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Inspiring
November 19, 2022
Question

Smart Previews Not Loading

  • November 19, 2022
  • 4 replies
  • 10773 views

My Smart Previews are not loading when I open a folder in which my originals are stored in an external hard drive that is off-line. In each of two folders I've opened, a handful of Previews load, but that's it.

I appreciate any help you can offer.

David

4 replies

Participant
July 8, 2025

Smart Previews may not load fully if Lightroom cannot find all the data it needs. This can happen when the external hard drive with the original files is offline. Even though Smart Previews should work without the originals, some previews might be missing or broken. Try turning on the hard drive once to refresh the previews, then close and reopen Lightroom.

JohanElzenga
Community Expert
Community Expert
November 19, 2022

Sounds like your previews cache may be corrupt. Open your catalog folder and move 'catalogname previews.lrdata' out of it. Leave 'catalogname smart previews.lrdata' in place. Start Lightroom and see if this helps. Initially you will see no previews at all, but then Lightroom should start rebuilding the cache so they'll appear one by one.

 

-- Johan W. Elzenga
DaBrownCOAuthor
Inspiring
November 19, 2022

So just to be clear, even though it's my Smart Previews that aren't loading, I should move the previews.lrdata folder. Thanks.

DaBrownCOAuthor
Inspiring
December 3, 2022

SSD drives are also insanely cheap nowadays. Samsung and Sandisk both have a 2 TB one for $150 on amazon. I like the sandisk ones as they are nice and rugged. They are tiny and you can even just velcro them to the back of your laptop screen and keep them plugged in. Just make sure to reformat them to APFS or mac os extended (journaled).


I understand what you are saying, but this has worked for me up until now. I do have an external drive that I do have a back-up of my library on. However, I'd rather not have to carry around this drive all the time. I may have to resort to that though.

Community Expert
November 19, 2022

How sure are you that you actually have smart previews of these images? It should say Original+Smart preview under the histogram when you select the image in Library.

DaBrownCOAuthor
Inspiring
November 19, 2022

Yes the photos have Original + Smart Previews under the histogram. 

Community Expert
November 19, 2022

Weird then it should work and it should revert to the smart previews automatically if the originals are off line.

DaBrownCOAuthor
Inspiring
November 19, 2022

I should add that the Previews I see appear to be photos I've edited or rated although I am not 100% certain.