for_pid":0},"system":{"thread_create":0,"thread_set_state":0,"task_for_pid":0},"targeted":{"thread_create":0,"thread_set_state":0,"task_for_pid":0},"warnings":0},
  "faultingThread" : 0,
  "threads" : [{"triggered":true,"id":196568,"threadState":{"flavor":"x86_THREAD_STATE","rbp":{"value":0},"r12":{"value":0},"rosetta":{"tmp2":{"value":8601447941},"tmp1":{"value":4310067788},"tmp0":{"value":18446744073709551615}},"rbx":{"value":195},"r8":{"value":12967232640},"r15":{"value":195},"r10":{"value":195},"rdx":{"value":12967233664},"rdi":{"value":137598338816},"r9":{"value":0},"r13":{"value":12967233664},"rflags":{"value":643},"rax":{"value":6},"rsp":{"value":12967232640},"r11":{"value":12967232640},"rcx":{"value":1},"r14":{"value":6},"rsi":{"value":4454350896}},"frames":[{"imageOffset":4310067832,"region":"Rosetta Runtime Routines","symbolLocation":10872,"imageIndex":7},{"imageOffset":4310677780,"region":"<translation info unavailable>","imageIndex":7},{"imageOffset":560645,"symbol":"abort_with_payload_wrapper_internal","symbolLocation":82,"imageIndex":0},{"imageOffset":560695,"symbol":"abort_with_payload","symbolLocation":9,"imageIndex":0},{"imageOffset":41307,"symbol":"dyld4::halt(char const*, dyld4::StructuredError const*)","symbolLocation":335,"imageIndex":0},{"imageOffset":30021,"symbol":"dyld4::prepare(dyld4::APIs&, dyld3::MachOAnalyzer const*)","symbolLocation":4137,"imageIndex":0},{"imageOffset":25407,"symbol":"start","symbolLocation":1839,"imageIndex":0}]},{"id":196598,"name":"com.apple.rosetta.exceptionserver","threadState":{"flavor":"x86_THREAD_STATE","rbp":{"value":34097745362944},"r12":{"value":0},"rosetta":{"tmp2":{"value":0},"tmp1":{"value":0},"tmp0":{"value":0}},"rbx":{"value":0},"r8":{"value":7939},"r15":{"value":0},"r10":{"value":4444738372},"rdx":{"value":0},"rdi":{"value":0},"r9":{"value":4444738404},"r13":{"value":0},"rflags":{"value":515},"rax":{"value":268451845},"rsp":{"value":0},"r11":{"value":0},"rcx":{"value":17314086914},"r14":{"value":0},"rsi":{"value":2616}},"frames":[{"imageOffset":17044,"imageIndex":4}]}],
  "usedImages" : [
  {
    "source" : "P",
    "arch" : "x86_64",
    "base" : 8600887296,
    "size" : 655360,
    "uuid" : "d5406f23-6967-39c4-beb5-6ae3293c7753",
    "path" : "\/usr\/lib\/dyld",
    "name" : "dyld"
  },
  {
    "source" : "P",
    "arch" : "x86_64",
    "base" : 4456984576,
    "CFBundleShortVersionString" : "13.3",
    "CFBundleIdentifier" : "com.adobe.AdobeCrashReporter",
    "size" : 933888,
    "uuid" : "3dac0b40-18e0-3665-88c2-116e35d6be5e",
    "path" : "\/Applications\/Adobe Lightroom Classic\/Adobe Lightroom Classic.app\/Contents\/Frameworks\/AdobeCrashReporter.framework\/Versions\/A\/AdobeCrashReporter",
    "name" : "AdobeCrashReporter",
    "CFBundleVersion" : "13.3.0.202308212305_12cd77f"
  },
  {
    "source" : "P",
    "arch" : "x86_64",
    "base" : 4455399424,
    "CFBundleShortVersionString" : "1.0.0",
    "CFBundleIdentifier" : "com.adobe.ag.kernel",
    "size" : 278528,
    "uuid" : "85749ab4-611f-320d-a427-018365472e43",
    "path" : "\/Applications\/Adobe Lightroom Classic\/Adobe Lightroom Classic.app\/Contents\/Frameworks\/AgKernel.framework\/Versions\/A\/AgKernel",
    "name" : "AgKernel",
    "CFBundleVersion" : "1"
  },
  {
    "source" : "P",
    "arch" : "x86_64",
    "base" : 4462026752,
    "CFBundleShortVersionString" : "13.15.10.1",
    "CFBundleIdentifier" : "com.canon.edsdk",
    "size" : 671744,
    "uuid" : "fc9ebd28-584f-3c24-a725-1763b69e3bce",
    "path" : "\/Applications\/Adobe Lightroom Classic\/Adobe Lightroom Classic.app\/Contents\/Frameworks\/EDSDK.framework\/Versions\/A\/EDSDK",
    "name" : "EDSDK",
    "CFBundleVersion" : "13.15.10.1"
  },
  {
    "source" : "P",
    "arch" : "arm64",
    "base" : 140703124221952,
    "size" : 196608,
    "uuid" : "2c5acb8c-fbaf-31ab-aeb3-90905c3fa905",
    "path" : "\/usr\/libexec\/rosetta\/runtime",
    "name" : "runtime"
  },
  {
    "source" : "P",
    "arch" : "arm64",
    "base" : 4444282880,
    "size" : 344064,
    "uuid" : "a61ec9e9-1174-3dc6-9cdb-0d31811f4850",
    "path" : "\/Library\/Apple\/*\/libRosettaRuntime",
    "name" : "libRosettaRuntime"
  },
  {
    "source" : "P",
    "arch" : "x86_64",
    "base" : 4298162176,
    "CFBundleShortVersionString" : "13.0.1",
    "CFBundleIdentifier" : "com.adobe.LightroomClassicCC7",
    "size" : 3899392,
    "uuid" : "0ac4343f-d8ea-39fb-9c78-d666297a16b2",
    "path" : "\/Applications\/Adobe Lightroom Classic\/Adobe Lightroom Classic.app\/Contents\/MacOS\/Adobe Lightroom Classic",
    "name" : "Adobe Lightroom Classic",
    "CFBundleVersion" : "13.0.1"
  },
  {
    "size" : 0,
    "source" : "A",
    "base" : 0,
    "uuid" : "00000000-0000-0000-0000-000000000000"
  }
],
  "sharedCache" : {
  "base" : 140703434964992,
  "size" : 21474836480,
  "uuid" : "67c86f0b-dd40-3694-909d-52e210cbd5fa"
},
  "vmSummary" : "ReadOnly portion of Libraries: Total=8904K resident=0K(0%) swapped_out_or_unallocated=8904K(100%)\nWritable regions: Total=164.3M written=0K(0%) resident=0K(0%) swapped_out=0K(0%) unallocated=164.3M(100%)\n\n                                VIRTUAL   REGION \nREGION TYPE                        SIZE    COUNT (non-coalesced) \n===========                     =======  ======= \nRosetta Arena                     4096K        2 \nRosetta Generic                   1020K      252 \nRosetta IndirectBranch              32K        1 \nRosetta JIT                      128.0M        1 \nRosetta Return Stack                20K        2 \nRosetta Thread Context              20K        2 \nStack                             8176K        1 \nStack Guard                       56.0M        1 \nVM_ALLOCATE                       18.8M        7 \nVM_ALLOCATE (reserved)              52K        4         reserved VM address space (unallocated)\n__DATA                             416K        9 \n__DATA_CONST                       192K        4 \n__DATA_DIRTY                        16K        1 \n__LINKEDIT                        2128K       11 \n__TEXT                            6816K        7 \ndyld private memory               4360K        4 \nmapped file                        7.7G       43 \n===========                     =======  ======= \nTOTAL                              7.9G      352 \nTOTAL, minus reserved VM space     7.9G      352 \n",
  "legacyInfo" : {
  "threadTriggered" : {
 
  }
},
  "logWritingSignature" : "25e8672c771f1f246535db0e471248ab5e8c59f5",
  "trialInfo" : {
  "rollouts" : [
    {
      "rolloutId" : "639124e81d92412bfb4880b3",
      "factorPackIds" : {
 
      },
      "deploymentId" : 240000012
    },
    {
      "rolloutId" : "632e3f9c01482c74ed76392d",
      "factorPackIds" : {
        "SIRI_TEXT_TO_SPEECH" : "651f75f5fb457e489b2ffa70"
      },
      "deploymentId" : 240000315
    }
  ],
  "experiments" : [
    {
      "treatmentId" : "a092db1b-c401-44fa-9c54-518b7d69ca61",
      "experimentId" : "64a844035c85000c0f42398a",
      "deploymentId" : 400000019
    }
  ]
},
  "reportNotes" : [
  "PC register does not match crashing frame (0x0 vs 0x100E66A78)"
]
}
 
Model: Mac14,7, BootROM 10151.41.12, proc 8:4:4 processors, 8 GB, SMC 
Graphics: Apple M2, Apple M2, Built-In
Display: Color LCD, 2560 x 1600 Retina, Main, MirrorOff, Online
Memory Module: LPDDR5, Hynix
AirPort: spairport_wireless_card_type_wifi (0x14E4, 0x4378), wl0: Aug 26 2023 18:16:13 version 18.20.439.0.7.8.163 FWID 01-49626b4b
AirPort: 
Bluetooth: Version (null), 0 services, 0 devices, 0 incoming serial ports
Network Service: Wi-Fi, AirPort, en0
USB Device: USB31Bus
USB Device: USB31Bus
Thunderbolt Bus: MacBook Pro, Apple Inc.
Thunderbolt Bus: MacBook Pro, Apple Inc.

 

This topic has been closed for replies.

2 replies

Participant
November 28, 2023

I have Downgraded to the last 12.5.1 version and lightroom now works, looks like ill be staying on this version from now on