• Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
    Dedicated community for Japanese speakers
  • 한국 커뮤니티
    Dedicated community for Korean speakers
Exit
1

Since Lightroom classic update will not open on MacBook Pro 2022 with Sonoma

New Here ,
Nov 27, 2023 Nov 27, 2023

Copy link to clipboard

Copied

I have included the error log that appears when trying to open adobe classic 13.0.1 i am using macos Sonoma 14.1.1, The issue happens every time you try an open lightroom classic, i am able to open Photoshop 24.7.2 without any issue

 

-------------------------------------
Translated Report (Full Report Below)
-------------------------------------
 
Process:               Adobe Lightroom Classic [2586]
Path:                  /Applications/Adobe Lightroom Classic/Adobe Lightroom Classic.app/Contents/MacOS/Adobe Lightroom Classic
Identifier:            com.adobe.LightroomClassicCC7
Version:               13.0.1 (13.0.1)
Code Type:             X86-64 (Translated)
Parent Process:        launchd [1]
User ID:               501
 
Date/Time:             2023-11-28 15:44:09.1717 +1000
OS Version:            macOS 14.1.1 (23B81)
Report Version:        12
Anonymous UUID:        0653870D-A48D-7A06-F0AC-0935E418C68C
 
Sleep/Wake UUID:       FF95CE71-E81A-4DBD-B957-9D6DF19678BB
 
Time Awake Since Boot: 7300 seconds
Time Since Wake:       520 seconds
 
System Integrity Protection: enabled
 
Notes:
PC register does not match crashing frame (0x0 vs 0x100E66A78)
 
Crashed Thread:        0
 
Exception Type:        EXC_CRASH (SIGABRT)
Exception Codes:       0x0000000000000000, 0x0000000000000000
 
Termination Reason:    Namespace DYLD, Code 1 Library missing
Library not loaded: @executable_path/../Frameworks/ahclient.framework/Versions/A/ahclient
Referenced from: <0AC4343F-D8EA-39FB-9C78-D666297A16B2> /Applications/Adobe Lightroom Classic/Adobe Lightroom Classic.app/Contents/MacOS/Adobe Lightroom Classic
Reason: tried: '/Applications/Adobe Lightroom Classic/Adobe Lightroom Classic.app/Contents/Frameworks/ahclient.framework/Versions/A/ahclient' (code signature invalid in <47DC79B7-02B4-3EF8-94DC-5BA4D2085761> '/Applications/Adobe Lightroom Classic/Adobe Lightroom Classic.app/Contents/Frameworks/ahclient.framework/Versions/A/ahclient' (errno=1) sliceOffset=0x00004000, codeBlobOffset=0x00093DA0, codeBlobSize=0x00004320), '/System/Library/Frameworks/ahclient.framework/Versions/A/ahclient' (no such file, not in dyld cache)
(terminated at launch; ignore backtrace)
 
Error Formulating Crash Report:
PC register does not match crashing frame (0x0 vs 0x100E66A78)
 
Thread 0 Crashed:
0   Rosetta Runtime Routines       0x100e66a78 ???
1   <translation info unavailable>       0x100efb914 ???
2   dyld                                 0x200afae05 abort_with_payload_wrapper_internal + 82
3   dyld                                 0x200afae37 abort_with_payload + 9
4   dyld                                 0x200a7c15b dyld4::halt(char const*, dyld4::StructuredError const*) + 335
5   dyld                                 0x200a79545 dyld4::prepare(dyld4::APIs&, dyld3::MachOAnalyzer const*) + 4137
6   dyld                                 0x200a7833f start + 1839
 
Thread 1:: com.apple.rosetta.exceptionserver
0   runtime                          0x7ff7ffbd3294 0x7ff7ffbcf000 + 17044
 
 
Thread 0 crashed with X86 Thread State (64-bit):
  rax: 0x0000000000000006  rbx: 0x00000000000000c3  rcx: 0x0000000000000001  rdx: 0x0000000304e84880
  rdi: 0x0000002009800700  rsi: 0x0000000109800030  rbp: 0x0000000000000000  rsp: 0x0000000304e84480
   r8: 0x0000000304e84480   r9: 0x0000000000000000  r10: 0x00000000000000c3  r11: 0x0000000304e84480
  r12: 0x0000000000000000  r13: 0x0000000304e84880  r14: 0x0000000000000006  r15: 0x00000000000000c3
  rip: <unavailable>       rfl: 0x0000000000000283
 tmp0: 0xffffffffffffffff tmp1: 0x0000000100e66a4c tmp2: 0x0000000200afae05
 
 
Binary Images:
       0x200a72000 -        0x200b11fff dyld (*) <d5406f23-6967-39c4-beb5-6ae3293c7753> /usr/lib/dyld
       0x109a83000 -        0x109b66fff com.adobe.AdobeCrashReporter (13.3) <3dac0b40-18e0-3665-88c2-116e35d6be5e> /Applications/Adobe Lightroom Classic/Adobe Lightroom Classic.app/Contents/Frameworks/AdobeCrashReporter.framework/Versions/A/AdobeCrashReporter
       0x109900000 -        0x109943fff com.adobe.ag.kernel (1.0.0) <85749ab4-611f-320d-a427-018365472e43> /Applications/Adobe Lightroom Classic/Adobe Lightroom Classic.app/Contents/Frameworks/AgKernel.framework/Versions/A/AgKernel
       0x109f52000 -        0x109ff5fff com.canon.edsdk (13.15.10.1) <fc9ebd28-584f-3c24-a725-1763b69e3bce> /Applications/Adobe Lightroom Classic/Adobe Lightroom Classic.app/Contents/Frameworks/EDSDK.framework/Versions/A/EDSDK
    0x7ff7ffbcf000 -     0x7ff7ffbfefff runtime (*) <2c5acb8c-fbaf-31ab-aeb3-90905c3fa905> /usr/libexec/rosetta/runtime
       0x108e66000 -        0x108eb9fff libRosettaRuntime (*) <a61ec9e9-1174-3dc6-9cdb-0d31811f4850> /Library/Apple/*/libRosettaRuntime
       0x10030c000 -        0x1006c3fff com.adobe.LightroomClassicCC7 (13.0.1) <0ac4343f-d8ea-39fb-9c78-d666297a16b2> /Applications/Adobe Lightroom Classic/Adobe Lightroom Classic.app/Contents/MacOS/Adobe Lightroom Classic
               0x0 - 0xffffffffffffffff ??? (*) <00000000-0000-0000-0000-000000000000> ???
 
External Modification Summary:
  Calls made by other processes targeting this process:
    task_for_pid: 0
    thread_create: 0
    thread_set_state: 0
  Calls made by this process:
    task_for_pid: 0
    thread_create: 0
    thread_set_state: 0
  Calls made by all processes on this machine:
    task_for_pid: 0
    thread_create: 0
    thread_set_state: 0
 
VM Region Summary:
ReadOnly portion of Libraries: Total=8904K resident=0K(0%) swapped_out_or_unallocated=8904K(100%)
Writable regions: Total=164.3M written=0K(0%) resident=0K(0%) swapped_out=0K(0%) unallocated=164.3M(100%)
 
                                VIRTUAL   REGION 
REGION TYPE                        SIZE    COUNT (non-coalesced) 
===========                     =======  ======= 
Rosetta Arena                     4096K        2 
Rosetta Generic                   1020K      252 
Rosetta IndirectBranch              32K        1 
Rosetta JIT                      128.0M        1 
Rosetta Return Stack                20K        2 
Rosetta Thread Context              20K        2 
Stack                             8176K        1 
Stack Guard                       56.0M        1 
VM_ALLOCATE                       18.8M        7 
VM_ALLOCATE (reserved)              52K        4         reserved VM address space (unallocated)
__DATA                             416K        9 
__DATA_CONST                       192K        4 
__DATA_DIRTY                        16K        1 
__LINKEDIT                        2128K       11 
__TEXT                            6816K        7 
dyld private memory               4360K        4 
mapped file                        7.7G       43 
===========                     =======  ======= 
TOTAL                              7.9G      352 
TOTAL, minus reserved VM space     7.9G      352 
 
 
 
-----------
Full Report
-----------
 
{"app_name":"Adobe Lightroom Classic","timestamp":"2023-11-28 15:44:09.00 +1000","app_version":"13.0.1","slice_uuid":"0ac4343f-d8ea-39fb-9c78-d666297a16b2","build_version":"13.0.1","platform":1,"bundleID":"com.adobe.LightroomClassicCC7","share_with_app_devs":0,"is_first_party":0,"bug_type":"309","os_version":"macOS 14.1.1 (23B81)","roots_installed":0,"name":"Adobe Lightroom Classic","incident_id":"8FF92DC6-12AE-4182-BB3B-A6CFB98630C6"}
{
  "uptime" : 7300,
  "procRole" : "Background",
  "version" : 2,
  "userID" : 501,
  "deployVersion" : 210,
  "modelCode" : "Mac14,7",
  "coalitionID" : 2066,
  "osVersion" : {
    "train" : "macOS 14.1.1",
    "build" : "23B81",
    "releaseType" : "User"
  },
  "captureTime" : "2023-11-28 15:44:09.1717 +1000",
  "codeSigningMonitor" : 1,
  "incident" : "8FF92DC6-12AE-4182-BB3B-A6CFB98630C6",
  "pid" : 2586,
  "translated" : true,
  "cpuType" : "X86-64",
  "roots_installed" : 0,
  "bug_type" : "309",
  "procLaunch" : "2023-11-28 15:44:08.1320 +1000",
  "procStartAbsTime" : 175429958440,
  "procExitAbsTime" : 175454906439,
  "procName" : "Adobe Lightroom Classic",
  "procPath" : "\/Applications\/Adobe Lightroom Classic\/Adobe Lightroom Classic.app\/Contents\/MacOS\/Adobe Lightroom Classic",
  "bundleInfo" : {"CFBundleShortVersionString":"13.0.1","CFBundleVersion":"13.0.1","CFBundleIdentifier":"com.adobe.LightroomClassicCC7"},
  "storeInfo" : {"deviceIdentifierForVendor":"61B8E2E9-659B-5325-AE55-93226903B573","thirdParty":true},
  "parentProc" : "launchd",
  "parentPid" : 1,
  "coalitionName" : "com.adobe.LightroomClassicCC7",
  "crashReporterKey" : "0653870D-A48D-7A06-F0AC-0935E418C68C",
  "codeSigningID" : "com.adobe.LightroomClassicCC7",
  "codeSigningTeamID" : "JQ525L2MZD",
  "codeSigningFlags" : 570491649,
  "codeSigningValidationCategory" : 6,
  "codeSigningTrustLevel" : 4294967295,
  "wakeTime" : 520,
  "sleepWakeUUID" : "FF95CE71-E81A-4DBD-B957-9D6DF19678BB",
  "sip" : "enabled",
  "exception" : {"codes":"0x0000000000000000, 0x0000000000000000","rawCodes":[0,0],"type":"EXC_CRASH","signal":"SIGABRT"},
  "termination" : {"code":1,"flags":518,"namespace":"DYLD","indicator":"Library missing","details":["(terminated at launch; ignore backtrace)"],"reasons":["Library not loaded: @executable_path\/..\/Frameworks\/ahclient.framework\/Versions\/A\/ahclient","Referenced from: <0AC4343F-D8EA-39FB-9C78-D666297A16B2> \/Applications\/Adobe Lightroom Classic\/Adobe Lightroom Classic.app\/Contents\/MacOS\/Adobe Lightroom Classic","Reason: tried: '\/Applications\/Adobe Lightroom Classic\/Adobe Lightroom Classic.app\/Contents\/Frameworks\/ahclient.framework\/Versions\/A\/ahclient' (code signature invalid in <47DC79B7-02B4-3EF8-94DC-5BA4D2085761> '\/Applications\/Adobe Lightroom Classic\/Adobe Lightroom Classic.app\/Contents\/Frameworks\/ahclient.framework\/Versions\/A\/ahclient' (errno=1) sliceOffset=0x00004000, codeBlobOffset=0x00093DA0, codeBlobSize=0x00004320), '\/System\/Library\/Frameworks\/ahclient.framework\/Versions\/A\/ahclient' (no such file, not in dyld cache)"]},
  "extMods" : {"caller":{"thread_create":0,"thread_set_state":0,"task_for_pid":0},"system":{"thread_create":0,"thread_set_state":0,"task_for_pid":0},"targeted":{"thread_create":0,"thread_set_state":0,"task_for_pid":0},"warnings":0},
  "faultingThread" : 0,
  "threads" : [{"triggered":true,"id":196568,"threadState":{"flavor":"x86_THREAD_STATE","rbp":{"value":0},"r12":{"value":0},"rosetta":{"tmp2":{"value":8601447941},"tmp1":{"value":4310067788},"tmp0":{"value":18446744073709551615}},"rbx":{"value":195},"r8":{"value":12967232640},"r15":{"value":195},"r10":{"value":195},"rdx":{"value":12967233664},"rdi":{"value":137598338816},"r9":{"value":0},"r13":{"value":12967233664},"rflags":{"value":643},"rax":{"value":6},"rsp":{"value":12967232640},"r11":{"value":12967232640},"rcx":{"value":1},"r14":{"value":6},"rsi":{"value":4454350896}},"frames":[{"imageOffset":4310067832,"region":"Rosetta Runtime Routines","symbolLocation":10872,"imageIndex":7},{"imageOffset":4310677780,"region":"<translation info unavailable>","imageIndex":7},{"imageOffset":560645,"symbol":"abort_with_payload_wrapper_internal","symbolLocation":82,"imageIndex":0},{"imageOffset":560695,"symbol":"abort_with_payload","symbolLocation":9,"imageIndex":0},{"imageOffset":41307,"symbol":"dyld4::halt(char const*, dyld4::StructuredError const*)","symbolLocation":335,"imageIndex":0},{"imageOffset":30021,"symbol":"dyld4::prepare(dyld4::APIs&, dyld3::MachOAnalyzer const*)","symbolLocation":4137,"imageIndex":0},{"imageOffset":25407,"symbol":"start","symbolLocation":1839,"imageIndex":0}]},{"id":196598,"name":"com.apple.rosetta.exceptionserver","threadState":{"flavor":"x86_THREAD_STATE","rbp":{"value":34097745362944},"r12":{"value":0},"rosetta":{"tmp2":{"value":0},"tmp1":{"value":0},"tmp0":{"value":0}},"rbx":{"value":0},"r8":{"value":7939},"r15":{"value":0},"r10":{"value":4444738372},"rdx":{"value":0},"rdi":{"value":0},"r9":{"value":4444738404},"r13":{"value":0},"rflags":{"value":515},"rax":{"value":268451845},"rsp":{"value":0},"r11":{"value":0},"rcx":{"value":17314086914},"r14":{"value":0},"rsi":{"value":2616}},"frames":[{"imageOffset":17044,"imageIndex":4}]}],
  "usedImages" : [
  {
    "source" : "P",
    "arch" : "x86_64",
    "base" : 8600887296,
    "size" : 655360,
    "uuid" : "d5406f23-6967-39c4-beb5-6ae3293c7753",
    "path" : "\/usr\/lib\/dyld",
    "name" : "dyld"
  },
  {
    "source" : "P",
    "arch" : "x86_64",
    "base" : 4456984576,
    "CFBundleShortVersionString" : "13.3",
    "CFBundleIdentifier" : "com.adobe.AdobeCrashReporter",
    "size" : 933888,
    "uuid" : "3dac0b40-18e0-3665-88c2-116e35d6be5e",
    "path" : "\/Applications\/Adobe Lightroom Classic\/Adobe Lightroom Classic.app\/Contents\/Frameworks\/AdobeCrashReporter.framework\/Versions\/A\/AdobeCrashReporter",
    "name" : "AdobeCrashReporter",
    "CFBundleVersion" : "13.3.0.202308212305_12cd77f"
  },
  {
    "source" : "P",
    "arch" : "x86_64",
    "base" : 4455399424,
    "CFBundleShortVersionString" : "1.0.0",
    "CFBundleIdentifier" : "com.adobe.ag.kernel",
    "size" : 278528,
    "uuid" : "85749ab4-611f-320d-a427-018365472e43",
    "path" : "\/Applications\/Adobe Lightroom Classic\/Adobe Lightroom Classic.app\/Contents\/Frameworks\/AgKernel.framework\/Versions\/A\/AgKernel",
    "name" : "AgKernel",
    "CFBundleVersion" : "1"
  },
  {
    "source" : "P",
    "arch" : "x86_64",
    "base" : 4462026752,
    "CFBundleShortVersionString" : "13.15.10.1",
    "CFBundleIdentifier" : "com.canon.edsdk",
    "size" : 671744,
    "uuid" : "fc9ebd28-584f-3c24-a725-1763b69e3bce",
    "path" : "\/Applications\/Adobe Lightroom Classic\/Adobe Lightroom Classic.app\/Contents\/Frameworks\/EDSDK.framework\/Versions\/A\/EDSDK",
    "name" : "EDSDK",
    "CFBundleVersion" : "13.15.10.1"
  },
  {
    "source" : "P",
    "arch" : "arm64",
    "base" : 140703124221952,
    "size" : 196608,
    "uuid" : "2c5acb8c-fbaf-31ab-aeb3-90905c3fa905",
    "path" : "\/usr\/libexec\/rosetta\/runtime",
    "name" : "runtime"
  },
  {
    "source" : "P",
    "arch" : "arm64",
    "base" : 4444282880,
    "size" : 344064,
    "uuid" : "a61ec9e9-1174-3dc6-9cdb-0d31811f4850",
    "path" : "\/Library\/Apple\/*\/libRosettaRuntime",
    "name" : "libRosettaRuntime"
  },
  {
    "source" : "P",
    "arch" : "x86_64",
    "base" : 4298162176,
    "CFBundleShortVersionString" : "13.0.1",
    "CFBundleIdentifier" : "com.adobe.LightroomClassicCC7",
    "size" : 3899392,
    "uuid" : "0ac4343f-d8ea-39fb-9c78-d666297a16b2",
    "path" : "\/Applications\/Adobe Lightroom Classic\/Adobe Lightroom Classic.app\/Contents\/MacOS\/Adobe Lightroom Classic",
    "name" : "Adobe Lightroom Classic",
    "CFBundleVersion" : "13.0.1"
  },
  {
    "size" : 0,
    "source" : "A",
    "base" : 0,
    "uuid" : "00000000-0000-0000-0000-000000000000"
  }
],
  "sharedCache" : {
  "base" : 140703434964992,
  "size" : 21474836480,
  "uuid" : "67c86f0b-dd40-3694-909d-52e210cbd5fa"
},
  "vmSummary" : "ReadOnly portion of Libraries: Total=8904K resident=0K(0%) swapped_out_or_unallocated=8904K(100%)\nWritable regions: Total=164.3M written=0K(0%) resident=0K(0%) swapped_out=0K(0%) unallocated=164.3M(100%)\n\n                                VIRTUAL   REGION \nREGION TYPE                        SIZE    COUNT (non-coalesced) \n===========                     =======  ======= \nRosetta Arena                     4096K        2 \nRosetta Generic                   1020K      252 \nRosetta IndirectBranch              32K        1 \nRosetta JIT                      128.0M        1 \nRosetta Return Stack                20K        2 \nRosetta Thread Context              20K        2 \nStack                             8176K        1 \nStack Guard                       56.0M        1 \nVM_ALLOCATE                       18.8M        7 \nVM_ALLOCATE (reserved)              52K        4         reserved VM address space (unallocated)\n__DATA                             416K        9 \n__DATA_CONST                       192K        4 \n__DATA_DIRTY                        16K        1 \n__LINKEDIT                        2128K       11 \n__TEXT                            6816K        7 \ndyld private memory               4360K        4 \nmapped file                        7.7G       43 \n===========                     =======  ======= \nTOTAL                              7.9G      352 \nTOTAL, minus reserved VM space     7.9G      352 \n",
  "legacyInfo" : {
  "threadTriggered" : {
 
  }
},
  "logWritingSignature" : "25e8672c771f1f246535db0e471248ab5e8c59f5",
  "trialInfo" : {
  "rollouts" : [
    {
      "rolloutId" : "639124e81d92412bfb4880b3",
      "factorPackIds" : {
 
      },
      "deploymentId" : 240000012
    },
    {
      "rolloutId" : "632e3f9c01482c74ed76392d",
      "factorPackIds" : {
        "SIRI_TEXT_TO_SPEECH" : "651f75f5fb457e489b2ffa70"
      },
      "deploymentId" : 240000315
    }
  ],
  "experiments" : [
    {
      "treatmentId" : "a092db1b-c401-44fa-9c54-518b7d69ca61",
      "experimentId" : "64a844035c85000c0f42398a",
      "deploymentId" : 400000019
    }
  ]
},
  "reportNotes" : [
  "PC register does not match crashing frame (0x0 vs 0x100E66A78)"
]
}
 
Model: Mac14,7, BootROM 10151.41.12, proc 8:4:4 processors, 8 GB, SMC 
Graphics: Apple M2, Apple M2, Built-In
Display: Color LCD, 2560 x 1600 Retina, Main, MirrorOff, Online
Memory Module: LPDDR5, Hynix
AirPort: spairport_wireless_card_type_wifi (0x14E4, 0x4378), wl0: Aug 26 2023 18:16:13 version 18.20.439.0.7.8.163 FWID 01-49626b4b
AirPort: 
Bluetooth: Version (null), 0 services, 0 devices, 0 incoming serial ports
Network Service: Wi-Fi, AirPort, en0
USB Device: USB31Bus
USB Device: USB31Bus
Thunderbolt Bus: MacBook Pro, Apple Inc.
Thunderbolt Bus: MacBook Pro, Apple Inc.

 

TOPICS
macOS

Views

359

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines

correct answers 1 Correct answer

LEGEND , Nov 28, 2023 Nov 28, 2023
New Here ,
Nov 28, 2023 Nov 28, 2023

Copy link to clipboard

Copied

I have Downgraded to the last 12.5.1 version and lightroom now works, looks like ill be staying on this version from now on

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
LEGEND ,
Nov 28, 2023 Nov 28, 2023

Copy link to clipboard

Copied

LATEST

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines