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Participant
September 18, 2022
Answered

P: Sony A7IV New Firmware (1.10) compatibility issue

  • September 18, 2022
  • 4 replies
  • 8133 views

I am on an M1 MacBook Pro (2021) and am using Lightroom 11.5.

 

The new firmware to A7IV includes Lossless Compressed file formats, in S/M/L sizes. I shot a session yesterday in M and the photos are unspported in Lightroom (they are chopped and purple in LR, but are viewable fine in other viewers). Im assuming we need to wait for a lightroom update for this to be resolved? I also shot in a diff format right afterwards on the same card and camera and it turned out fine.

This topic has been closed for replies.
Correct answer stevemcgf

I just figured out the issue. Lightroom/Camera Raw doesn't support Lossless Compressed RAW (M or S) only supports Lossless (L), Uncompressed and Compressed

4 replies

Participant
October 19, 2022

So when I import these into lightroom they turn out like this. But not all my photos. So far about 100 out of 400.  This has happened in the past and I can't figure out what it is. Weird thing is that when I open the same files with Capture One, it loads the file normally and I can edit and export without problems. Anyone else having similar issues?

 

Using a Sony A7IV on Lossless Compressed RAW.

Could it be Adobe software? Camera defect? SD card defect? 

 

Any help would be appreciated.

 

LR is latest 11.5 version 
Mac is Macbook Air M1

GoldingD
Legend
October 19, 2022

Using the Internet, I see your camera has three options, Small, Medium, and Large for that Lossless Compressed RAW

 

Looking at the Adobe document on supported cameras in ACR, I see that they added support for Medium and Small. What I do not see is was Large previously included as supported

https://helpx.adobe.com/camera-raw/kb/camera-raw-plug-supported-cameras.html

 

So, S, M, or L?

Participant
October 19, 2022

Thanks for the response!

Didn't find any options for lossless compressed, only JPG gives a S,M,L option. Still weird that only 100/400 came out purple though.

Participant
October 6, 2022

The last set of pictures i took with a Sony A7IV seems to have severe issues with the files. I took these pictures with the latest software. After importing many (but not all!) of those pictures are completely distorted, chopped up and tinted. In-camera everything was and is fine. The preview in the finder is fine too. On my iPad via cloud everything works too. What is this and what do I do now?

Impossible to work with this now but why? and why does the problem only occur on mac but now on ipadOs?

Inspiring
October 7, 2022

Hello @jakoblcht 

Sorry for the slow reply.  What specific file format and capture settings were used to make those Sony A7IV images?  That camera has been supported for a long while: https://helpx.adobe.com/camera-raw/kb/camera-raw-plug-supported-cameras.html 

Also, can you confirm which device firmware your A7IV has installed?  

Could you share a sample image (original, not just a screenshot)?

 

Thank you!

Participant
October 13, 2022

Hello Charlie, 

thank you for your answer.

 

The installed firmware on the camera body is the currently newest one (v1.10) 

You can download a sample image here:

http://gofile.me/5Aq8W/evucyKdOV

 

Waiting for an explanation on how to solve this problem. Thank you.

Gabriel Chiarastelli
Participant
September 22, 2022

Estou com o mesmo problema por aqui. Quando vamos ter uma atualização da Adobe? 

TheDigitalDog
Inspiring
September 22, 2022
quote

Estou com o mesmo problema por aqui. Quando vamos ter uma atualização da Adobe? 


By @Gabriel Chiarastelli

Those who know don’t talk. Those who talk don't know.

Author “Color Management for Photographers" & "Photoshop CC Color Management/pluralsight"
Gabriel Chiarastelli
Participant
September 22, 2022

Amigo, isto não ajuda. Tenho muitas fotos para converter. O mínimo que a Adobe tem que fazer é lançar uma atualização. 

de fato. Quem fala não sabe! 

TheDigitalDog
Inspiring
September 18, 2022

See yesterday's post here:

https://community.adobe.com/t5/camera-raw-discussions/p-raw-file-support-requests-and-information-new-camera-support/td-p/12354770

"sony a7m4 (a7iv) new firmware 1.10. new format : "s RAW" dont work 😞"

 

Author “Color Management for Photographers" & "Photoshop CC Color Management/pluralsight"