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Participating Frequently
July 31, 2018
Answered

Smugmug/Lightroom not in sync

  • July 31, 2018
  • 1 reply
  • 1903 views

Hey Gang - have been doing a bit of searching and coming up empty handed.

I used to use a third party tool to publish to Smug but it looks like the updates broke that (insert two thumbs up here), so I am stuck using the plugin to publish to Smug.

I say all that to say that I have a complete Smug web-page setup already, now when I have installed (and updated) the plug-in the collections are not in sync.

For instance my collection on Smug might have 50 pictures, but in LR it only has 4 (and they are of the wrong collection).

Anybody run into this before? I am waiting on chat support now, but am giving up after holding for 30 minutes.

This topic has been closed for replies.
Correct answer Mohit Goyal

Hi oldmantod,

We're really sorry for all the trouble. Could you please refer to the following discussion related to the same issue: Sync Lightroom with Smugmug  and let us know if that helps.

Also, you can confirm your setup by going through all steps provided in the following link: Upload from Lightroom

Thanks,

Mohit

1 reply

Mohit Goyal
Community Manager
Mohit GoyalCommunity ManagerCorrect answer
Community Manager
October 1, 2018

Hi oldmantod,

We're really sorry for all the trouble. Could you please refer to the following discussion related to the same issue: Sync Lightroom with Smugmug  and let us know if that helps.

Also, you can confirm your setup by going through all steps provided in the following link: Upload from Lightroom

Thanks,

Mohit

Participant
December 26, 2019

Hello,

 

any ideas as to why The SmugMug plugin doesn't sync tags that are created through named persons? (names of people)