Some export operations were not performed

[Wbzi]

I have the problem "some export operations were not performed" since months now. I updated Adobe LR Classic and since V12.4 i have suddenly (!) the problem that some random number (NOT ALL!) exported images (of the same batch) are not exported. All i get is the message: "some export operations were not performed". Nothing else. This is horrible to work with. Im paying for this product and there is neither a fix nor a valid forum solution anywhere online, since over a year. 

Please, Adobe fix this. It has been overdue. Its also not a user mistake or computer settings problem. Same camera, same session, same filetype, same procedure as always. However, some images are randomly exported, others not. IT IS A BUG! FIX IT YESTERDAY! 

System: Windows 11, Adobe LR from 12.4 to  13.2, RTX 4070 TI, AMD 7700X, 32GB DDR 5, Samsung 990
PRO, etc.

This worked until last year. Since updating LR the export is not working properly. I followed all the tips and hints found online. NOTHING HELPS! no clean reinstallation, no update, no additional folder permission grants. ITS FRUSTRATING TO WORK WITH LIGHTROOM. Its horrible for creatives. It needed a fix a year ago...

[GoldingD]

Are those photos missing?

[Wbzi]

Yes, the images in the photo are not exported. However, It is just a fraction of what is not exported. I have hundreds of failed exports as this ä happens basically every time i work with LR. since ~1 year

[dj_paige]

@GoldingD asks "Are those photos missing?" and then @Wbzi answers with "Yes ..." and then words that seem to indicate something else is the problem.

"Missing" in Lightroom CLassic has a specific meaning: the photos have an exclamation point icon when viewed in the Grid, you can't edit or export them, the fix is relatively simple: www.computer-darkroom.com/lr2_find_folder/find-folder.htm

"Missing" does not necessarily mean the photos are not exported, which seems to be the symptom you are talking about.

Please clarify.

[Wbzi]

The images are not missing. No image was ever missing for this issue with failed exports. Shortcut: There is nothing strange going on with the setup per-sé and the export has been working for years until the update to ~V12.4. Now its V13.2 and LR is still performing issues on exports.

These failed exports happen every time after I imported and edited the files in LR. Exporting them afterward doesnt work properly. LR has problems on some of the images in the same batch (same PSD filetype, created from RAW with the same camera). Some of the same batch are exported, others not...

If i take another folder with files and import them to LR, then edit, then export: I DO GET THE SAME BUGGED IRREGULAR EXPORT. Like sometimes its a 4/12 success rate, next time 6/ 15 images were exported.  Then 2/10 success rate, and so on. 

Re-install, Restarting, purge Cache, Optimize catalog, update driver, grant additional rights to folder or exporting 1by1 doesnt help either. LR export bugs and at some point this is super frustrating to work with.

[Jao vdL]

Many reasons for something like this but most commonly the images are on a network or USB drive that goes offline intermittently or another hardware problem. I would suggest first optimizing the catalog and doing a find missing images operation. If you get lots of missing images showing, that is your issue.

[Wbzi]

The issue is new on this System: Windows 11, Adobe LR from 12.4 to  13.2, RTX 4070 TI, AMD 7700X, 32GB DDR 5, Samsung 990 PRO, etc.

Exports prior to v12.4 worked fine for years. The disk is fine too as this happens with other disks too (Samsung 990 PRO)

[Jao vdL]

Does it still happen if you turn off GPU acceleration for image export? Settings->Performance->set the Use graphics processor popup to Custom and turn off use GPU for export. This setting is new in v13. If that helps, your GPU driver is probably out-of-date and you should update it by going to the GPU manufacturer's website and downloading the latest driver. You should do that anyway even if turning off GPU for export didn't help as it is the main cause for issues nowadays.

[Jao vdL]

Oh and the latest version for this card is 551.86. You want the studio driver. Not the gaming driver.

[Wbzi]

I deactivated GPU acceleration but its super slow then and not moving from 0% within the first minute. It seems as if Lightroom (or my RTX4070 Ti) has some problems with GPU acceleration. The studio drivers are up to date (551.86).

The batch of PSD files (1 GB each) for export have settings active for manual noise reduction and sharpening. If these are turned off, the export works. If i turn them on, I have export issues. 

Before the LR 12.4 update I didnt have any export issues with the same setup and 1-2GB sized PSD files + noise reduction and sharpening active in LR.

Currently, I can only bypass this issue by sending the files edited in LR to edit in Photoshop 1by1 and export them with PS.

[Jao vdL]

1 -2 GB photoshop files? That's very close to the absolute maximum size of a psd file of 2GB. You're sharpening and reducing noise on top of the photoshop psd? You really should do that in the capture phase in the raw not after it has gone through photoshop. It should still just work however but perhaps this is where the issue lies and why nobody else has this issue. What kind of photoshop files are these? Do they (as they should) have maximum compatibiity turned on in Photoshop? Does the same thing happen if you use tiff from photoshop? Are they 1 GB because they are stitched panos or because they have many many layers? What dimensions are these if they are panos? Be aware that there is a maximum size for images processed in camera raw/Lightroom of 65,000 pixels on the long side and 512 MP maximum total. practically that means for 360x180 panos (I now see in your screen shot that that's what you're doing) that the maximum size is 32,000x16,000 pixels. I wouldn't be surprised that if you're close to either of those, the export becomes very iffy because of memory issues. 

[Wbzi]

I understand that LR is a bit slower with bigger files, but it was working without any error prior to 12.4 for at least 3 years. I was working with batches of 2GB files (max) since 2020 in my workflow, and it was all fine with LR. Most of the files were PSD and TIFF. Nowadays, the filesize is rather 1GB - 1,2GB for smoother workflow. The resolution of the 360 panos is ~18.000 x 9.000 Pixel.

Just suddenly (since v12.4) it is not performing the exports properly. The filesize doesnt matter as this happens also with regular images (3:2 RAW, 10 MB) that I imported and edit before export. Irregular export issues with some images (of the same batch) being exported and others not.

[Jao vdL]

If it aso happens with regular raw, something else altogether is going on. Does it matter for regular raw whether you have sharpening turned on or not? I can't reproduce this at all. Even created some >1GB psd files to test and they export just fine. That said, I don't have such an absolute beast of a machine as you do, just a lowly M1 Max Mac Book Pro and Lightroom has a history of not playing well with very high end machines.

[Wbzi]

Thanks for your feedback on my problem anyway. I think the issue comes with sharpening and noise reduction active. On edited RAWs and bigger files like PSD and TIFF.

I find it specifically strange that:

• this worked prior to v12.4 on the same system (proven concept)
• X out of Y files of the same batch are exported successful (so its not a 100% fail, why(?))

It feels as if the last thing i didnt try, yet, is re-install windows and all that comes with it. I was hoping to avoid that, but the export issue is not disappearing from my workflow. And downgrading is not an option for me.

[Jao vdL]

That's very strange since I have no issue whatsoever exporting images with sharpening and normal noise reduction active regardless of the format the originals are in. If that is the clear trigger, I have no clue what could be causing it. Those operations are generally done on the GPU of course so some sort of issue with the GPU code that only rears its head on yourn specific GPU but that would be strange too as you're far from the only one with that GPU.

[Wbzi]

Exporting any file works fine in Photoshop for me. Its not ideal, but since the issue occurred, I usually send a copy of the edited images that cant be exported from LR to PS and export them there, one by one. 

[GoldingD]

Please post your System Information as Lightroom Classic (LrC) reports it. In LrC click on Help, then System Info, then Copy. Paste that information into a reply. Please present all information from first line down to and including Plug-in Info. Info after Plug-in info can be cut out as that is just so much dead space to us non-Techs and it takes up vast amounts of scroll space making the reply less readable and less likely that others will bother with your post.

[Wbzi]

Lightroom Classic version: 13.2 [ 202402141005-bf1aeb84 ]

License: Creative Cloud

Language setting: en

Operating system: Windows 11 - Business Edition

Version: 11.0.22631

Application architecture: x64

System architecture: x64

Logical processor count: 16

Processor speed: 4.5GHz

SqLite Version: 3.36.0

CPU Utilisation: 0.0%

Built-in memory: 31967.5 MB

Dedicated GPU memory used by Lightroom: 4782.8MB / 11996.0MB (39%)

Real memory available to Lightroom: 31967.5 MB

Real memory used by Lightroom: 1420.1 MB (4.4%)

Virtual memory used by Lightroom: 24833.8 MB

GDI objects count: 1172

USER objects count: 3434

Process handles count: 3015

Memory cache size: 274.4MB

Internal Camera Raw version: 16.2 [ 1763 ]

Maximum thread count used by Camera Raw: 5

Camera Raw SIMD optimization: SSE2,AVX,AVX2

Camera Raw virtual memory: 4282MB / 15983MB (26%)

Camera Raw real memory: 4554MB / 31967MB (14%)

Cache1: 

Preview1- RAM:17.0MB, VRAM:0.0MB, MD - Am Winterhafen an der Kaiser - Otto - Brücke -1 (360 x 180).psd

Preview2- RAM:20.0MB, VRAM:0.0MB, MD - Am Winterhafen an der Kaiser - Otto - Brücke -2 (360 x 180).psd

Preview3- RAM:61.0MB, VRAM:0.0MB, MD - Pylonenbrücke mit Hochwasser (360 x 180).psd

NT- RAM:98.0MB, VRAM:0.0MB, Combined:98.0MB

Cache2: 

final1- RAM:1283.0MB, VRAM:0.0MB, MD - Am Winterhafen an der Kaiser - Otto - Brücke -1 (360 x 180).psd

final2- RAM:1527.0MB, VRAM:3098.0MB, MD - Pylonenbrücke mit Hochwasser (360 x 180).psd

final3- RAM:1277.0MB, VRAM:0.0MB, MD - Elbauenpark  im Winter (5) (360 x 180).psd

T- RAM:4087.0MB, VRAM:3098.0MB, Combined:7185.0MB

Cache3: 

m:274.4MB, n:152.0MB

U-main: 84.0MB

System DPI setting: 96 DPI

Desktop composition enabled: Yes

Standard Preview Size: 3840 pixels

Displays: 1) 2560x1440, 2) 2560x1440, 3) 3840x2160

Input types: Multitouch: No, Integrated touch: No, Integrated pen: No, External touch: No, External pen: No, Keyboard: No

Graphics Processor Info: 

DirectX: NVIDIA GeForce RTX 4070 Ti (31.0.15.5186)

Init State: GPU for Export supported by default

User Preference: Auto

Application folder: C:\Program Files\Adobe\Adobe Lightroom Classic

Library Path: C:\Users\Webzi\Pictures\Lightroom\New Catalog cuz others crashed\2024.lrcat

Settings Folder: C:\Users\Webzi\AppData\Roaming\Adobe\Lightroom

Installed Plugins: 

1) AdobeStock

2) Flickr

3) Nikon Tether Plugin

Config.lua flags: None

Adapter #1: Vendor : 10de

Device : 2782

Subsystem : f2941569

Revision : a1

Video Memory : 11996

Adapter #2: Vendor : 1002

Device : 164e

Subsystem : 88771043

Revision : c3

Video Memory : 1e5

Adapter #3: Vendor : 1414

Device : 8c

Subsystem : 0

Revision : 0

Video Memory : 0

AudioDeviceIOBlockSize: 1024

AudioDeviceName: $$$/dvaaudiodevice/SystemDefaultAndEffectiveDeviceName=System Default - Realtek Digital Output (2- Realtek USB Audio)#{comment}DVAAU-4201250: Open the audio hardware preferences page.

AudioDeviceNumberOfChannels: 2

AudioDeviceSampleRate: 48000

Build: LR5x120

Direct2DEnabled: false

GL_ACCUM_ALPHA_BITS: 16

GL_ACCUM_BLUE_BITS: 16

GL_ACCUM_GREEN_BITS: 16

GL_ACCUM_RED_BITS: 16

GL_ALPHA_BITS: 0

GL_BLUE_BITS: 8

GL_DEPTH_BITS: 24

GL_GREEN_BITS: 8

GL_MAX_3D_TEXTURE_SIZE: 16384

GL_MAX_TEXTURE_SIZE: 32768

GL_MAX_TEXTURE_UNITS: 4

GL_MAX_VIEWPORT_DIMS: 32768,32768

GL_RED_BITS: 8

GL_RENDERER: NVIDIA GeForce RTX 4070 Ti/PCIe/SSE2

GL_SHADING_LANGUAGE_VERSION: 4.60 NVIDIA

GL_STENCIL_BITS: 8

GL_VENDOR: NVIDIA Corporation

GL_VERSION: 4.6.0 NVIDIA 551.86

GPUDeviceEnabled: false

OGLEnabled: true

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[GoldingD]

Well, nothing in that sysinfo looks odd.

[Wbzi]

Thanks for having a look into it.

[jillw35522132]

This has been happening to me for a few days & when I made more space on the hard drive problem went away. 

[Natalie_McBride9043]

This issue is happening with me as well. Trying to export my raw photos as Tiff and the error sign comes up for most of my photos, not all of them. I haven never had this issue in the past before. I have used LR for at least the last 5 years. 

[Wbzi]

Hi Natalie, I just got a notification to your new post here. I have not heard back from Adobe to my original posted issue, and it has not been fixed. I pay for Adobe products, yet this export issue ruins my creative and productive work. My hardware (as posted above) is overpowered for this operation and should export anything in "sleep mode". I have tried everything that forums and people suggested, and it is just draining. Long story short: Adobe doesnt take this issue serious enough to fix it.

[GoldingD]

I have not heard back from Adobe to my original posted issue,

Did you attempt to contact ADOBE? Or do you actually mean via this Discussion. This community is for customers to communicate. Actual ADOBE employees rarely interact in it.

Following is my SOP on contacting Adobe.:

____________________________________________________________________________________________

Contact Adobe. This via a Chat. Before doing so, prepare your notes and information ahead of time as to be more efficient in communicating. Your info that you have posted in your Discussion is a start for the description, and probably have a copy of your LrC /Help/System Info/ as a text document on hand, so that you can paste or attach that into the chat.

To accomplish the Chat, bring up an Adobe webpage, and click on the Chat button. (see image below) This will start a Chat. At first the Chat will be with a chatbot, Typing “Agent” into the chat text field will bypass the initial chatbot. If an agent does not enter the chat then be assertive in requesting an actual Adobe Tech join in the chat.

In the Chat include (as mentioned above) a description of the issue, and probably your System Info. And include a link to your discussion.

You may want to ask for a phone call.

And please keep notes so that you can share them in your post for others to see.

For example, bring up:

https://helpx.adobe.com/contact.html

and click on the Chat button, typically found in bottom right corner

[Wbzi]

I have tried to solve this issue by myself for months doing all sort of things that sounded plausible or were suggested, some were described in the initial post. After that, I have talked to Adobe on phone, I have sent detailed descriptions to customerservice (screenshot, from june 2023) and described my Adobes export issue in this post. No solution.

The only way, I can export my work is:

• identifying manually which file wasnt exported,
• rightclick such an edited file in LR and choose "edit in PS" and save a copy from there.

Using Adobe with export issues is a bummer for creativity (+costs time & money).